Midterm Examination: January 19th, 2017 60 items (20%) Multiple choices Time: 9.00 – 11.00 Unit 7 , Unit 8 , Unit 9 Vocabulary, Conversation (How to ask + How to answer)

Review unit 8: What would you like Main course Beverage Side dish Dessert What’s green salad made from? It’s made from vegetables and dressing.

Review unit 8: What would you like Main course Beverage Side dish Dessert Could you tell me what punch is? It’s fruit juice with either alcohol or non-alcohol.

Review unit 8: What would you like Main course Beverage Side dish Dessert What is pizza? It’s Italian fast food. What’s it made from? It’s made from flour, meat, tomatoes sauce, and cheese.

Review unit 8: What would you like Main course Beverage Side dish Dessert Could you tell me what flan is? It’s sweet dessert.

Review unit 8: What would you like Main course Beverage Side dish Dessert What is corn soup? It’s a creamy soup. What’s it made from? It’s made from corn, cream, and water.

Review unit 8: ประเภทอาหาร fried chicken baked potato grilled salmon pickled cabbage

Review unit 8: ประเภทอาหาร boiled potatoes steamed egg

Review unit 8: ประเภทอาหาร smooth sweet salty

Review unit 8: ประเภทอาหาร creamy spicy crunchy

Making requests Requesting action or change Unit 9 Making requests Requesting action or change

Asking for favors (การขอให้ช่วย/การขอร้อง) How to answer Would you please open the door for me? open the window for me? turn on the light? turn off the light? hold my bag? ตกลง/ทำให้ได้ Sure. No problem. Of course. I’d be glad to. Could you ไม่สามารถทำให้ได้ I’m sorry. I can’t

Asking for favors (การขอให้ช่วย/การขอร้อง) Could you please hold my books for minutes? I’m sorry………. My hands are full. I’m already carrying too much. It’s too heavy. I’d like to, but I can’t. I’m too busy. I’m in a hurry.

Making small requests (การขอยืมสิ่งของเล็กๆ) Excuse me, Could I borrow a pencil, please? Do you have an extra piece of paper ? an eraser a pen comic books

Making small requests (การขอยืมสิ่งของเล็กๆ) a ruler a dictionary a hair dryer

Making small requests (การขอยืมสิ่งของเล็กๆ) Excuse me, could I borrow a jacket, please? Hey Kris. Do you have an English dictionary? Sure/Certainly. Here you are. Of course. Here it is. I’m sorry. I don’t have one.

Making larger requests (การขอยืมสิ่งที่มีค่ามากๆ) a camera a laptop a smart phone money ($, baht) Would you mind lending me your laptop for a few hours? Do you think I could borrow 5,000bht Until Monday?

Making larger requests (การขอยืมสิ่งที่มีค่ามากๆ) Taeyeon unnie. Would you mind lending me your laptop for two weeks? But my computer isn’t working and I have to write a report. I’m sorry, Momo. I need it right now. Ok. You can have it after I’m done.

Making larger requests (การขอยืมสิ่งที่มีค่ามากๆ) Taeyeon unnie. Do you think I could borrow 500bht until Friday? But I left my wallet at home and I need to buy a dictionary. I’m sorry, Momo. I don’t have 500bht. Can I let you know later?

Classroom survey activity: write down reasons for each request in which why you have to do that. You are allowed to grant or not grant for each request. After that, you walk around the class to ask your classmates favors. Write down the name for classmates who only accept the requests If one doesn’t accept your request, please change to a new person For presentation, select two favors you asked for select two favors you agreed to

For items 2,3,4,6 How to ask (questions) How to deny or accept the request For items 1,5 How to ask (questions) How to deny or accept the request How to provide reason when someone deny your request How to respond to others’reasons

Provide reason for request item 1 But I lost my wallet and I have to buy an English dictionary. But I forgot my wallet at home and I have no money. Provide reason for request item 5 But my camera won’t work and I have to go travelling. But my camera is broken down and I have to take a photo for working

Could you change my room Unit 9 Could you change my room

What seems to be the problem? 1. Complaining politely Excuse me, I have a problem with my room. I have a problem with my sweater. Sorry to bother you, but Could you help me? What’s the problem, sir? What seems to be the problem?

Customer: Sorry to bother you but, I have a problem with my room. Staff: What seems to be the problem? Customer: I asked for/requested a non-smoking room, but I got a smoking room.

Practice and Reverse roles Ex. a room with terrace/ no terrace Customer: Excuse me, I have a problem with my room. Staff: What’s the problem, madam? Customer: I requested a room with terrace, but there isn’t a terrace.

Practice and Reverse roles Ex. a twin room/ a suite room Customer: Could you help me? I have a problem with my room. Staff: What’s the problem, madam? Customer: I asked for a twin room, but I got a suite room.

2. Requesting action or change Could you change my room, please? (customer) I’m sorry. We can’t. We don’t have any other rooms available. I’ll have to call the manager. There’s nothing I can do. We can’t now, but we can change your room tomorrow. That’s Ok./ That’s fine

I’m (really) sorry about this. 3. Accepting apology I’m (really) sorry about this. That’s Ok. Thank you for help. It’s all right. It wasn’t your fault. Don’t worry about it.

Bruno Mars: the sweater/ the sleeves are dirty and damaged. Kim Taeyeon: a room / the room smells of cigarette smoking. Justin Bieber: the laptop / the camera is broken down. G-Dragon: the order / ordering pork chop steak, but getting chicken steak. Adele: a room/ the air-conditioner won’t turn on. Gong Huayrai: a CD player/ the battery is easily run out.

Creating conversation Customer: Excuse me. Staff: Hello. How can I help you? Customer: Certainly, I have a problem with my room. Staff: What’s the problem? Customer: I requested a room with a green environment, but I got a view of polluted water. Could you change it, please? Staff: I’m sorry. We can’t. We don’t have any other rooms available. I’m really sorry about this. Customer: That’s fine.