The Math of Teams IPMA-OK Summer Conference June 23, 2017

Fact or Fiction? “Finding good players is easy. Getting them to play as a team is another story.” Casey Stengel

Take a Minute That Person!

Teams Forming Storming Norming Performing

Forming Express positive attitudes and feelings Appear friendly, open and interested Encourage a “getting to know you” conversation Find areas of commonality and cooperation Establish clear group goals Forming “Getting to know you, getting to know all about you”

Storming Primary Tension Secondary Tension Competitive Listening A different kind of Storm Warning

Triggers Truth Relationship Identity

Competitive Listening Shift vs. Support Competitive Interruption Ambushing

Norming Implied vs. Expressed Norms Adapt communication to the group Encourage change to suit the group [Overly rigid or elastic norms] Norming What is normal anyway?

Performing Focus on the task, the deliverable, the outcome Encourage participation from group members The Math of Teams: Productivity + Cohesion = Synergy Performing How do you define performance?

Productivity + Cohesion = Synergy TASK ROLES The Attainment of the Goal Productivity + Cohesion = Synergy

Initiator Contributor Information Seeker Opinion Seeker Information Giver Clarifier Elaborator Coordinator Secretary Recorder Facilitator Devil’s Advocate

Oh. This. This is a struggle! Role Evaluate Stronger than Strong Let’s call this Good OK but needs some work Oh. This. This is a struggle! Initiator Contributor Self Information Seeker Opinion Seeker Information Giver Clarifier Elaborator Coordinator Secretary Recorder Facilitator Devil’s Advocate

Productivity + Cohesion = Synergy MAINTENANCE ROLES Getting to Cohesion Productivity + Cohesion = Synergy

Supporter Encourager Harmonizer Tension Reliever Gatekeeper Expediter

I do this well. It is natural and comfortable. Role Evaluate I do this well. It is natural and comfortable. Competent but not my first choice Must I? Supporter/Encourager Self Harmonizer/Tension Reliever Gatekeeper/Expediter

Whoops! Focus on the Self DISRUPTIVE ROLES Whoops! Focus on the Self

Stagehog Isolate Clown Blocker Fighter – Controller Zealot Cynic

Whoops! That’s me under stress! I’m tempted, but it’s controlled Role Evaluate Whoops! That’s me under stress! I’m tempted, but it’s controlled Never have I ever… Stagehog Self Isolate Clown Blocker Fighter Controller Zealot Cynic

Wrapping it up Your experience with “That” Person Your teams, what phases are they in? Do you see the different task, maintenance and disruptive roles at work in your teams? What is your next step?

Thank you!