Program Review Presentation 4/18/12 ARC Library Program Review Presentation 4/18/12

Program Description Instruction Services Resources Credit classes Instruction sessions Tutorials and other instructional materials Services Research assistance Textbooks reserves Interlibrary Loan Resources Print and media Electronic databases Computers Study space Brief Description of your program. Who are you? One Slide, 2 minutes

Benchmarks ARC Overall Success Rate (Fall 2011): 72.7% Success Rates of Students Enrolled in Library Courses 06-07 07-08 08-09 09-10 10-11 LIBR 102 47.3% 65.0% LIBR 318 43.2% 61.7% 69.7% 73.8% LIBR 325 54.2% 59.3% 64.2% 59.9% 72.4%

Benchmarks (Fall 2011 Data) ARC Overall Success Rate: 72.7% Success Rates of Library users Checked out at least one item: 74.1% Checked something out 20 or more times: 74.8% Used a library computer 20 or more times: 80.0% Had a library orientation: 80.0%

Other Indicators Questions asked at the Research Help Desk 2005/06: 20,500 2010/11: 44,000 Research Questions 2005/06: 7300 2010/11: 20,000 Circulation 2005/06: 46,500 2010/11: 96,000 Gate Count From October 2010 – September 2011, approximately 607,000 individuals entered the library.

Program -- Challenges Meeting User Needs Outreach Marketing/Publicity The Library serves a very large, constantly changing student population with diverse learning styles and needs. Outreach The success of the Library program is dependent on a strong working relationship with classroom faculty. Marketing/Publicity Facilities With great use, come great challenges. Change Keeping up with the pace of change in academic libraries is an ongoing challenge which affects staffing, resources, and technology.

Planning Implications Instructional Service Modes  Continually evaluate the effectiveness of our instructional service modes. Explore innovative technologies and instructional models that can be used to provide instruction and research assistance to students. Resources  Continually review and update library resources to ensure they meet the needs of students. Outreach/Marketing  Communicate the value, utility, and importance of library services and information literacy to faculty, students, administration and staff. Facilities Provide a safe, clean, well-equipped library facility that supports independent and collaborative research and study. Change  Work collaboratively with staff and administration to develop plans for allocating resources and establishing staffing models that best meet the needs of students and the library program.

Resource Allocations Additional classified staff to assist with public services. Staffing, resources, and policies to ensure safety and security in the building. Stable library materials funding formula across the district.

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