Engineering Report Mark Kosters

Staffing Summary Operations Twelve engineers + two managers (-1 since last meeting) Open DBA/Sysadmin opening Development Thirteen engineers + UX expert + manager FULL Software Integration Ten engineers + manager Project Management One PM and one PT PM CTO

Accomplishments since ARIN 37 SWIP EZ finished with massive UI work Users can do modifications online No need for templates Edit direct assignments Modifications on reassignments Much Feedback from UX (User Experience) User-friendly left hand navigation within ARIN Online Completed 8.4 transfers Moved to a new office

ARIN Online User Interface Work New ARIN Online welcome screen/dashboard ARIN Online main navigation updated Necessary for SWIP-EZ Usability tests with the community Volunteers at ARIN On The Road events Local volunteers Testing of new dashboard, new left navigation and other aspects of ARIN Online Interested in providing input? Send email to usability@arin.net 8 user tests conducted this year (as of April 13)

Welcome Screen/Dashboard Dashboard is dynamic Shows various alerts (and prompts) as necessary including all the ones you are used to seeing about unresponsive POCs and unpaid invoices. Note the badge in the left nav – it indicates the number of unread messages in your Message Center Dashboard is dynamic Shows various alerts (and prompts) as necessary including all the ones you are used to seeing about unresponsive POCs and unpaid invoices. Note the badge in the left nav – it indicates the number of unread messages in your Message Center

Dashboard is dynamic Shows various alerts (and prompts) as necessary including all the ones you are used to seeing about unresponsive POCs and unpaid invoices. Note the badge in the left nav – it indicates the number of unread messages in your Message Center

Main Navigation Added click-to-expand sub-navigation Grouped related items IP Addresses and ASNs are now top-level items Added help text to items Manage & Request Resources is now IP Addresses and ASNs with quick links to View, Request and Transfer for each Grouped related items - Message Center and Track Tickets are now found under Tickets & Messages We blogged about the updated navigation: http://teamarin.net/2016/03/14/adventures-in-ui-improvement/

Create Reassignment Has a short quiz that chooses the SWIP type based on your answer Provides the details about each SWIP type on demand (click the “i” icon)

SWIP EZ Create Reassignment Has a short quiz that chooses the SWIP type based on your answer Provides the details about each SWIP type on demand (click the “i” icon)

Operational Achievements Office Move Much work to make ARIN move seamless Buildout of new server room Redo of Internal network – we improved the segmentation of the internal network per security audit recommendations Better Security Posture Keep on implementing security audit recommendations Better view on catching “interesting” traffic within our networks

Operational Challenges DDOS attacks have thankfully subsided (multiple Friday events) Old computer room infrastructure was aging and becoming difficult to maintain Our generator was running based on low-voltage to our facility for multiple days Generator fuel delivery became problematic based on small tank size and constant overfills so… We ran our own fuel delivery service for the last week of occupancy

117929 accounts activated since inception through Q3 of 2016 ARIN Online Usage 117929 accounts activated since inception through Q3 of 2016 Number of Accounts Activated 5000 10000 15000 20000 * Through Q3 of 2016

Active Usage of ARIN Online Logins from inception through Q3 of 2016 # of Users Times logged in

Reg-RWS Transactions (cumulative – orange: restful/black: templates)

DNSSEC ARIN 38 Number of Orgs with DNSSEC 137 Total Number of Delegations 603,296 DNSSEC Secured Zones 632 Percentage Secured 0.1 %

RPKI Usage Certified Orgs ROAs Covered Resources Up/Down Delegated Oct 2012 Apr 2013 Oct 2013 Apr 2014 Oct 2014 Apr 2015 Oct 2015 Apr 2016 Oct 2016 Certified Orgs 47 68 108 153 187 220 250 268 ROAs 19 60 106 162 239 308 338 370 414 Covered Resources 30 82 147 258 332 430 482 528 577 Up/Down Delegated 1 2

Whois Queries Per Second

Whois via IPv6

RDAP

IRR Maintainers 2016 Data through Q3

IRR Route / Route6 Route Route6 2016 data through Q3

IRR InetNum / Inet6Num 2016 data through Q3

IRR object breakout by Organization Number of Organizations Number of Objects 44 100-2000 3 90-99 4 80-89 5 70-79 17 60-69 8 50-59 405 10-49 551 5-9 1476 1-4

What we are working on through 2017 Q1 Better Management of voting contacts Automated installation of software coupled with work on fully redundant services (like Reg-RWS) Starting work on OAuth Allow for authenticated users to receive unlimited query responses (ACSP 2012.20) Use also in ARIN Online to remove timeout issue (ACSP 2013.29) User Accessibility/Responsive Website (ACSP 2016.2 and ACSP 2011.21)

Responsive Website Demo

What we are working on through 2017 Q1 Technical backlog Moving from Java6 to Java8 for application servers Overhaul of monitoring system Main system is Sensu Currently have 2 legacy systems that need to be folded into the main monitoring system Automated build systems Currently using puppet Is there something better? Improved logging, etc

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