Technology Advisory Committee Infrastructure, Access & Support Technology Advisory Committee

Our Charge For each category: The Challenge Define 1-3 year targets Define 3+ year targets Touch on policy, activities, constraints The Challenge Keep it simple, on task Other sub-committee work Let’s start by defining our baseline

Infrastructure WAN LAN Wireless WAN via SAILOR – multiple shared sites, limited by bottlenecks @ tower sites (22Mb shared by 6 schools) Cable access (5 schools) – 50Mb dn/5Mb up BTOP – start 2012, 1Gb expected/site, 4 schools remain on cable LAN Wired - $150,000 capacity upgrades in progress (~22% completed out of 1,629 drops planned) Wireless – 100% instructional coverage, equipment outdated Definitions

Infrastructure Hardware Services Aging switches, firewalls Servers – SAN in the data center, 90% virualized, no disaster recovery site Services Security (IPS/AV) Traditional: Email, Content filtering, television Cloud services (SaaS) – AESOP, MaintenanceDirect, SchoolMessenger, SchoolPay, SchoolCash.net, MDK12 Digital Databases, MD Online IEP Integrated Data Systems Definitions

Access – Desktops Targeted areas: instructional classrooms, sign-up computer labs, curricular labs and media centers. Elementary Schools 3/classroom, 28/sign-up lab (1-2), 5/media center Middle Schools 3/classroom, 28/sign-up labs (2), 28/media lab High Schools 1/classroom, 28/curricular lab, 18/Math lab, 28/media lab, 28/sign-up lab (1), mini-configs of 3/science & foreign language, (2) Netbook carts of 28 in CWS Administration 1-to-1 for Secretaries and other stationary roles Definitions

Access – Laptops Targeted personnel: all teachers (through LAPTOPS training program), mobile staff, administration. Elementary Schools 92% of teachers covered; 50 left (31 refused invitation or never applied) Middle Schools 100% of teachers covered High Schools 35% of teachers covered ; 223 left (206 refused invitation or never applied) Administration 100% of administrators covered Remain to Fill: 273 Teachers Definitions

Access – SmartBoards Targeted areas: classrooms, computer labs. Elementary Schools - 294 SmartBoards ~70% coverage 422 instructional spaces (399 classrooms including Art, Music, Med, 23 computer labs) Middle Schools - 109 SmartBoards ~50% coverage 216 instructional spaces (204 classrooms, 12 computer labs) High Schools - 85 SmartBoards ~23% coverage 377 instructional spaces (336 classrooms, 11 Math & sign-up labs, 30 CTE labs/mini-configs) TOTAL - 495 SmartBoards INSTRUCTION: 488 SmartBoards / 1015 instructional spaces = 48% coverage ADMINISTRATION : 4 @ in Carver, 3 @ Elkton Blvd Note: Some schools have chosen to install mounted presenters before SmartBoards. They are cheaper and training can be delivered locally. For example, for the cost of 1 board, 13 existing presenters can be mounted. Definitions

Access – Other Items Mobile Devices Document Cameras 96 total (32 iPod Touch, 64 iPads) 200 more iPads coming. Document Cameras 194 total; ~82% @ elementary Printers & Copiers 655 Printers; 13% color; in managed print services contract. 86 copiers Planning to increase copiers, reduce printers, within new copier contract, Feb 2012. Definitions

Support – Personnel MSDE Targets (2007-2012) CCPS Current State 100:1 – Instructional & Administration staff-t0-Instructional Tech Support person. 300:1 – Computers-to-1 FT Tech Support person. 40:1 – Servers-to-1 FT LAN Administrator 25:1 – Sites-to-1 FT WAN Administrator CCPS Current State 1,381:0 Instructional resources (FY11 ~307:1) ~ MSDE equivalent = 13 FTE 912:1 Computers-to-Technicians (7,295:8) ~ MSDE equivalent = 24 FTE 113:1 Servers to LAN Administrators (same) ~ MSDE equivalent = 2 FTE 30:1 Sites to WAN Administrators (same) Contracted Services Repair services (DataNetworks, Hilyard’s, BIG Wireless, Apple) Installation services (DataNetworks, EASE Technologies) Destruction services (Reclamere, MAC Authority, MacDaddy)

FY13 Direction Infrastructure Access Support Expand SAN for additional virtualization needs. Replacement of firewall (tied to BTOP). Continue network wiring capacity upgrades. Investigate wireless LAN replacements. Investigate content filtering replacement. Access Continue with desktop & laptop replacements. Propose expansion of desktops in HS Science. Review mobile device 1-to-1 constraints (TAC). Request proposals for expiring contracts SchoolMessenger Support Request additional support, staffing changes, for Instructional Technology, Network Services and Application Services. Review supplemental services offerings in lieu of additional FTE’s.

Forum Discussion (intentionally left blank for meeting discussion)

Vegetable Soup - Infrastructure WAN – wide-area-network; connections between locations, sometimes spanning public pathways for data traffic. LAN – local-area-network; connections inside buildings for localized data traffic. SAILOR – wireless WAN infrastructure provided by MD Public Library System. BTOP – Broadband Technology Opportunities Program (all about); a.k.a. “The Fiber Grant” through MD Dept of IT. SAN – Storage Area Network; larger, faster storage primarily used in virtualized infrastructures. IPS/AV – Intrustion Prevention Service/Anti-virus; firewall (edge) services to keep bad guys out. SaaS – Software-as-a-Service; subscription paid services, someone else hosts infrastructure.

Vegetable Soup - Access Sign-up Computer Labs – specifically for any teacher to sign-up to use in large group instructional lessons. Curricular Computer Labs – designated resources for use in a scheduled class. Examples: Business Ed, CADD, Project Lead The Way, Carnegie Math. Mini-Config – a small group of computers that can serve less than half of the students in a class at a time. CWS – Contemporary World Studies, Social Studies program