Role: A/OPC How to Perform An Independent Review in DM

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Presentation transcript:

Role: A/OPC How to Perform An Independent Review in DM 101 P C O L S I N T E R A C T I V E T U T O R I A L Role: A/OPC How to Perform An Independent Review in DM

TUTORIAL ICON LEGEND: HOME/BACK: This icon will take you back to the List of Actions or back one action NEXT: This icon will allow you to continue to the next action REPLAY: This icon will allow you to replay the action EMAIL: This icon will take you to the email message SCROLL: This icon will allow you to scroll down INFO: This icon will take you to additional information

Clicking on an area highlighted by a The button may appear on many screens throughout this tutorial. Click on this button to view additional information. Click the button to return to the previous screen. Clicking on an area highlighted by a red box will advance the tutorial to the next step.

All A/OPCs and higher level roles have the ability to perform Independent Reviews on Data Mining flagged transactions (within their organizational hierarchy). An Independent Review can only be accomplished after the A/BO completes their review.

There are two types of flagged transactions in Data Mining (Approximately 4% of all DoD GPC transactions are flagged for A/BO review). At-Risk Transactions – make up ¾ of the overall 4% for flagged transactions and include High Risk Transactions. High Risk Transactions make up approximately 20% of the 3/4 and have a score of over 900 per the Risk Predictive Model in Data Mining. Random Transactions – make up the other ¼ of the overall 4% for flagged transactions. A/OPCs are required to perform an Independent Review on all High Risk Transactions.

An email notification is sent to the A/OPC upon completion of the case review by the A/BO. This informs the A/OPC an IR can be performed.

Select your non-EMAIL Certificate

You are at the Standard Mandatory DoD Notice and Consent page You are at the Standard Mandatory DoD Notice and Consent page. Click the “OK” button.

Select Logon Method Smartcard (CAC,PIV) Click “Continue”

The user enters their PIN. Click the “OK” button.

Click “Sign In” button.

Please wait while we forward your request…

Click on the “Log on” button for Data Mining

Click the “Select” button next to the appropriate User Role and Hierarchy Level Value Trail

The Independent Review is performed after the A/BO completes a review of the transaction and dispositions the case. Click on the down arrow button to scroll down.

Scrolling down allows the A/OPC to view the details of the A/BO review

Click the “Add Independent Review” button

Select the drop down arrow to view available Case Dispositions

The user has the following choices for a case disposition: Valid Transaction, Administrative Discrepancy, Misuse, Suspected Fraud, Abuse, Lost, Stolen or Contract Payment

A/OPCs should add their comments A/OPCs should add their comments. If the A/OPC disagrees with the A/BOs review, the A/OPCs case disposition and comments should reflect this but the A/BO disposition will not be changed in the system.

Click the “Save” button

Independent Review is successfully added message. Click the “OK” button

The information is added to the Action History

101 P C O L S This concludes the PCOLS 101 Interactive Tutorial: How to Perform An Independent Review 101 P C O L S I N T E R A C T I V E T U T O R I A L To exit tutorial press ESC on your keyboard