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Presentation transcript:

This is the prescribed textbook for your course. Available NOW at your campus bookstore!

Part B: Working in Teams Chapter 3 Contributing to work teams Chapter 4 Providing leadership Chapter 5 Organising and managing meetings

Contributing to Work Teams Topics Discussed: Chapter 3 What is a work team? Models of team development Team roles Team meetings Planning Decision making in teams Evaluating team progress and outcomes

What is a work team? A work team is a group of people who work together to achieve a common goal Types of work teams Routine work team Self-managed team Informal team Project team

Stages of team development Forming: Awareness Storming: Conflict Norming: Cooperation Performing: Productivity Adjourning: Separation Based on Tuckman’s theory, 1965 in ‘Developmental sequences in small groups’, Psychological Bulletin, 63, pp. 384–99

Team roles: Types of work wheel Margerison-McCann Types of Work Wheel

Team roles: Team role preferences Reporter-advisor Creator-innovator Explorer- promoter Assessor-developer Thruster- organiser Concluder-producer Controller-inspector Upholder-maintainer

Team roles: Task and maintenance roles Initiating Summarising Clarifying Information giving and/or seeking Encouraging Calming Observing Conciliating

Team Meetings Teams meet to: Share information Plan and organise work activities Make decisions Support each other Review work practices Undergo training

Meeting roles Team leaders: Team members: Promote and manage discussion Encourage participation Keep the discussion on track Team members: Contribute to the group processes Respect and value the cultural diversity of the team Interact assertively

The Planning Process Steps in the planning process: Identify the problem Agree on a goal Establish the criteria Identify the issues Identify resources Develop options Decide on a strategy Plan the action to be taken Establish a contingency plan Set up a feedback process

Decision making in a Team Informal discussion Brainstorming Criteria to rank options Consensus Voting Weigh against consequences

Evaluating team progress and outcomes Consulting the team Step 1: Develop rules about the information Step 2: Decide on the issues/processes that will provide useful feedback Step 3: Develop mechanisms for collecting information