Please highlight one choice only 9th Global Continual Improvement & Innovation Symposium 2017 CASE STUDY COMPETITION: HAPPINESS TEMPLATE [ Name of the Organization ] [ Happiness Title ] Please highlight one choice only Manufacturing Services

1. ABOUT THE ORGANIZATION Brief introduction to the organization Mission / Vision statements Products / Services offered Locations

2. OPPORTUNITY FOR EMPLOYEE HAPPINESS How and why was the need of creating employee happiness identified in the organization ? How was the stakeholder buy-in acquired? How was the deployment approach identified? What preliminary research was carried out (list sources e.g. employee survey, suggestions, concerns etc.) to create happiness in the organization? How were the resources / budget determined and obtained for the project / initiatives?

3. PROCESS Please elaborate on the process in place for deployment of the approach (plan, policy, initiative, framework, technological support etc.)? How emotional /social / cultural aspect addressed in creating happiness within the organization?

4. RESULTS What were the main results (qualitative and quantitative)? (e.g. % increase in employee happiness/satisfaction, survey index went up by x%, more happiness ideas generated, percentage of employee engagement etc..., even if done on a pilot basis) List benefits (tangible/intangible).

5. LEARNING & WAY AHEAD Lessons Learnt and vision ahead? How initiatives and results planned to be sustained ?

Q & A