Informal Reports By: Jessie Lemmens
Informative Reports Analytical Reports If readers are informed If readers are supportive If readers are eager to have results first Direct Pattern Information Report Analytical Report If readers need to be educated If readers need to be persuaded If readers may be disappointed or hostile Indirect Pattern Analytical Report
Direct Pattern Indirect Pattern Example Page 240
Letter Format Memo Format Manuscript Format Printed Forms Example Pages
In Person By Mail By Fax By Online
Company Records Observation Surveys, Questionnaires, and Inventory Interviews Printed Material Electronic Resources
Informal Writing StyleFormal Writing Style Use Short, Routine Reports Theses Research Studies Effect Feeling or warmth Personal Involvement Closeness Impression of accuracy, professionalism, fairness Characteristics Use first-person pronouns Use of contractions Shorter Sentences Familiar Words Humor, Metaphors Colorful Speech No first-person pronouns No contractions Complex Sentences Longer Words No humor/figures of speech Reduced colorful adjectives and adverbs
1. Analyze your audience 2. Choose an appropriate type size 3. Use a consistent type font 4. Don’t justify right margins 5. Separate paragraphs and sentences appropriately 6. Design readable headlines 7. Strive for an attractive page layout 8. Use graphics and clip art with restraint 9. Avoid amateurish results 10. Develop expertise
Guidelines: Use appropriate heading levels Strive for parallel construction within levels For short reports use first- and second-level headings Capitalize and underline carefully Keep headings short but clear Don’t use headings as antecedents for pronouns Include at least one heading per report page
Present both sides of an issue Separate fact from opinion Be sensitive and moderate in your choice of language Cite sources
Information Reports Progress Reports Justification/Recommendation Reports Feasibility Reports Minutes of Meetings Summaries
Provide information without drawing conclusions or making recommendations Three Parts: Introduction Body Conclusion
Progress reports tell management whether projects are on schedule Example Page 250
Direct Pattern Nonsensitive topics and recommendations Example Page 252 Indirect Pattern Readers may oppose a recommendation or circumstances suggest causation
Example Page 253 Suggestions Announce Background/Problem Benefits Problems Cost of Proposal Information about Time Feasibility reports analyze whether a proposal or plan will work.
Example Page 254 Formal Minutes Informal Minutes Three Categories Minutes basically are written summaries of the meeting.
Main points from a book, report, article, website, meeting, or conversation Percent Reduced Guidelines Executive Summaries Example Page 256
Six types of informal reports Four formats of reports Model documents
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