6 How We Communicate CVs, Resumes Email, Web site, FAQs Letters, Newsletters, Brochures, Articles, CatalogsAdvertisements, Notice Board, Pamphlets, Signs, Press ReleasePresentations, multimedia, talksReports, Manuals, Proposals, Books
7 Defining Technical Writing Technical writing is communication written for and about the business and industry.Technical writing focuses on products and services and how to manufacture them, market them, manage them, deliver them and use them.
8 Types of Correspondence Memos and electronic mailsLettersReportsProposalsBrochuresNewslettersWebsitesOnline help
14 Characteristics Of Technical Writing Specific audienceObjective and plain languageClear organizationBrief writing styleVisual aids
15 Most research reports include the following elements: I. Title page II. Letter of transmittal III. Table of contents IV. List of tables V. List of graphs VI. List of appendices VII. List of exhibits VIII. Executive summary a. Major findings b. Conclusions c. Recommendations IX. Introduction a. Background to the problem b. Statement of the problem X. Approach to the problemXI. Research designa. Type of research design b. Information needs c. Data collection from secondary sources d. Data collection from primary sources e. Scaling techniques f. Questionnaire development and pretesting g. Sampling techniques h. Field workXII. Data analysis a. Methodology b. Plan of data analysisXIII. ResultsXIV. Limitations and caveatsXV. Conclusions and recommendationsXVI. Appendix a. Questionnaires and forms b. Statistical output c. Lists
16 Report Body Introduction Background/History of the Problem Body Purpose and Scope;Limitations, Assumptions, and MethodsBackground/History of the ProblemBodyPresents and interprets dataConclusions and RecommendationsReferences or Works CitedAppendixesInterview transcripts, questionnaires, question tallies, printouts, and previous reports
17 Letter of Transmittal Background Summarize conclusions and recommendationsMinor problems. Thank those who helped.Additional research necessaryThank the reader. Offer to answer questions.