Safeguarding is Everyone’s Business ISLE OF MAN SAFEGUARDING FORUM Friday 19 th February 2016 Sefton Hotel, Douglas

WELCOME BACK

PROGRAMME FOR REST OF THE DAY 1.Introduction: Paul Burnett, Independent Chair 2.Opening remarks: Minister Crookall, Minister for Education and Children 3.Domestic Abuse: Pathway Implementation 4.Flip the Script- Allies not Enemies 5.Priorities for 2016/17: Interactive session with the Independent Chair 6.Close

Hon. Tim Crookall MLC Minister for Education and Children

Session 1 Domestic Abuse: Pathway Implementation Simon Griffin and Marcia Brabbs

Session 2 Flip the Script: Allies not Enemies Voices in Partnership

Paul Burnett Independent Chair Safeguarding Children Board (SCB) and Safeguarding Adults Partnership (SAP)

Presentation outline 1.Progress Report on Business Plans 2015/16 2.Priorities for action for 2016/17 3.Other issues to be raised by Forum members

The Safeguarding Forum Engage managers and practitioners in the work of the SCB and SAP Include both children and adult services from across the public, third sector and private sector agencies Meet twice a year: To consider the priorities for action in the annual business plan (Feb) To receive annual report, review progress and test impact from a practitioner perspective (Oct) Keynote addresses on significant safeguarding issues from invited speakers

How do we have our say? 99 You should all have a voting Handset, When you see this icon Go green you can vote. To vote press the number next to the answer you have chosen and press ok. Lets test the handset you have, all press 1 followed by OK

How do we have our say? 100% Results from our test vote

Question Work with children only 2 - Work with adults only 3 - Work with both children and adults Do you:

Question Work with children only 2 - Work with adults only 3 - Work with both children and adults Do you: 18% 37% 44%

Question This is my first Safeguarding Forum 2 - This is my second Safeguarding Forum 3 - This is my third Safeguarding Forum How many Safeguarding Forum events have you attended?

Question This is my first Safeguarding Forum 2 - This is my second Safeguarding Forum 3 - This is my third Safeguarding Forum How many Safeguarding Forum events have you attended? 57% 31% 13%

Safeguarding Board Effectiveness SCB AND SAP BUSINESS PLANS 2015/16

KEY STRATEGIC PRIORITIES Safeguarding is Everyone’s Business Children, Young People and Adults are safe through effective policies, procedures and practice Areas of safeguarding risk are addressed The workforce is ‘fit for purpose’ The voice of service users is heard and acted on

Question Yes 2 - No. This is too many priorities 3 - No. There is an important issue missing The SCB and SAP are proposing that we retain these 5 key strategic priorities. Do you agree?

Question Yes 2 - No. This is too many priorities 3 - No. There is an important issue missing The SCB and SAP are proposing that we retain these 5 key strategic priorities. Do you agree? 88% 9% 2%

Safeguarding is Everyone’s Business Boards’ Effectiveness Statutory status for SCB and SAP 80% attendance rates at Board and subgroups Assessment of impact of meetings on progress Raise profile of Board through effective communications and engagement Safeguarding priorities evident in agency plans

Safeguarding is Everyone’s Business Board Effectiveness – Progress Statutory status agreed but delayed Attendance levels at 80% to date – and Third Sector represented at both SCB and SAP Profile of Board raised through Safeguarding Forums and revised SCB website Safeguarding priorities evident in Departmental plans New SAP website will be launched on Monday Member views on meetings effectiveness yet to be tested

Safeguarding Website

Question Significantly improved 2 - Better than a year ago but could be further improved 3 - About the same 4 - I don’t feel I know much about the work of the Boards How would you rate your knowledge and understanding of the safeguarding boards’ work and impact now compared to a year ago? My knowledge and understanding are:

Question Significantly improved 2 - Better than a year ago but could be further improved 3 - About the same 4 - I don’t feel I know much about the work of the Boards How would you rate your knowledge and understanding of the safeguarding boards’ work and impact now compared to a year ago? My knowledge and understanding are: 24% 51% 12% 13%

Question A wider range of information on the website 2 - A quarterly newsletter headlining key developments and their impact 3 - Reporting through existing staff communications and briefings – including team meetings 4 - Social media presence e.g. Twitter 5 - I don’t need any more information than I receive now What would help to improve your knowledge and understanding of the work and impact of the safeguarding boards?

