Know Your Collections! Rebuilding a Discovery Service and an Open URL Resolver Judith Nagata, Electronic Resources Librarian Coastal Carolina University Charleston Library Conference November 4, 2016, 11:35am

About the university and library 10,000 FTE (undergraduate and masters) $900,000 electronic collections budget 4 technical services librarians ; 3 technical services support staff High staff turnover in the past few years. EBSCO’s Discovery and Open URL resolver (Full Text Finder) Creative Commons 0 from https://openclipart.org.

There are problems with Discovery and Open URL Resolver (Journals A-Z) after an upgrade!

Planning the Project Gather more data on problems Consult with the vendor (many times) Triage to manage the project. What will not be included? What is essential? Plan the timing of the actual rebuilding (Not during Spring Term!) Creative Commons 0 from https://openclipart.org.

Sort problems into categories Discovery Bad citations Does not connect resources Circular citations link back to citation Open URL resolver (Journals A-Z) Bad holdings Bad links to ebooks and streaming media Does not launch ILL form Creative Commons 0 from https://openclipart.org.

Understanding Discovery Service with Open URL Resolver (Publication Finder)

Decision: Pull apart the linked Discovery and Open URL Resolver Discovery and Open URL Resolver are sharing data because they are linked together. Pull the two services apart to find the problems with each. Note: We also use EBSCO as our journal subscription service and decided to unlink that service from our discovery and open URL resolver as well.

Fixing the Central Index Creative Commons 0 from https://openclipart.org.

Fixing the Central Index Prioritize Index Collections for CCU Choose journal articles, ebooks and streaming video as most important citations / indexes to include Choose to not include specialty business databases (e.g. Mergent), archival collections , or specialty databases (e.g. ArtSTOR).

Fixing the Central Index Which databases, vendors, etc. include bad metadata? Example: Search in Discovery: “Why Chinese mothers are superior” Results: Two (2) of the same article: one from the Straights Times (Singapore) with an incorrect citation (vendor #1: NewsBank) and one from the Wall Street Journal with a correct citation (vendor #2: EBSCO). Solution: After multiple examples, we discovered that the citation metadata for the first vendor is consistently incorrect.

Fixing the Central Index Create a list of databases, vendors, collections, and platforms. Remove those that contain bad citation metadata.

Fixing the Knowledgebase Creative Commons 0 from https://openclipart.org.

Fixing the Knowledgebase Prioritize full text collections, media collections, and ebook collections. Journal packages Aggregator collections Ebook collections purchased Ebook collections rented Streaming media collections

Fixing the Knowledgebase CCU links to ebooks and streaming media via catalog records.

Fixing the Knowledgebase Create lists of linking problems for both Journals A-Z and open URL linking. Examples Looked for Journal of Strength and Conditioning Research in Journals A-Z. There are 4 results. Some of the Ovid/LWW links work and others do not. In Discovery results there are links to full text from ISI Web of Science. Web of Science is an index without full text. We are in a circular pattern: citation to citation.

Fixing the Knowledgebase Add, remove, and adjust all collections activated in your Knowledgebase to match your list. Remove collections with a significant % of bad links (e.g. open access).

Toward the End The Central Index and Knowledgebase have been rebuilt. Clean citations and correct full text options are now available and linking together. This is a baseline. Additional databases (citation) and formats can be tested and added later.

Other Considerations This presentation does not include: Fixes to the discovery and open URL resolver interfaces (e.g. search defaults, displays of results). Fixes to discovery widgets. Clean up of journal title lists matching to licenses. Separating purchases from rentals, cleaning up short runs, etc.

Rebuild for Discovery and Open URL Resolver was finished by the beginning of Fall Term 2016. Knowing Our Collections for both the Central Index and the Knowledgebase allowed us to Roll with the Times! Thank you. Judith Nagata Electronic Resources Librarian Coastal Carolina University jnagata@coastal.edu