Eight Foundational Courses in FY16 Harvard IT Academy Eight Foundational Courses in FY16 Leadership actively promotes & participates in the IT Academy, and model expected behaviors. Programs designed for university-wide participation. Learner focus, collaboration, openness and innovation reinforced in all programs. Staff members can relate programs to career maps and individual development plans. Staff recognition for progression in each T shaped competency track. Objectives Guiding Principles Key Performance Indicators A comprehensive professional development program designed to provide Harvard’s IT staff members with the knowledge, skills and abilities to excel as “T Shaped Professionals” to the schools/units they support. Vision Design a T Shaped Professional competency-based curriculum and course catalog that staff are motivated to participate in; in FY15. Reinforce formal training with coaching, & on-the-job (OJT) skills enhancement, starting in FY15. Integrate course catalog into an enterprise-wide learning management system (LMS) that supports individual development plans, course registration, and badging by FY17. 70% of staff ((1143) complete the common curriculum within the first 3 years of IT Academy rollout. IT Academy programs receive top ratings (above 4.5 on a 5.0 scale) for meaningful, relevant content that motivates staff participation. 50% of all managers are leading OJT skills enhancement to their staff within 2 years of Service Mindset rollout. 50% of course catalog curriculum is available to staff within the first year; 80% within first 2 years. Course catalog is integrated into a corporate staff LMS within 6 months of LMS implementation. ITIL Proj Mgt Agile Info Sec Info Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Q1 Q2 Q3 Q4 Trusted Advisor Core Practices Service Mindset Foundations, weekly Leadership & Coaching Service Mindset Trusted Advisor Foundations, weekly Becoming a Coaching Manager Universal Manager Training, ongoing Management Effectiveness Foundational courses for Specialized Disciplines vary; details added to course catalog in FY16 Six Competency Tracks Four Levels of Badging in Each Track Level Badge Criteria for Badging Learn Instructor-led workshops designed to promote development in each of the T-shaped core competencies. Complete the Foundations Course(s). BEGIN IN FY16 Develop Additional courses, webinars, and other activities that staff can complete at their own pace. Complete additional courses in the track, and lead a team discussion on what is important about the competency as it relates to your work, and how to best apply those skills at Harvard. PILOT IN FY16 III. Apply Development activities that staff complete within their work teams to reinforce learning from classroom and online training. TBD - FY17 IV. Master Advanced development opportunities for staff and managers who wish to become recognized experts and mentors in a competency area.   Specialized Disciplines Teaching & Learning/Academic Tech Research Computing Library Technologies Communications Technologies Media Services Application Development, Identity & Access Management Cloud Dev-Ops  Infrastructure, Networks, Information Security Support Services, Vendor Management Management Effectiveness Performance Management Staff Development Decision Making Financial Responsibility Managing Change Leadership & Coaching Strategic Thinking Building Trust and Openness Building High Performance Teams Interpersonal Skills Trusted Advisor Mission Understanding Proactive Problem Solving Effective Communications Service Mindset Empathy Collaborative Partnership Accountability Core Practices ITIL Agile Project Management Info Security