Question A wider range of information on the website 2 - A quarterly newsletter headlining key developments and their impact 3 - Reporting through existing staff communications and briefings – including team meetings 4 - Social media presence e.g. Twitter 5 - I don’t need any more information than I receive now What would help to improve your knowledge and understanding of the work and impact of the safeguarding boards? 24% 33% 28% 11% 3%

Safeguarding is Everyone’s Business Organisational Effectiveness Set safeguarding standards expected of partners Audit effectiveness through compliance tool Peer moderate outcomes and test against staff perceptions Progress Safeguarding standards agreed Safeguarding audits against standards completed in Departments and schools and due to start on pilot basis in Third Sector Outcomes to be reported to Forum in 2016 to test that they match staff perceptions

Safeguarding is Everyone’s Business Information Sharing and Data Protection Develop information sharing policy for adult services and produce practice guidance for both children and adult services to resolve issues with effective implementation Progress Information sharing protocol for adults agreed by SAP Practice guidance to be agreed with Information Commissioner

Safeguarding is Everyone’s Business SCB Monitor and scrutinise post-inspection action plan Progress Monitoring and scrutiny of action plan has been regularly undertaken and all areas relating to SCB are completed or on track for completion with the exception of statutory status Review inspection imminent

Safeguarding is Everyone’s Business SAP Ensuring emergency planning arrangements are robust from a safeguarding perspective. Considering whether to develop an Adult Services Partnership to reflect Children’s Services Partnership Progress Emergency planning arrangements reviewed Proposals for an adult services partnership developed for consideration

Question How confident do you feel in your understanding and use of information sharing and data protection policy and procedures: 1 - Very confident 2 - Quite confident 3 - Would value some additional guidance, support and training to improve my confidence 4 - Unclear 5 - Very unclear

Question 6 How confident do you feel in your understanding and use of information sharing and data protection policy and procedures: 1 - Very confident 2 - Quite confident 3 - Would value some additional guidance, support and training to improve my confidence 4 - Unclear 5 - Very unclear 20% 44% 29% 6% 2%

Assurance that policies and procedures keep children safe Pilot and implement NARRATES Secure consistent cross-agency understanding of thresholds and categories of need/abuse Develop the Quality Assurance and Performance framework to reflect the new Business Plan Develop a multi-agency audit programme and toolkit to test quality of safeguarding practice

Question Very good 2 - Improving but I need further information and support 3 - Requires improvement 4 - Poor 5 - I don’t work with children How would you describe your level of understanding of the NARRATES framework?

Question Very good 2 - Improving but I need further information and support 3 - Requires improvement 4 - Poor 5 - I don’t work with children How would you describe your level of understanding of the NARRATES framework? 14% 21% 13% 14% 39%

Question Very good 2 - Good 3 - Adequate 4 - Requiring improvement 5 - Poor 6 - I don’t work with children How would you describe your level of understanding of thresholds used in children’s services?

Question Very good 2 - Good 3 - Adequate 4 - Requiring improvement 5 - Poor 6 - I don’t work with children How would you describe your level of understanding of thresholds used in children’s services? 13% 21% 10% 12% 7% 38%

Assurance that policies and procedures keep adults safe Review and revise Adult Protection and Alert Procedures Develop a Quality Assurance and Performance Management framework for adult safeguarding Establish multi-agency quality assurance subgroup to implement the new framework Receive regular reports on adult protection alerts Be sighted on existing case auditing processes and develop multi-agency auditing tool

Question Was aware of the new policy and procedures and had engaged in the consultation on them 2 - Was aware of the new policy and procedures 3 - Was unaware that there was a new policy and procedures for adult protection 4 - I don’t work with adults Thinking about the new Adult Protection Policy and Procedures, before I came to the Forum today:

Question Was aware of the new policy and procedures and had engaged in the consultation on them 2 - Was aware of the new policy and procedures 3 - Was unaware that there was a new policy and procedures for adult protection 4 - I don’t work with adults Thinking about the new Adult Protection Policy and Procedures, before I came to the Forum today: 19% 32% 24% 25%

Question Practice guidance on-line 2 - Training and development activity delivered by the Board 3 - Incorporated in training opportunities within your own agency 4 - Paper-based guidance 5 - Practitioner Events What would be your preferred way of ensuring that you understand and feel confident in implementing the new policy and procedure.

