CHAPTER 1 FOUNDATIONS OF IS Subject Name: MANGEMENT INFORMATION SYSTEM Subject Code:10IS72 Prepared By: HARKIRANPREET Department: ISE Date: 23 JULY 2014 Engineered for Tomorrow Client So & So Software Pvt. Ltd Date dd.mm.yy Descriptor Lorem Ipsum Dolor Sit Amet, Consectetuer Adipiscing 7/23/2014

UNIT 1 FOUNDATION CONCEPTS 7/23/2014

CHAPTER 1 FOUNDATIONS OF IS AN IS FRAMEWORK FOR BUSINESS PROFESSIONALS Engineered for Tomorrow Client So & So Software Pvt. Ltd Date dd.mm.yy Descriptor Lorem Ipsum Dolor Sit Amet, Consectetuer Adipiscing 7/23/2014

CHAPTER 1 FOUNDATIONS OF IS WHAT IS INFORMATION SYSTEM? Set Of Hardware & Software Components To Collect, Process, Store & Distribute Information To Support Decision Making. Combination Of People, Hardware, Software, Communication Networks And Data Resources. Engineered for Tomorrow Client So & So Software Pvt. Ltd Date dd.mm.yy Descriptor Lorem Ipsum Dolor Sit Amet, Consectetuer Adipiscing 7/23/2014

CHAPTER 1 FOUNDATIONS OF IS COMPONENTS OF AN INFORMATION SYSTEM PEOPLE Systems Resources PEOPLE SOFTWARE HARDWARE NETWORKS DATA Engineered for Tomorrow Client So & So Software Pvt. Ltd Date dd.mm.yy Descriptor Lorem Ipsum Dolor Sit Amet, Consectetuer Adipiscing 7/23/2014

WHAT IS SYSTEM? A Set Of Methods, Procedures And Routines Created To Carry Out A Specific Activity. It Has Inputs, Outputs And Feedback Mechanism, Have External Environment, Boundaries. Types: Physical Or Abstract Systems. Open Or Closed Systems. 'Man-made' Information Systems. Formal Information Systems. Informal Information Systems. Computer-based Information Systems. Real-time System. 7/23/2014

CONTD….WHAT IS A SYSTEM? Environment Other Systems Manufacturing Process Input of Raw Materials Output of Finished Products Environment Other Systems Control by Management Control Signals Feedback System Boundary 7/23/2014

COMPONENTS OF AN INFORMATION SYSTEM 7/23/2014

ATTRIBUTES OF INFORMATION QUALITY 7/24/2014

MAJOR ROLES OF INFORMATION SYSTEMS Support Strategies for Competitive Advantage Business Decision Making Business Processes and Operations 7/24/2014

CONTD…. 1) Support Business Processes: Example Is Retail Stores Such As Record Customer Purchases, keep Track Of Inventory, pay Employees Etc.. 2) Support Decision Making: Helps Managers To Make Better Decisions. Example Is What Kind Of Investment The Merchandise Require, etc.. 3)Support Competitive Advantage: Requires New Ideas, Technologies Or Innovative Applications. Example: Online Shopping Thru E-commerce Websites. 7/24/2014

HISTORY OF THE ROLE OF INFORMATION SYSTEMS Data Processing Management Reporting Decision Support Strategic & End User Electronic Commerce 1950-1960 1960-1970 1970-1980 1980-1990 1990-2000 - TPS Information Systems - Ad hoc Reports Computing Exec Info Sys Expert Systems SIS Business & -Internetworked E-Business & 7/24/2014

THE E-BUSINESS ENTERPRISE Manufacturing and Production Engineering & Research Accounting, and Finance Suppliers and Other Business Partners Supply Chain Management Procurement, Distribution, and Logistics Customer Relationship Management Marketing Sales Customer Service Consumer and Business Customers Company Boundary Intranets The Internet Extranets 7/25/2014

WHY ORGANIZATIONS NEED INFORMATION SYSTEMS Meeting Global Challenges Capturing opportunities in the Market Place Supporting Corporate Strategy Linking Departments Whose Functions are different Enhancing Worker Productivity Increasing Quality of Goods and Services 7/25/2014

TYPES OF INFORMATION SYSTEMS Transaction Processing Systems Process Control Enterprise Collaboration Operations Support Management Information Decision Executive Information Systems 7/25/2014

TRANSACTION PROCESSING SYSTEM It is an example of operations support system. Records, Processes Data Resulting From Business Transactions. Two Ways: Batch Processing: Over A Period Of Time 2.Real Time Processing(online): Immediately Processed 7/26/2014

CONTD.. TRANSACTION PROCESSING SYSTEM 7/26/2014

PROCESS CONTROL SYSTEM Monitors And Control Physical Processes. It deals with architectures, mechanisms and algorithms for maintaining the output of a specific process. Ex: Petroleum Refinery 7/26/2014

ENTERPRISE COLLABORATION SYSTEM Also Called As Office Automation System Enhances Team And Workgroup Communication & Productivity ECS is a combination of groupware, tools, Internet, extranets and other networks needed to support enterprise-wide communications. Ex: Electronic Mail And Video Conferencing 7/26/2014

EXAMPLE OF ENTERPRISE COLLABORATION SYSTEM 7/27/2014

MANAGEMENT INFORMATION SYSTEM It Refers To A Computer-based System That Provides Managers With The Tools To Organize, Evaluate And Efficiently Manage Departments Within An Organization. It Provides Information In The Form Of Reports And Displays To Managers. Ex: Sales Managers Keeping Record Of Sales Of Products. 7/27/2014

EXAMPLE OF MIS 7/27/2014

DECISION SUPPORT SYSTEM Provides Support To Managers To Take Decision What If Analysis Done By DSS Supports Business And Organizational Decision-making Activities. Help Decision Makers Compile Useful Information From Raw Data, Documents, Personal Knowledge, And/or Business Models To Identify And Solve Problems And Make Decisions. 7/28/2014

EXECUTIVE INFORMATION SYSTEM Provides Critical Information From A Wide Variety Of Internal And External Sources To Be Used By Executives. An Executive Information System (EIS) Is A Decision Support System (DSS) Used To Assist senior executives in the decision-making process. 7/28/2014

OTHER CATEGORIES OF INFORMATION SYSTEMS Expert Systems: It Provides Expert Advice And Act As Expert Consultants To Users. Ex:-process Monitor, Credit Application Advisor. Knowledge Management System: It Supports The Creation And Organization Of Business Knowledge Within The Enterprise. Ex:- Sales Proposal Strategies Cross Functional Information System: It Supports Variety Of Operational And Managerial Applications Of The Basic Business Functions Of A Company. Ex:-human Resource Management Strategic Information System: It Supports Operations Or Management Processes That Provide A Firm With Strategic Products Or Services For Competitive Advantage. Ex: Shipment Tracking 7/28/2014

THE INFORMATION SYSTEMS DEVELOPMENT PROCESS 7/29/2014

Clear statement of requirements Proper Planning Realistic expectations TOP 5 REASONS OF SUCCESS User involvement Executive support Clear statement of requirements Proper Planning Realistic expectations 7/29/2014

How IT supports in decision making? Engineered for Tomorrow ASSIGNMENT QUESTIONS How does the use of internets, intranets and extranets by companies today support their business processes and activities.? How IT supports in decision making? What do you mean by information systems? What are the components of information systems? Explain the role of e-business in business. Explain the types of information systems in detail. Explain the managerial challenges of information technology. What are the information system resources and activities? 7/29/2014

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