DEVELOPING A FRAMEWORK FOR BUSINESS ACTION ON WASH Businesses have an obligation to provide employees access to safe drinking water, sanitation and hygiene (WASH) and to ensure their operations don’t negatively impact other people’s ability to fulfil their Human Right to Water and Sanitation. There is also increasing evidence that those businesses that support good WASH within, and beyond, their direct operations can reap economic, social and environmental benefits in terms of increased productivity, worker retention and community relations (LANGUAGE TO BE ADAPTED ONCE BIZ CASE FINALISED). Yet WASH is a complex area, and translating good intent into investments and commitments into lasting solutions, remains challenging. WASH4WORK has developed a framework to help businesses to implement or improve WASH practices within their own workplaces and understand how they can also engage beyond their operations to drive collective action around WASH provision. Rather than a prescriptive set of steps, this should be read as an illustrative framework which can be adapted to different company contexts. Companies may enter at different steps and move between the stages in various sequences. For each step we have provided a series of considerations that will help decision- making processes and examples of available support material which can inform activities. The aim is to provide a straight-forward guide to WASH action which will facilitate greater business engagement in this critical area. DRAFT

WASH4WORK FRAMEWORK FOR ACTION What should we do? UNDERSTAND THE ISSUE SHARE/LEARN/MODEL BEST PRACTICE DRIVE SYSTEMIC CHANGE AT DISTRICT, NATIONAL AND GLOBAL LEVEL ASSESS & PRIORITISE AREAS FOR ACTION DIRECT OPERATIONS COMMUNITIES ENGAGE WITH STAKEHOLDERS (TO DEVELOP GOOD POLICIES, TO UNDERSTAND IMPACTS & TO RESPOND TO IMPACTS) MAKE A COMMITMENT FEEDBACK LOOPS FOR CONTINUOUS IMPROVEMENT SUPPLY CHAIN TAKE ACTION IN MATERIAL AREAS (DIRECT OPERATIONS, SUPPLY CHAIN & COMMUNITIES) TAKE COLLECTIVE ACTION AT DISTRICT LEVEL OF INDUSTRIAL CLUSTER DRAFT

WASH4WORK FRAMEWORK FOR ACTION What should we do? What should we consider? WHAT IS WASH? WHY IS THIS GOOD FOR MY BUSINESS? WHERE IS IT A MATERIAL ISSUE? WHAT POLICY EXPECTATIONS SHOULD I BE AWARE OF? WHAT ARE THE GAPS? UNDERSTAND THE ISSUE COMMIT TO PROVIDE WASH FOR EMPLOYEES SET ROBUST POLICIES TO RESPECT HUMAN RIGHT TO WATER AND SANITATION INTEGRATE WASH PROVISIONS WITHIN INTERNAL SYSTEMS IDENTIFY WHO IS RESPONSIBLE FOR DELIVERY & ACCOUNTABLE FOR PROGRESS MAKE A COMMITMENT UNDERSTAND HOW YOUR BUSINESS IS IMPACTING WASH FOR WORKERS & COMMUNITIES LOOK AT DELIVERY OF SERVICES