Question Practice guidance on-line 2 - Training and development activity delivered by the Board 3 - Incorporated in training opportunities within your own agency 4 - Paper-based guidance 5 - Practitioner Events What would be your preferred way of ensuring that you understand and feel confident in implementing the new policy and procedure. 23% 34% 33% 3% 6%

Identify and address risk – children and young people Current risk areas identified and monitored: emotional health and well-being; neglect; looked after children and care leavers; children with disabilities and children missing from home and school; Understand and challenge the root causes of existing priority risk areas; Investigate emerging areas of safeguarding risk: bullying; e-safety; child sexual exploitation.

Question Neglect 2 - Emotional health and well-being 3 - Learning disabilities 4 - Looked after children 5 - Children missing 6 - Child sexual exploitation 7 - Bullying (including e-bullying) 8 - I don’t work with children In undertaking your work to safeguard children in which area of need would you feel most confident?

Question Neglect 2 - Emotional health and well-being 3 - Learning disabilities 4 - Looked after children 5 - Children missing 6 - Child sexual exploitation 7 - Bullying (including e-bullying) 8 - I don’t work with children In undertaking your work to safeguard children in which area of need would you feel most confident? 13% 19% 11% 9% 2% 4% 3% 39%

Question Neglect 2 - Emotional health and well-being 3 - Learning disabilities 4 - Looked after children 5 - Children missing 6 - Child sexual exploitation 7 - Bullying (including e-bullying) 8 - I don’t work with children In undertaking your work to safeguard children in which area of need would you feel most confident?

Question Neglect 2 - Emotional health and well-being 3 - Learning disabilities 4 - Looked after children 5 - Children missing 6 - Child sexual exploitation 7 - Bullying (including e-bullying) 8 - I don’t work with children In undertaking your work to safeguard children in which area of need would you feel most confident? 18% 16% 6% 8% 3% 5% 39%

Question Neglect 2 - Emotional health and well-being 3 - Learning disabilities 4 - Looked after children 5 - Children missing 6 - Child sexual exploitation 7 - Bullying (including e-bullying) 8 - I don’t work with children In undertaking your work to safeguard children in which area of need would you feel least confident and seek additional support and development?

Question Neglect 2 - Emotional health and well-being 3 - Learning disabilities 4 - Looked after children 5 - Children missing 6 - Child sexual exploitation 7 - Bullying (including e-bullying) 8 - I don’t work with children In undertaking your work to safeguard children in which area of need would you feel least confident and seek additional support and development? 3% 4% 17% 3% 8% 19% 6% 41%

Question Neglect 2 - Emotional health and well-being 3 - Learning disabilities 4 - Looked after children 5 - Children missing 6 - Child sexual exploitation 7 - Bullying (including e-bullying) 8 - I don’t work with children In undertaking your work to safeguard children in which area of need would you feel least confident and seek additional support and development?

Question Neglect 2 - Emotional health and well-being 3 - Learning disabilities 4 - Looked after children 5 - Children missing 6 - Child sexual exploitation 7 - Bullying (including e-bullying) 8 - I don’t work with children In undertaking your work to safeguard children in which area of need would you feel least confident and seek additional support and development? 4% 9% 7% 13% 12% 9% 41%

Identify and address risk – adults Current risk areas identified and monitored: residential care and nursing home settings; mental health including self-neglect; adults missing; Investigate emerging areas of safeguarding risk: mental capacity and deprivation of liberties; financial abuse; growing elderly population; those with learning disabilities and autism

Question Those in residential care and nursing homes 2 - Those with mental health conditions 3 - Self neglect 4 - Those with learning disabilities/autism 5 - Adults that go missing 6 - Financial abuse 7 - Older people living in the community 8 - I don’t work with adults In undertaking your work to safeguard adults in which area of need would you feel most confident?

Question Those in residential care and nursing homes 2 - Those with mental health conditions 3 - Self neglect 4 - Those with learning disabilities/autism 5 - Adults that go missing 6 - Financial abuse 7 - Older people living in the community 8 - I don’t work with adults In undertaking your work to safeguard adults in which area of need would you feel most confident? 14% 15% 3% 14% 3% 15% 32%

Question Those in residential care and nursing homes 2 - Those with mental health conditions 3 - Self neglect 4 - Those with learning disabilities/autism 5 - Adults that go missing 6 - Financial abuse 7 - Older people 8 - I don’t work with adults In undertaking your work to safeguard adults in which area of need would you feel most confident?

