Version 6 Future proofing your technology investment MemNet Conference September 2010

Slide 2 Introduction  Niroo Rad, CEO & Managing Director, ASI Europe, providers of the iMIS software  19 years of multi million pound annual investment has ensured that iMIS is the only proven and complete software solution for membership, fundraising and web site management with almost 3000 customers in 20 Countries  ASI offers a “switch easy” package for you to upgrade to iMIS  Please take a look at our customer testimonial videos

Slide 3 Key elements for future proofing however large or small your membership organisation  Criteria for making the “Supplier Selection”  Working within the parameters of a “Business Excellence Framework”

Slide 4

Slide 5 What exactly is meant by future proofing your technology investment?

Slide 6  Not having to change the software, or in other words discover after 2 years or in some cases after 7 years it is NOT going to do the things promised to you  Not having to keep on spending money on the system’s developments, or in other words every year spending more money  Not having to wonder how much it is going to cost ££££ you to run and manage the system every year, or in other words not having annual predictable cost of ownership

Slide 7 Most important attributes for future proofing your investment

Slide 8 Requirements & Best Practice

Slide 9 Pitfalls Don’t overdo it by creating war and peace documents Distinguish between how it is done vs. how can it be done better (effectively and efficiently) Opportunities Improve and modernise working practices Increasing productivity by your staff & management Increasing your member’s participation with your organisation (using the web)

Slide 10 Don’t forget - its now all web based....

Slide 11 Finding the best fit supplier

Slide 12 Try this!

Slide 13 Business Excellence Framework

Slide 14 Business Excellence Principles

Slide 15 Embracing the Value Cycle Optimum

Slide 16 Business Plan (Strategy & Initiatives) Measure Execute Annual Report & ( Management Quarterly Results Performance Measurement System (e.g. Balanced Scorecard) Central Data (Projects) ( Continuous Process Improvement )

Slide 17 Value Cycle Inhibitors

Slide 18 So who’s got it matched? CriteriaWeightComments Strength of Company 15% Company stability, audited financials, organisation Implementation Track Record 15% On-time, on-budget track record Support Capabilities 15% Includes all forms of documentation and product, technical support, including local and online user groups Relevant Experience & References 10% Similar in size and scope to your organisation Sub Total 55% Technology 10% Both current platform and plans to move Products and the customer base to newer technologies Product Functionality 25% Product fit for general functionality “out of the box” and “unique exceptions” that are critical to your business operations. Special emphasis placed on “tools” inside the source code to reduce “bespoke” programming outside the source code Price 10% Total project price including software, implementation, conversion, training, support, warranties, long term support options, additional staff requirements to manage the project including contracts, billing, project management

Slide 19 Q & A Thank you Niroo Rad ASI Europe