Programme for Health Services Improvement Communications & Engagement
Purpose Preparing for consultation Timetable Communications & Engagement Strategy Action Plan Identifying the Key Issues
Provisional Timeline 14 th MarchTri-Partite Board To secure Board Agreement on proposals for consultation 18 th MarchCSPG To resolve any clinical issues from Tri- Partite Board 20 th MarchStakeholder Forum To test proposals and consultation arrangements 28 th MarchPHSI Board To sign of final proposals and briefing document for WAG April Preparation of Consultation Document and Consultation Resources Briefing meetings held as per action plan Early MayFormal Consultation Document for Approval by boards Mid MayConsultation begins
Communications Strategy Principles Simple Timely Transparent & honest Accurate Targeted Accessible Clear leadership & ownership Partnership
Who are we communicating with? Patients and carers Residents CHCs and LHBs Media Voluntary/social services Other Trusts e.g. Velindre Professional bodies ….to name a few
Public Consultation Plan
Resources Consultation document & summary leaflets, posters etc.., Public Meeting materials (including interactive systems) Clinicians Trained Facilitators Website Marketing materials e.g. Banner stands, PHSI DVD
Pre-consultation Engagement Stakeholder event Scrutiny committees (NB Local Gov. election) Briefing for elected representatives (NB. Local Gov. election) Community Health Council briefings Briefing for staff side Briefing for media Briefing for staff in key areas
Formal Public Consultation Public / Open meetings – interactive, facilitated Focus Groups – targeted on key proposals relevant to specific groups inc. harder to reach groups Staff Road-shows Attendance at Community Meetings inc. Communities First Attendance at Community Events
Key Questions What do you think of our proposed plan for communication & engagement? Who are the key groups we need to listen to? How can we best do this? Are there other ways we need to communicate and engage with stakeholders? What are they and how?
Contact details Website: Address: PHSI Team Cardigan House UHW Heath Park Cardiff CF14 4XW Tel: