1. TEAM DEVELOPMENT AMY FJELD HRM345-1404B-02 BUILDING EFFECTIVE TEAMS INSTRUCTOR: JAMIE BOYD

2. TUCKMAN’S TEAM DEVELOPMENT MODEL The progression and features of each: Stage 1 – Forming - Characterized by much uncertainty of the roles and responsibilities. Stage 2 – Storming – Characterized by intra-group conflicts. Stage 3 – Norming – Characterized by cohesiveness and close relationship Stage 4 – Performing – The team is functional and starts the tasks or project.

3. LEADERSHIP ACTIVITIES TO PREPARE THE TEAM FOR WORKING TOGETHER Determined by stage level of development Forming – giving instructions and making objectives clear. Storming – establishment of process structure and strategies to problem solving. Norming – let the team to self drive. Performing – delegation of tasks and projects

4. TRAINING AND DEVELOPMENT ACTIVITIES TO BUILD TRUST AND PRODUCTIVITY IN THE TEAM Strategies to build trust in a team: Open communication. Discuss trust issues within the group. Discourage cliques in the team. Avoid shifting of blame when mistakes occur. Encourage team members to know each other personally. Set good examples as a leader.

5. MEASURING WHETHER TRUST EXISTS WITHIN THE TEAM Using model of trust by Mayer, David and Schoorman to assess whether team trust exist. Trust Indicators: Formative Indicators – factors perceived trustworthiness e.g. ability benevolence and integrity. Relative Indicators – perceived risk and outcomes.

6. HOW TO MEASURE THE EFFECTIVENESS OF A NEW TEAM Factors used to measure team effectiveness include: Cohesiveness – the intra relationship among members. Communication – willingness to put into consideration every member opinion. Homogeneity – similarities and differences of team members. Group Think – making decisions to suppress opposing view point in order to preserve harmony in the group. Team Stability – can be evaluated by measuring degree to which members are interdependent with one another.

7. WORK CITED Costa, A. C. (2003). Work team trust and effectiveness. Human Resource and Organizational Behavior, 605-622. Francis, T. &. (2013). Team Development. Work and Organizational Psychology, 30-40. Team Effectiveness Assessment. (2013, July 30). Retrieved December 29, 2014, from Mind Tools: http://www.mindtools.com/pages/article/newTMM_84.htm