QUALITY IMPROVEMENT FINAL QUARTERLY COLLABORATIVE WORKSHOP [insert referral network name] [insert workshop date] Final QI Workshop

AGENDA 8:45 Registration 9:00 QI Aim 1, 2 & 3 review & discussion 10:15 Tea Break 10:30 QI Aim 4 & 5 review & discussion 11:20 Future QI Priorities Discussion 11:45 Action Plan Introduction 12:30 Brainstorm of QI Commitments 13:00 Lunch 14:00 QI Action Plan Development 16:00 16:15 Workshop/QI Program Closing Final QI Workshop

WORKSHOP OBJECTIVES Examine QI as a group to visualize & critically assess progress 1 Hear updates from QI teams 2 Define future QI priorities 3 Create a QI action plan to carry the QI work into the future 4 Final QI Workshop

WORKSHOP INTRODUCTION Session Objectives Introductions Briefly review QI basics Final QI Workshop

INTRODUCTIONS Facilitators Referral Network [insert name] [insert position] Let’s take a minute to go around and introduce yourselves! Who is leading referral work at your organization? Please share one to two of the services you provide Final QI Workshop

REVIEWING THE QI AIMS, DATA & CHANGE PACKAGES ONE-BY-ONE We are now going to review data & hear updates from QI teams for each QI aim together. For each QI aim we will do the following before moving onto the next QI aim: Review & critically analyze the QI data for that QI aim Receive updates from the QI team for that QI aim Lets begin with QI aim 1! ACTIVITY Final QI Workshop

QI AIM 1 REVIEW & DISCUSSION Session Objective Critically review at data for QI Aim 1 Receive an update from QI Team 1 Final QI Workshop

AIM 1: [insert aim] [INSERT RUN CHART]

QI TEAM 1 UPDATES ? How many times has your QI team met since the last QI workshop? Please give a brief summary of what you discussed and the meeting outcomes ? ? Are there any challenges or QI team changes you would like to discuss or propose? Final QI Workshop

QI AIM 2 REVIEW & DISCUSSION Session Objective Critically review data for QI Aim 2 Receive an update from QI Team 2 Final QI Workshop

AIM 2: [insert aim] [INSERT RUN CHART]

QI TEAM 2 UPDATES ? How many times has your QI team met since the last QI workshop? Please give a brief summary of what you discussed and the meeting outcomes ? ? Are there any challenges or QI team changes you would like to discuss or propose? Final QI Workshop

QI AIM 3 REVIEW & DISCUSSION Session Objective Critically review data for QI Aim 3 Receive an update from QI Team 3 Final QI Workshop

AIM 3: [insert aim] [INSERT RUN CHART]

QI TEAM 3 UPDATES ? How many times has your QI team met since the last QI workshop? Please give a brief summary of what you discussed and the meeting outcomes ? ? Are there any challenges or QI team changes you would like to discuss or propose? Final QI Workshop

Take 15 minutes to help yourself to tea TEA BREAK Take 15 minutes to help yourself to tea Final QI Workshop

QI AIM 4 REVIEW & DISCUSSION Session Objective Critically review data for QI Aim 4 Receive an update from QI Team 4 Final QI Workshop

AIM 4: [insert aim] [INSERT RUN CHART]

QI TEAM 4 UPDATES ? How many times has your QI team met since the last QI workshop? Please give a brief summary of what you discussed and the meeting outcomes ? ? Are there any challenges or QI team changes you would like to discuss or propose? Final QI Workshop

QI AIM 5 REVIEW & DISCUSSION Session Objective Critically review data for QI Aim 5 Receive an update from QI Team 5 Final QI Workshop

AIM 5: [insert aim] [INSERT RUN CHART]

QI TEAM 5 UPDATES ? How many times has your QI team met since the last QI workshop? Please give a brief summary of what you discussed and the meeting outcomes ? ? Are there any challenges or QI team changes you would like to discuss or propose? Final QI Workshop

QI PRIORITIES DISCUSSION Session Objective Discuss and define the priority areas for QI moving forward Final QI Workshop