FOR DIRECT EMPLOYEES LOOK AT ACCESS OF SERVICES FOR WORKERS IN SUPPLY CHAINS & COMMUNITIES LOOK AT IMPACT OF YOUR BUSINESS’ WATER USE / DISCHARGE ON COMMUNITIES PRIORITISE AREAS FOR ACTION – FOCUSING ACTION WHERE: A) THERE IS MOST RISK TO PEOPLE AND THE BUSINESS SEVERITY OF IMPACT LIKELIHOOD OF AN IT HAPPENING B) THE BUSINESS HAS INFLUENCE ABLE TO ACT MORE QUICKLY IN MOST MATERIAL AREAS BASED ON STAKEHOLDER CONSULTATION ASSESS & PRIORITISE AREAS FOR ACTION DIRECT OPERATIONS SUPPLY CHAIN COMMUNITIES INCLUSIVE STAKEHOLDER ENGAGEMENT INFORMS ALL ACTIONS TO ENSURE MARGINALISED STAKEHODLERS HAVE A VOICE. ENGAGEMENT HELPS BETTER UNDERSTAND CUMULATIVE IMPACTS AND HOW BEST TO ALIGN WITH GOVERNMENT AROUND DELIVERY OF LOCAL PRIORITIES. LIKELY STAKEHOLDERS INCLUDE: INTERNAL CORPORATE DIRECT USERS/EMPLOYEES/SUPPLIERS COMMUNITIES CIVIL SOCIETY OTHER INDUSTRIAL USERS GOVERNMENT LABOUR ORGANISATIONS ENGAGE WITH STAKEHOLDERS (TO DEVELOP GOOD POLICIES, TO UNDERSTAND IMPACTS & TO RESPOND TO IMPACTS) HARDWARE: ENSURE APPROPRIATE FACILITIES IN PLACE DEMAND CREATION: SUPPORT BEHAVIOUR CHANGE ENSURE SUSTAINABILITY OF INTERVENTION: OPERATION & MAINTENANCE, CAPACITY BUILDING & LOCAL OWNERSHIP MITIGATE AND REMEDIATE NEGATIVE IMPACTS: BY IMPROVING WATER EFFICIENCY, MANAGING POLLUTANTS AND TREATING WASTEWATER. USE LEVERAGE TO PROMOTE BETTER WASH ACROSS SUPPLY CHAIN TAKE ACTION IN MATERIAL AREAS (DIRECT OPERATIONS, SUPPLY CHAIN, COMMUNITIES) SHARE REFLECTIONS ON CHALLENGES AND SUCCESSES TO BUILD A COMMUNITY OF PRACTICE. FEEDBACK LOOPS FOR CONTINUOUS IMPROVEMENT SHARE/LEARN/MODEL BEST PRACTICE USE COLLECTIVE VOICE FOR STRONGER ADVOCACY WITH GOVERNMENTS AND SUPPORTING EFFECTIVE REGULATORY REGIMES POOL RESOURCES AND DEPLOY TO REDUCE CUMULATIVE IMPACT OF INDUSTRIAL USERS AND TO JOINTLY PROMOTE WASH IN SUPPLIERS’ OPERATIONS TAKE COLLECTIVE ACTION AT DISTRICT LEVEL OF INDUSTRIAL CLUSTER ENCOURAGE & CATALYSE GOVERNMENT AND PEER ACTION THROUGH ADVOCACY & CAPACITY BUILDING DRIVE SYSTEMIC CHANGE AT DISTRICT, NATIONAL AND GLOBAL LEVEL DRAFT

WASH4WORK FRAMEWORK FOR ACTION What should we do? What support is available? What should we consider? WHAT IS WASH? WHY IS THIS GOOD FOR MY BUSINESS? WHERE IS IT A MATERIAL ISSUE? WHAT POLICY EXPECTATIONS SHOULD I BE AWARE OF? WHAT ARE THE GAPS? W4W PROBLEM STATEMENT SDGs, ILO GUIDELINES LOCAL OCCUPATIONAL HEALTH & SAFETY GUIDELINES LEGAL REQUIREMENTS BUSINESS CASE FOR WASH (FORTHCOMING) UNDERSTAND THE ISSUE COMMIT TO PROVIDE WASH FOR EMPLOYEES SET ROBUST POLICIES TO RESPECT HUMAN RIGHT TO WATER AND SANITATION INTEGRATE WASH PROVISIONS WITHIN INTERNAL SYSTEMS IDENTIFY WHO IS RESPONSIBLE FOR DELIVERY & ACCOUNTABLE FOR PROGRESS WBCSD WASH AT THE WORKPLACE PLEDGE RESPECTING HUMAN RIGHTS TO WATER & SANITATION REALISING THE HUMAN RIGHT TO WATER & SANITATION: A HANDBOOK MAKE A COMMITMENT UNDERSTAND HOW YOUR BUSINESS IS IMPACTING WASH FOR WORKERS & COMMUNITIES LOOK AT DELIVERY OF SERVICES FOR DIRECT EMPLOYEES LOOK AT ACCESS OF SERVICES FOR WORKERS IN SUPPLY CHAINS & COMMUNITIES LOOK AT IMPACT OF YOUR BUSINESS’ WATER USE / DISCHARGE ON COMMUNITIES PRIORITISE AREAS FOR ACTION – FOCUSING ACTION WHERE: A) THERE IS MOST RISK TO PEOPLE AND THE BUSINESS SEVERITY OF IMPACT LIKELIHOOD OF AN IT HAPPENING B) THE BUSINESS HAS INFLUENCE ABLE TO ACT MORE QUICKLY IN MOST MATERIAL AREAS BASED ON STAKEHOLDER CONSULTATION BUSINESS CASE FOR WASH (FORTHCOMING) GUIDANCE ON THE RIGHT TO WATER WBCSD WASH PLEDGE SELF-ASSESMENT TOOL ASSESS & PRIORITISE AREAS FOR ACTION DIRECT OPERATIONS SUPPLY CHAIN COMMUNITIES INCLUSIVE STAKEHOLDER ENGAGEMENT INFORMS ALL ACTIONS TO ENSURE MARGINALISED HAVE A VOICE. ENGAGEMENT HELPS BETTER UNDERSTAND CUMULATIVE IMPACTS AND HOW BEST TO ALIGN WITH GOVERNMENT AROUND DELIVERY OF LOCAL PRIORITIES. LIKELY STAKEHOLDERS INCLUDE: INTERNAL CORPORATE DIRECT USERS/EMPLOYEES/SUPPLIERS COMMUNITIES CIVIL SOCIETY OTHER INDUSTRIAL USERS GOVERNMENT LABOUR ORGANISATIONS ENGAGE WITH STAKEHOLDERS (TO DEVELOP GOOD POLICIES, TO UNDERSTAND IMPACTS & TO RESPOND TO IMPACTS) HARDWARE: ENSURE APPROPRIATE FACILITIES IN PLACE DEMAND CREATION: SUPPORT BEHAVIOUR CHANGE ENSURE SUSTAINABILITY OF INTERVENTION: OPERATION & MAINTENANCE, CAPACITY BUILDING & LOCAL OWNERSHIP MITIGATE AND REMEDIATE NEGATIVE IMPACTS: BY IMPROVING WATER EFFICIENCY, MANAGING POLLUTANTS AND TREATING WASTEWATER. USE LEVERAGE TO PROMOTE BETTER WASH ACROSS SUPPLY CHAIN WBCSD WASH AT THE WORKPLACE PLEDGE GUIDING PRINCIPLES FOR IMPLEMENTATION WBCSD WASH PLEDGE STEP-BY-STEP IMPLEMENTATION GUIDE TOOLS & GUIDANCE FOR OVERCOMING BARRIERS TO ACTION ON WASH IN SUPPLY CHAINS CASE STUDIES TAKE ACTION IN MATERIAL AREAS (DIRECT OPERATIONS, SUPPLY CHAIN, COMMUNITIES) SHARE REFLECTIONS ON CHALLENGES AND SUCCESSES TO BUILD A COMMUNITY OF PRACTICE. FEEDBACK LOOPS FOR CONTINUOUS IMPROVEMENT SHARE/LEARN/MODEL BEST PRACTICE WATER ACTION HUB USE COLLECTIVE VOICE FOR STRONGER ADVOCACY WITH GOVERNMENTS AND SUPPORTING EFFECTIVE REGULATORY REGIMES POOL RESOURCES AND DEPLOY TO REDUCE CUMULATIVE IMPACT OF INDUSTRIAL USERS AND TO JOINTLY PROMOTE WASH IN SUPPLIERS’ OPERATIONS TAKE COLLECTIVE ACTION AT DISTRICT LEVEL OF INDUSTRIAL CLUSTER DRIVE SYSTEMIC CHANGE AT DISTRICT, NATIONAL AND GLOBAL LEVEL ENCOURAGE & CATALYSE GOVERNMENT AND PEER ACTION THROUGH ADVOCACY & CAPACITY BUILDING DRAFT