MANAGING EMPLOYER SERVICES IN OSMIS

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Presentation transcript:

MANAGING EMPLOYER SERVICES IN OSMIS ONE-STOP MANAGEMENT INFORMATION SYSTEM (OSMIS)

OBJECTIVE: TO PROVIDE GUIDANCE AND CLARIFICATION TO ONE–STOP STAFF OF THE PROCEDURES FOR PROVIDING AND RECORDING SERVICES TO EMPLOYERS FROM THE ONE-STOP PERSPECTIVE .

TO SEARCH FOR AN EMPLOYER, FROM THE NAVIGATION MENU, SELECT EMPLOYER SEARCH TO SEARCH FOR AN EMPLOYER, FROM THE NAVIGATION MENU, SELECT REGISTER….EMPLOYER….EDIT Allows user to enter search criteria and view employers, regardless of status (Approved and pending approval). OR SELECT EMPLOYER – Select employer allows user to view only employer registrations that are approved Abc aluminum

MANAGE SERVICES ALL SERVICES PROVIDED TO EMPLOYERS MAY BE RECORDED IN OSMIS. TO RECORD SERVICES: MAKE SURE THE EMPLOYER OF CHOICE IS SELECTED SELECT EMPLOYER SERVICES SELECT MANAGE SERVICES AT BOTTOM OF PAGE, ENTER SERVICE INFORMATION AND PRESS ENTER

ADD SERVICES

Employer can request services ABCALUMINUM florida123

Employer has same listing

SATISFACTION SURVEY 3 Federal Questions Florida added 7 more questions Survey is rated on a scale of 1 to 10 with 1 being the lowest and 10 being the highest.

Employer Survey Questions 1. Overall, how satisfied are you with the services you received from {office name}? 2. Think about what you expected from {office name}. How well did the services you received meet your expectations? 3. Think about the ideal services for other people in your circumstances. How well did the services you received from {office name} compare to your ideal?

4. Overall, how would you rate {office name} in serving you in a timely manner? 5. Overall, how would you rate {office name} in responding to your needs? 6. Overall, how would you rate {office name} in referring suitable/appropriate applicants? 7. Overall, how would you rate {office name} in providing the services you requested?

8. Overall, how would you rate {office name} in providing the services that helped you hire employees? 9. How likely are you to recommend {office name} to a colleague? 10. Please share any comments or suggestions about {office name}.

OSMIS RESOURCES OSMIS TRAINING PRESENTATIONS http://www.floridajobs.org/partsvcs.htm AGENCY FOR WORKFORCE INNOVATION HTTP://WWW.FLORIDAJOBS.ORG