FUTURE QI PRIORITIES ? What priority areas should the referral network focus on for QI work moving forward? Final QI Workshop

ACTION PLAN INTRODUCTION Session Objective Learn the objective and components of an action plan Final QI Workshop

ACTION PLAN INTRODUCTION ? What is an action plan and why is it used? An action plan is a document that clearly describes the steps needed to reach a specific goal ? Can we create an action plan for QI? Yes! An action plan can be a helpful tool to outline the activities and resources required to meet any goal (including QI!) and assign specific roles to stakeholders to increase accountability Final QI Workshop

ACTION PLAN COMPONENTS Action Step or Commitment By Whom What needs to be done? What partner or type of RN member will do the action? By when or Frequency Resources or Support Needed Resources or Support Available What additional resources or support are needed to carry out the action? By what date or how frequently will the action be done? What resources or support are already available (financial, human or other)? Communication Plan Potential Barriers or Resistance Who should be informed about/be involved with this action? What issues might prevent this action from occurring? Final QI Workshop

HOW CAN AN ACTION PLAN BENEFIT OUR QI WORK? An action plan is valuable because it: Is a statement of commitment by the referral network to carry the QI work forward Clearly details how QI will be continued, including what actions will be taken, by whom and what resources are needed to do that Increases accountability of the stakeholders included in a plan to carry out their commitments Final QI Workshop

ACTION PLAN FOR QI ? How can the referral network use an action plan for QI? An action plan for QI will document: The QI-related activities the referral network will commit to carrying out beyond the initial QI program The resources needed to ensure those activities occur A timeline for when the activities will take place Final QI Workshop

BRAINSTORM QI COMMITMENTS Session Objective Work individually or with a partner to brainstorm ideas for QI commitments to be included in the QI action plan Final QI Workshop

WHAT IS A QI COMMITMENT? A QI commitment is an activity an individual referral network member, or their organization, pledges to doing to assist the referral network to meet its QI goals informed by the QI priority areas Example: ‘As the QI team leader, I will continue to organize QI meetings every month’ ? Who can think of another example of a QI commitment? Final QI Workshop

BRAINSTORMING QI COMMITMENTS We are now going to think individually, or in pairs, about the commitments we are willing to make to QI, keeping in mind the referral network priorities discussed previously and what will be needed to make progress in those priority areas. Take 15 minutes to develop 3-4 QI commitments that you will contribute during the QI action plan development process ACTIVITY Final QI Workshop

Please be back in one hour LUNCH BREAK Please be back in one hour Final QI Workshop

QI ACTION PLAN DEVELOPMENT Session Objective Work together as a RN to develop the QI action plan Final QI Workshop

QI ACTION PLAN DEVELOPMENT We’re now going to start putting together our QI action plan. When the action plan is complete, it will tell us: The QI-related activities the referral network will commit to in the future The resources needed to ensure those activities occur A timeline for when the activities will take place We’ll use an action plan template to guide our discussion Final QI Workshop

QI ACTION PLAN TEMPLATE   Action Step By Whom Frequency Resources Available Resources and Support Needed Potential Barriers or Resistance Who Needs to be Communicated With Final QI Workshop

QI ACTION PLAN DEVELOPMENT ? What referral network member will take the lead for the action plan? The responsibilities of the action plan lead will be to: 1 2 3 Maintain the master copy of the action plan Inquire about action plan progress during referral network meetings Make updates to the master action plan as needed Final QI Workshop

Take 15 minutes to help yourself to tea TEA BREAK Take 15 minutes to help yourself to tea Final QI Workshop

Workshop Closing Session Objective Final QI Workshop

NEXT STEPS Continue making referrals and working towards the QI aims and action plan Continue meeting with your QI teams Attend Regular Referral Network Monthly Meetings Final QI Workshop

CLOSING REMARKS Session Objectives Answer any final questions Review today’s discussion Final QI Workshop

? ? Who can summarize what we did today and why? Who would like to share something new they learned today? Final QI Workshop

Thank you for your attention and participation! Final QI Workshop