Management Information Systems Antoine HARFOUCHE, PHD

Dr Antoine Harfouche Ass. Professor at Paris-Nanterre La Defense University. PhD in Information Systems from Paris-Dauphine with collaboration with Georgia State University. Invited Professor at Indiana University and GSU. Antoine favors quantitative research approach to study the contextual and cultural issues in IS adoption and ICT4D. He has served as : Program Chair of ICTO2016, LCIS2016, ICTO2015, Keynote speaker at ITAIS2014, French session Chair of IBIMA2010, Track co-Chair of Culture and Tourism at MCIS2011, Track Co-Chair Digital Divide and E-Government at MCIS2010, Track Co-Chair of ICT4D at MCIS2014, Keynote speaker at ITAIS2014 Reviewer and author for the RAM and JOEUC.

INFORMATION SYSTEMS IN BUSINESS TODAY Context and scope INFORMATION SYSTEMS IN BUSINESS TODAY

Business and social problems http://hbr.org/2011/01/the-big-idea-creating-shared-value

Complex Social Problems Wicked problem“ describes a problem that is difficult or impossible to solve because of incomplete, contradictory, and changing requirements that are often difficult to recognize. The term "wicked" is used to denote resistance to resolution, rather than evil. Moreover, because of complex interdependencies, the effort to solve one aspect of a wicked problem may reveal or create other problems

Wicked Problems

Shared value = Social Value + Economical value Solving CS problems through Shared Value offered by ICT The solution lies in the principle of shared value, which involves creating economic value in a way that also creates value for society by addressing its needs and challenges. Businesses must reconnect company success with social progress. Shared value is not social responsibility, philanthropy, or even sustainability, but a new way to achieve economic success. It is not on the margin of what companies do but at the center.

Using ICT to create Shared Value Using IS to create a SV Using ICT to create Shared Value

© Pearson Education 2012

Social business © Pearson Education 2012

The aims of this course The Strategic Information Systems course aims to understand the evolution of information systems, to explain the strategic role of information systems as a business enabler. It identifies and explains the impact of information systems applications and emerging technologies on business models and managerial decision making in an exciting and interactive manner. The course also evaluates the fit between the organization’s strategy and structure, and the information systems architecture and applications. It interprets the interaction between technologies, employees, managers, customers, processes, data, infrastructure, suppliers, business partners, and environment in a specific organization. Finally, this course seeks to understand the ethical, security, and privacy challenges of information systems.

Technology A technology is a process by which inputs are converted to an output. Exp: A computer, a projector, electricity, and software are being combined to produce this lecture.

Information Technology What is Technology? Information Technology Gateway To Technology Unit 1 – Lesson 1.1 – What is Engineering? Information Technology allows us to send signals around the world. Examples Internet, television, satellite, GPS, cell phones Information Technology is the process of gathering and storing data to be used in various forms. Provides streamlined access to vast sources of information Allows us to produce more accurate forms of communication Includes expanded resource choices Enables us to retrieve data in seconds

IS and IT IT/ICT refers specifically to technology, essentially hardware, software and telecommunications networks. Tangible (e.g. servers, PCs, routers, cables), and Intangible (e.g. software) IT/ICT facilitates the acquisition, processing, storing, delivery and sharing of information & other digital content. IS – the means by which people & organizations, utilizing technology, gather, process, store, use & disseminate information (UK Academy of ISs) Some IS are totally automated by IT. IS ≠ IT

The Management Information System (MIS) course is composed of an introductory session (1.5 h) 3 lecture sessions (theoretical sessions) (1.5 h each) 3 tutorial sessions (case study sessions) (1.5 h each) a concluding session (1.5 h) The ppt of the lecture sessions will be posted on ICTO.info before each session so you can print it before coming to class. For the tutorials sessions, you need to work with your team composed of 5 pacs. You can find your teamwork on blackboard (in the course documents). We will ask you to use this same team for all IS course sessions. 

Exam based on a case study COURSE CONTENT ASSESSMENT METHODS Participation 25% Cases A and B Case C Cases D Teamwork 25% Project Final exam 50 % Exam based on a case study

COURSE CONTENT 11th and 12th sessions (3 hours each ) Projects presentations Teamwork 25% of the final grade 3-4 people per team 5 – 10 pages report Aim: A strategic analysis of the IS of a real organization

Today’s cases Session 1 Introduction (1h 30) + tutorial 1h30) Case study A: How FedEx competes globally with IT Session 2 Strategic Alignment (1h30) + Tutorial 2 (1h30) Case study D FreshDirect uses BI to manage its Online grocery