Class Agenda Announcements Centro. Dale Carnegie Fireside Chat Featuring Rodney.

Slides:

Advertisements

Similar presentations

JAUNT has been a part of this community… from 1975… …to 2009! for over 34 years!

Advertisements

Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved. Chapter 4 Sales Force Organization Listen to the customer and act on what they.

PAF 101 “Begin with the End in Mind” Module 1, Lecture 4

“The first thing we do, let’s kill all the lawyers.” ~William Shakespeare PAF101 PAF 101 Module 4, Lecture 4.

Airport Shuttle Agreements Presented by: John McCarthy GO Airport Express.

Sullivan County Coordinated Transportation Plan Proposed Coordinated Transportation Plan.

Prepared by: DECEMBER 2008 Metro Transit Light- Rail and Bus Rider Survey FINDINGS AND RECOMMENDATIONS PERISCOPE.

“Begin with the End in Mind.” Stephen Covey, Author of The 7 Habits of Highly Effective People PAF 101 Module 1, Lecture 4.

“By failing to prepare, you are preparing to fail.” Ben Franklin PAF 101 Module 1, Lecture 3.

"In theory there is no difference between theory and practice. In practice there is." Yogi Berra PAF 101 Module 2, Lecture 4.

00 Metropolitan Transit System Transit Serving Point Loma September 23, 2008.

“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” ~Aristotle PAF 101 Module 3,

DEMAND RESPONSE TRANSPORTATION SOFTWARE Improved scheduling processes will generate higher revenue: Schedulers decrease their trip booking times Schedulers.

“Common sense is not so common.” -Voltaire PAF 101 Module 3, Lecture 8.

Biggest Loser Contest BEFORE: Time Frame Introduce contest at Leadership Training Update at Region Seminars March 1 st – Each local president sends.

“By failing to prepare, you are preparing to fail.” Ben Franklin PAF 101 Module 1, Lecture 3.

God grant me serenity To accept the things I cannot change, The courage to change the things I can, And the wisdom to know the difference. -Reinhold Niebuhr.

“The first thing we do, let’s kill all the lawyers.” ~William Shakespeare PAF 101 Module 5, Lecture 3.

“Common sense is not so common.” -Voltaire PAF 101 Module 3, Lecture 8.

Customer Service and Technology Drives our Business Presented to Travel Leaders July 7, 2016.

Prestige Brands: Effective Sales Quota and Annual Operations Planning with SAP® Integrated Business Planning Objectives Share executive sales and account.

ANDREW WICKHAM MANAGING DIRECTOR

Service Routes and Community Transit Hubs: Right Sizing Transit

Transit for Tomorrow strategic plan

CHAPTER 8 Retail Merchandising Team Decision Making Event

PAF 101 Module 5, Lecture 6 “There is nothing more difficult to carry out, nor more doubtful of success, nor more dangerous to handle, than to initiate.

“Suos Cultores Scientia Coronat” - Syracuse University motto

A E G I D C B H F Group A: 5,12 Group B: 1,8 Group C: 17,14

PAF 101 Module 5, Lecture 8 Skill Set Number 10: Problem Solving Identify the Problem Develop Solutions Launch Solutions.

“Common sense is not so common.” -Voltaire

Orange County Transportation Authority Micro-Transit Pilot Program

4 Sales Force Organization Chapter

South Central Massachusetts Elderbus

“Common sense is not so common.” -Voltaire

PAF 101 Module 5, Lecture 5 “Snowflakes are one of nature’s most fragile things, but just look at what they can do when they stick together.” 1.

A problem well stated is a problem half solved. Charles F. Kettering

Team Captain Training Presented by Active Transportation Alliance and Keating Law Offices on June 4th, 2018.

Promoting Shared Rides: Where do Transit Agencies Fit?

“Begin with the End in Mind.”

“Never confuse education with intelligence” -Mark Twain

Commuter Transportation and The Rapid

Lorain County Transit Needs Assessment

“Suos Cultores Scientia Coronat” - Syracuse University motto

“Begin with the End in Mind.”

“No one can make you feel inferior without your consent.”

PAF 101 Module 4, Lecture 3 "In theory there is no difference between theory and practice. In practice there is." Yogi Berra.

