East Carolina University Enterprise Rent-A-Car Welcome to East Carolina University Central Motor Pool Enterprise Rent-A-Car Instructions

Enterprise Representative: Questions? ECU Parking Contact: Jane Steele 252-737-4437 or steeleja@ecu.edu Enterprise Representative: Nina Gladysiewski 724-525-2325 or Nina.M.Gladysiewski@ehi.com Or Michelle Mims-Smith 910-798-2407 Michelle.mims-smith@ehi.com

Reserving a Vehicle www.ecu.edu/parking *Select - Central Motor Pool All reservations being made for travel on or after October 1, 2017 can be booked via the following site: www.ecu.edu/parking *Select - Central Motor Pool *You will need to log in with user ID and passphrase   *Select the ECU account that meets your transportation need – Paying with your ProCard? – select ECU Motor Pool ProCard Paying by Direct Billing? - select ECU Motor Pool Direct Billing Do you need a 15 Passenger van? – select ECU 15 Pass/Truck Only Are you booking for your Athletic team? – select ECU Athletics Terms & Conditions The following amenities and services are included in the base rates provided for business use: Qualified licensed drivers 18 years and older are eligible and protected while on state business $1,000,000 Combined Single Limit Third Party Liability Protection in the US for all classes Zero deductible Damage Waiver in the US for all car classes Unlimited miles in the US for all car classes

Things to Know Same Day Reservations: Enterprise website will not permit you to pickup and drop off a vehicle on the same day. When making a same day reservation, you will need to enter the date and time for pick up (Ex. 10/1/17 at 8am). Even though you are returning the vehicle on the same day, you must enter the next day at the same time (Ex. 10/2/17 at 8am) as the return date/time. Enterprise runs on a 24 hour billing cycle. The department will only be charged for a one day rental as long as the vehicle is picked up and returned within the 24 hour time frame. If you need to leave for your travel before the Enterprise location opens in the morning, make your reservation for picking up the vehicle the day before (Ex. 10/1/17 at 5:00pm), and as long as the vehicle is returned by the next day at 5:00pm, you will only be charged for a one day rental.

The Direct Billing and ProCard initial page look the same – Pickup/drop off location (city and state) /date & time and driver’s age must be completed – if traveler would like to use the complimentary service that Enterprise provides with picking up driver from office/home, driver must contact Enterprise location selected after completing online reservation.

Once you have completed the vehicle selection page, the payment page will appear: 15 Passenger Van Reservations: Please contact ECU Risk Management at 252-328-2010 or ECU Parking at 252-737-4437 in order to obtain a Certificate of Insurance Request for Rental Vehicle form before making an online reservation. There is information on this form that can only be obtained from Enterprise on the day vehicle is picked up. Once form is completed, please take a photo of it and email it to surlesj16@ecu.edu before leaving on your travel. If you are unable to email a photo from your phone, please ask the Enterprise rental agent to fax it to 252-328-0129, Attn: Jay Surles. For Direct Billing reservations: All required fields have an asterisk { * } A department Fund and Org (ex: 000000-000000) that is being charged for the travel is required in order for reservation to be complete. An employee Banner ID will not work.

If using an ECU ProCard to pay for the reservation, the area in red below will not appear and is not required to complete your reservation. If you are an Enterprise Plus/Emerald Club member, you will have the opportunity to enter your number HERE – the page will be easy to complete - ***PLEASE REMEMBER – YOU MUST HAVE YOUR ECU PROCARD WITH YOU WHEN YOU PICK UP THE VEHICLE.*** The name on the ECU ProCard must match the name on the reservation. If using Direct Billing for payment method, you will need to use cash or personal credit/debit card to purchase gas and submit receipts to your department for reimbursement.

***All drivers must be ECU employees or students 18 or older *** Multiple Drivers If you are making a reservation where there will be more than one driver, please make the reservation in the primary driver’s name. When the vehicle is picked up, you will need to inform the Enterprise rental agent that there will be additional drivers and provide a photo copy of the valid driver licenses of those additional drivers so Enterprise will have them on file. ***All drivers must be ECU employees or students 18 or older ***

Adding Extras Page Optional Extras: Collision damage waiver full – this is included with every rental, so box will always be checked Optional Extras: PLEASE NOTE: ECU WILL NOT PAY FOR ANY EXTRAS SELECTED FOR YOUR TRAVEL. On this page, all you need to do is select “Continue” If you do decide to select an “Extra”, you will be responsible for paying for that extra with a personal major credit card when picking up the vehicle.

Ways to Reserve a Vehicle Website: www.ecu.edu/parking Select – Central Motor Pool Enter ECU user ID and passphrase Phone (Local): Enterprise – 104 Greenville Blvd – 252-321-2805 Enterprise – Pitt Greenville Airport – 252-758-3400 Enterprise at Hastings Ford – 252-931-0079 Enterprise – 53G1 Memorial Dr – 252-355-0602 Out of State Locations: To Receive ECU Discount: Use NC53H81 for Direct Billing (provide Fund/Org) Please contact Enterprise at 724-525-2325 for Acct # if using ProCard

Benefits of using Enterprise Reduced Costs Newer Vehicles with improved safety features Ability to rent Business Use cars across country

Personal Vehicle Usage vs. Renting As part of the transition, please be aware of the new Budget Manual Policy on Mileage Reimbursement. As stated, Reimbursement for use of personal vehicles should be on a limited basis. If your trip will exceed 100 miles, you will only receive .17 per mile for excess mileage. Therefore, we encourage faculty and staff to utilize Enterprise primarily. If you do decide to utilize your personal vehicle for University Travel, please reference the DOI Risk Management policy for driving your personal vehicle below: The State's automobile insurance will not reimburse individuals for deductibles under their private insurance. Individuals who use their personal vehicle for State business on a routine basis should report the same to their insurance company for rating purposes. If you have a State Vehicle assigned to your Department, please consider the cost benefits of renting rather than maintaining the vehicle in your department

Universities that Outsourced Motor Pool to EHI