1 Proposed Performance Tracker for PSC Working Group 1 of 3 CategoryMetricResults Project Costs Cost to Deploy: Capital vs total Capital deployment cost.

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Presentation transcript:

1 Proposed Performance Tracker for PSC Working Group 1 of 3 CategoryMetricResults Project Costs Cost to Deploy: Capital vs total Capital deployment cost Cost to Deploy: O&M vs total O&M deployment cost DOE Reimbursement Smart Energy Pricing Benefits Wholesale Capacity Revenues Wholesale Energy Revenues Capacity price mitigation - BGE /Pepco Customers - Other MD customers Energy price mitigation - BGE/Pepco Customers - Other MD customers Reduction in transmission congestion costs (BGE Only) Peak load reduction in MW Energy reductions in MWh Avoided transmission infrastructure due to a reduced peak load (BGE Only) Avoided distribution infrastructure due to a reduced peak load Other SEP Savings (tbd) O&M Savings (direct & avoided) Reduction in manual meter reading costs Reduction in meter operations costs (e.g., field visits, meter maintenance, etc) Reduction in other O&M costs (e.g., collections, billing, etc) Reduction in outage and restoration verification costs Other O&M Savings (tbd) Capital Savings (direct & avoided) Avoided new capital investment/growth costs Avoided planned replacement costs (e.g., meters, ERT devices, etc) Other capital savings and/or avoided capital costs (TBD) Scorecard Format Last Revised: 10/27/10 Reporting Date: DD/MM/YYY CategoryMetricResults Other Economic Benefits Reduced Theft of Energy Reduced carbon output DOE grants to Direct Load Control programs Economic benefits to PeakRewards SM Program (BGE Only ) Other (tbd) Overall cost/benefit ratio Based on demonstrated savings extended through project life Financial Costs/Benefits

2 CategoryMetricResults Meter Reading Effectiveness Percentage of interval reads received Meter Accuracy Percentage of meters that pass side-by-side/dual pan meter tests (BGE Only) 3rd Party Accuracy Test Percentage (BGE Only) AMI Meter Sample Test Results Number of remote connects / disconnects # of electric meter connect operations # of electric meter disconnect operations Billing Accuracy Percentage of accounts with AMI meters that have to be estimated Number of estimated billing cycles (30,60,90 days on the system) % of accurate bills Field Visits Reduction in field visits for verification of customer restoration Avoided truck roll Operational Proposed Performance Tracker for PSC Working Group 2 of 3 Reporting Date: DD/MM/YYY CategoryMetricResults Security Number of major / severe cyber or physical attacks (to be defined) Security Checklist (to be developed) Customer Data Privacy Customer Data Privacy Checklist (to be developed) Security and Data/Privacy

3 Proposed Performance Tracker for PSC Working Group 3 of 3 Reporting Date: DD/MM/YYY CategoryMetricResults Scope, Schedule, Budget Performance Overall % Complete Network Deployment Total # of components installed (access points) Meter Deployment Total # of meters installed Meter Billing Total # of meters used for billing (activated) Hard to Access Meters Total number of “Can’t Get In’s” (CGIs) CategoryMetricResults Community Outreach # of community outreach events conducted Customer Engagement # of customers who have registered for a portal account Time spent on the portal # of Web-portal hits Measure of customer outreach and awareness without internet (to be determined) Additional metrics to be developed pending portal vendor analysis Awareness and Understanding % awareness and understanding of AMI technology and benefits (survey measurement) Further metrics to be defined in Customer Communication Plan Customer Satisfaction Customer Smart Grid Satisfaction (Survey Measurement) Further metrics to be defined in Customer Communication Plan Smart Energy Pricing Engagement # of customers eligible for an SEP rebate # of customers that received a rebate Average customer rebate Average peak reduction of customer electricity usage Average energy reduction per customer Inquiries # of customer inquiries and complaints regarding SG program (categorized) Project Delivery & Execution Communications & Education