Housing and Homeless Coalition of Central New York 2018

PAF 101 Module 5, Lecture 9 "The road to hell is paved with good intentions." No one knows who said this because he/she is in hiding.

“No one can make you feel inferior without your consent.”

Bike to the Future Awards 2017

Undecided (The bad and wrong)

PAF 101 Module 4, Lecture 6 "Spoonfeeding, in the long run, teaches nothing but the shape of the spoon." ~EM Forster.

“No one can make you feel inferior without your consent.”

Technology In Action Session: An On-Demand Sunday Transit Application

Where’s My Ride William Tsuei Director of IT.

let’s kill all the lawyers.”

When Eligibility Dictates Travel Training is Needed What’s Next?

Small Business Administration Entrepreneurship Track Boot to Business (B2B) ELEMENT 33 PG. 169.

REGIONAL TRANSPORTATION COMMISSION

Reimagine RTS Public Hearing

“Begin with the End in Mind.”

“We can do no great things, only small things with great love.”

Group Seating Chart Stage

“No one can make you feel inferior without your consent.”

“Eviction is a cause, not just a condition, of poverty” ~Matthew Desmond Bad Landlords Bad Tenants.

Group Seating Chart – Module 4

Presentation transcript:

Class Agenda Announcements Centro

Dale Carnegie Fireside Chat Featuring Rodney

Competition Points As of 9/23/16 Winners Losers Group #Points

Speaker Survey Complete Survey by next class or lose 5 points Survey will be ed to you by your TA HR5X5S HR5X5S

Presented to: Syracuse University – PAF 101 / 110 September 26, 2016 Centro Easy to use, hard to beat.

© 2016 Central New York Regional Transportation Authority (Centro). All Rights Reserved.  Steve Koegel  Vice President of Business Development & Corporate Communications  Rick Lee  Chief Executive Officer  Lynette Paduano  Marketing & Communications Manager 6 Presenters Presenters

© 2016 Central New York Regional Transportation Authority (Centro). All Rights Reserved. As Central New York’s public transportation provider, our mission is to: Respond to the transportation needs of the Central New York community by providing safe, convenient, reliable, and environmentally responsible services while maximizing the taxpayers’ return on investment. 7 Centro’s Mission Centro’s Mission

© 2016 Central New York Regional Transportation Authority (Centro). All Rights Reserved.  Service Area  Onondaga, Oswego, Cayuga & Oneida Counties  ~50 Routes  ~150 Lines  ~23 Hours/Day 8 Service Information Service Information

© 2016 Central New York Regional Transportation Authority (Centro). All Rights Reserved. 9 Service Information Service Information  Fleet Size  Fixed Route: 197 / Call-A-Bus: 40  Annual Miles Traveled  6,341,207  Annual Rides Provided  Fixed Route: 11,064,003 / Call-A-Bus: 171,953

© 2016 Central New York Regional Transportation Authority (Centro). All Rights Reserved. 10 Our Customers Our Customers  80% do not own a car – transit dependent  75% earn less than $30K annually  54% are female  46% are male  43% are age 18 to 34  39% are age 35 to 54

© 2016 Central New York Regional Transportation Authority (Centro). All Rights Reserved. 11 Our Customers Our Customers  Why they ride:  79% to & from work  32% appointments  30% shopping  25% recreation / family  88% ride 3-6 days per week

© 2016 Central New York Regional Transportation Authority (Centro). All Rights Reserved. 12 Our Customers Our Customers

© 2016 Central New York Regional Transportation Authority (Centro). All Rights Reserved. 13 Our Customers Our Customers

© 2016 Central New York Regional Transportation Authority (Centro). All Rights Reserved. 14

Signing up for Centro Surveys as Community Service Satisfies 5 hour requirement for PAF Can be expanded to earn one credit Can be applied to hours for 110 Training is provided Resume builder Could be used for Modules 3,4,5 Must make a decision by 9/28 Meet right after class in 105 Maxwell for 10 minutes

For Next Class Complete Speaker Survey by next class or lose 5 points Send your prospective community service by 10/14 Read chapter 4 by next class Look at Exercises