Question Those in residential care and nursing homes 2 - Those with mental health conditions 3 - Self neglect 4 - Those with learning disabilities/autism 5 - Adults that go missing 6 - Financial abuse 7 - Older people 8 - I don’t work with adults In undertaking your work to safeguard adults in which area of need would you feel most confident? 11% 18% 12% 10% 2% 3% 13% 31%

Question Those in residential care and nursing homes 2 - Those with mental health conditions 3 - Self neglect 4 - Those with learning disabilities/autism 5 - Adults that go missing 6 - Financial abuse 7 - Older people living in the community 8 - I don’t work with adults In undertaking your work to safeguard adults in which area of need would you feel least confident and seek support and development?

Question Those in residential care and nursing homes 2 - Those with mental health conditions 3 - Self neglect 4 - Those with learning disabilities/autism 5 - Adults that go missing 6 - Financial abuse 7 - Older people living in the community 8 - I don’t work with adults In undertaking your work to safeguard adults in which area of need would you feel least confident and seek support and development? 5% 14% 10% 16% 9% 10% 6% 31%

Question Those in residential care and nursing homes 2 - Those with mental health conditions 3 - Self neglect 4 - Those with learning disabilities/autism 5 - Adults that go missing 6 - Financial abuse 7 - Older people 8 - I don’t work with adults In undertaking your work to safeguard adults in which area of need would you feel least confident and seek support and development?

Question Those in residential care and nursing homes 2 - Those with mental health conditions 3 - Self neglect 4 - Those with learning disabilities/autism 5 - Adults that go missing 6 - Financial abuse 7 - Older people 8 - I don’t work with adults In undertaking your work to safeguard adults in which area of need would you feel least confident and seek support and development? 3% 8% 10% 22% 16% 7% 25%

Identify and address risk – cross -cutting Domestic Abuse – Develop Domestic Abuse Pathway to support multi-agency response to DA, implement pathway and evaluate impact; Drug and Alcohol Abuse – scrutinise and review from a safeguarding perspective the revised drug and alcohol strategy + action plan; Sexual Health Strategy - scrutinise and review from a safeguarding perspective the revised sexual health strategy + action plan; Transitions – investigate safeguarding risk associated with transition – focused on mental health and disability services

Workforce Fit for Purpose Assurance that all partners are providing basic safeguarding training as part of staff induction – to be tested in compliance audits Training needs assessment for children’s safeguarding Training needs assessment for adult safeguarding Delivery of safeguarding training programme Introduce webcertain system Develop competency framework for safeguarding training

Voice of service users and staff Engagement with children and young people – ViP initiative to establish Investors in Children Questions on safeguarding included in Youth Survey Voice of child/young person from reviews Audit of current engagement arrangements in children and adult services Three safeguarding forums Visits to provision and to meet teams

Voice of service users and staff Audit of information provided to users/families/parents and carers and plan to fill gaps – adult safeguarding leaflet/guidance for parents whose children attend sports clubs. Engagement with politicians – business plans to Social Policy and Children’s Committee. Awareness raising initiative for politicians Website developments

Question My service/organisation has: 1 - Robust arrangements to hear the voice of the service user both individually and collectively and acts on these views 2 - Arrangements to hear the voice of service user representatives 3 - Arrangements to hear the voice of individual service users 4 - Has yet to develop arrangements to engage service users

Question 19 My service/organisation has: 1 - Robust arrangements to hear the voice of the service user both individually and collectively and acts on these views 2 - Arrangements to hear the voice of service user representatives 3 - Arrangements to hear the voice of individual service users 4 - Has yet to develop arrangements to engage service users 39% 24% 26% 11%

Question Staff forums such as this one today 2 - Inter-active e-forums e.g. on the website 3 - Staff surveys on key issues 4 - Feedback through existing team/departmental meeting arrangements 5 - Other methods Getting my voice heard. The SCB and SAP want to ensure the voice of staff is heard as they undertake their work. What would be your preferred method of achieving this:

Question Staff forums such as this one today 2 - Inter-active e-forums e.g. on the website 3 - Staff surveys on key issues 4 - Feedback through existing team/departmental meeting arrangements 5 - Other methods Getting my voice heard. The SCB and SAP want to ensure the voice of staff is heard as they undertake their work. What would be your preferred method of achieving this: 36% 17% 22% 25% 0%

OPEN FORUM

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