Working With Volunteers

Agenda Volunteers… Who are they? Where do we find them? How do we manage them?

Goals Review the value of the volunteer in our respective organizations Brainstorm the places where we find volunteers and ways to recruit them Walk away with clear next steps to building & developing your organization’s volunteer program

The Process Identify Recruit & Activate Manage & Develop BUILD ORGANIZATION

Why Volunteers?

Discussion Why are you interested in developing your volunteer program? How do volunteers help you achieve your organization’s objectives? Who in your organization manages the volunteer program?

Passion Broad Reach Shared goals Community Ties The Value Add Skills Passion Unique Talent Resources Broad Reach Consumer Connections Shared goals Community Ties

A Strong Outreach Effort

Who Are Volunteers?

[Insert Name of Volunteer 1] [Description] [Their Story]

[Insert Name of Volunteer 2] [Description] [Their Story]

Our Volunteers Have diverse backgrounds, expertise, skill sets All bring something different to the table Contribute a range of hours per/week (and month) Fill a variety of roles and responsibilities

Where Do We Find Volunteers?

Discussion In your experience… Where have you found volunteers? How did you get them involved?

Finding Volunteers First stop: Your personal network

Finding Volunteers People who care about health care (consumers, providers, school clubs, etc.) Small business owners Members of community organizations Churches Public service providers (e.g. school, libraries, food banks) Community action organizations Be ready with your “elevator pitch” – strike up a conversation wherever you are

Meeting Those Volunteers Plus 1s Have each person you know reach out to 5 others Ask your current volunteers to bring a friend Create an opportunity to meet people Host a house meeting or informational session – get them bought in and excited! Identify existing opportunities Go to events happening in your community Make a 30 second pitch Mix & mingle Always have a sign-up sheet and/or exchange business cards

Recruit and Activate Have opportunities to get involved Always have a few upcoming events to invite someone to Get their buy-in Share the vision and some long-term strategy – get them excited! Have a variety of ways a person can get involved Make sure there are lots of different ways people can contribute. The most important thing you can do… ASK THEM! Make a “hard” ask Soft Ask: Do you think you might be able to volunteer some time? Hard Ask: Can I count on you to join me at Thursday’s phonebank, 8PM at the office?

Managing Volunteers

Discussion In your experience… What are your 5 tenets in managing volunteers?

There’s a place for everyone Find a place for everyone. There’s a place for everyone The next seven slides contain photos that include Get Covered America branding or logos. You should replace these photos with your own as you see fit, the ones included are meant to serve as a sample for what type of picture belongs on the slide.

There’s a place for everyone Replace this photo at your will. Communicate regularly.

There’s a place for everyone Set goals. There’s a place for everyone Replace this photo at your will. .

There’s a place for everyone Invest in training. There’s a place for everyone Replace this photo at your will. Invest in training.

There’s a place for everyone Celebrate success! There’s a place for everyone Replace this photo at your will.

There’s a place for everyone Delegate. Invest in training.

There’s a place for everyone Keep track. There’s a place for everyone Replace this photo at your will. Invest in training.

Next Steps

The Process Identify Recruit & Activate Manage & Develop BUILD ORGANIZATION