MarketSphere Proposal for Services Workforce Strategy for Auburn, NE Location Prepared for: XXXXXXX Date: January 17, 2007

All Rights Reserved, MarketSphere Consulting, LLC 1 Table of Contents Introduction to MarketSphere Our Understanding Scope & Objectives Suggested Project Approach Potential Project Timeline & Work Effort Next Steps Appendix – General Information About MarketSphere

All Rights Reserved, MarketSphere Consulting, LLC 2 Introduction to MarketSphere MarketSphere Overview Premier “market focused” business consulting firm Approximately 150 world-class, industry- leading consultants… and growing! Over 100 clients served in 2005 – more than 75% repeat clients from prior year Clients range from the Fortune 500 to small, enterprising businesses 100% client references Kansas City Omaha St. Louis Indianapolis Pittsburgh Dallas Chicago Metro New York

All Rights Reserved, MarketSphere Consulting, LLC 3 Introduction to MarketSphere Our Solutions

All Rights Reserved, MarketSphere Consulting, LLC 4 Introduction to MarketSphere Client Endorsements “MarketSphere has worked with Yellow during the past year on our financial transformation project, and did a great job in challenging and stretching us to consider “out of the box” organizational alternatives.” …“focused not only on the tasks to be accomplished but also on a strong commitment to creating value.” Chief Financial Officer Yellow Roadway

All Rights Reserved, MarketSphere Consulting, LLC 5 Our Understanding Location of manufacturing facility is in Auburn, NE –One of two employers in a town of 2000 Identified and addressed their past hiring process and safety issues Auburn HR Manager resigned recently Moving the finishing of doors back into the Auburn facility, complete in 2008 Replaced a production incentive program with a gain sharing program Need to add 26 Level 1 and 2 employees starting in mid February 2007 running through May 2007 –Need to account for attrition –Target: hire 10 employees per week starting week of February 12 th XXXXXXX requested MSCO to provide a Sourcing strategy/process with clear, measurable business outcomes.

All Rights Reserved, MarketSphere Consulting, LLC 6 Scope & Objectives The scope of this engagement would focus on results needed for both immediate and long-range recruitment and retention goals for the hourly workforce at Auburn. The objectives of this effort would include: –Reviewing your current hiring processes and measuring the efficiency and effectiveness of your “staffing supply chain” –Reviewing factors influencing recruitment and retention success and establishing measures of success for current and long-term hiring efforts –Leveraging our full understanding of current process performance, design a sourcing strategy and process that integrates with the overall hiring strategy and incorporates key success factors –Collaborating with the XXXXX team to identify and prioritize opportunities and necessary actions to ensure XXXXX is ready to implement and support changes –Developing documentation (e.g., process maps) and materials identified for immediate and long-term implementation –Partnering with the XXXXXX team to track and measure key milestones and outcomes Our goal is to position XXXXXX for long-term growth by optimizing existing hiring processes and maximizing prior investments in workforce practices.

All Rights Reserved, MarketSphere Consulting, LLC 7 Project Approach MarketSphere’s Methodology PROJECT MANAGEMENT & CHANGE MANAGEMENT I. ASSESS & ANALYZE Understanding business goals, challenges and options. II. DESIGN & BUILD Translating business requirements into solutions; building capability for better performance. III. EXECUTE Implementing solutions and growing capabilities. Process Support XXXXXX’s installation of recruiting and retention practices through ongoing process and outcome measurement (scope to be determined based on outcomes of phase I and II). Deliverables Measures of Success Report, which might include: Candidate Pool Size Candidate Profiles, including demographic by source Time-to-Fill Recruiting Efficiency Candidate Fit Assessments (On-the-Job Performance/Time to Productivity) Day New Hire Satisfaction Internal Customer Satisfaction Employee Brand Ratings (follow up to employee survey) Exit Interview Reviews IMMEDIATE HIRING NEEDS Process Work with XXXXXX management and employees “on the ground” to gain a thorough understanding of the current operating reality and to identify key levers of recruiting, retention and productivity. Our assessment and analysis will cover significant factors known to drive organizational capability in hiring, growing, and retaining talent: Workforce Strategy, Philosophy Recruiting Process Performance “Audit” Employee Relationships Local Market/Labor Conditions Industry Trends. Deliverable Assessment and Best Practice Report to inform Recruitment & Retention Strategy and Process Process Design selected enhancements for recruitment & retention strategy and process. Deliverables Recruitment & Retention Model Sourcing Strategy/Process* Future State Process Maps Process Management Tools (e.g., external marketing/branding templates, list of sourcing channels, screening and selection guides, and training/onboarding plans). Measurement System for quantifying impact of efforts. Implementation Roadmap, outlining requirements to deliver against the immediate and longer-term strategy, success measures and organizational change considerations. Internal Communication/Education Tools (e.g., Business Case) Sourcing Strategy/Process The three-phased approach described below features the process and deliverables required to drive XXXXX’s immediate staffing objectives, as well as ongoing, fundamental, recruiting and retention objectives.

All Rights Reserved, MarketSphere Consulting, LLC 8 Project Timeline & Work Effort Nov 1st 1 Nov 1st Project & Change Management II. Design & Build Recruitment & Retention Model II. Design & Build Recruitment & Retention Model III. Execute Measures of Success Report III. Execute Measures of Success Report I. Assess & Analyze Assessment & Best Practice Report I. Assess & Analyze Assessment & Best Practice Report Weeks Legend Status Update/ Report Milestone XXXXXX SME’s MSC Analysts XXXXXX HR MSC Analysts XXXXX HR MSC Support/Oversight Project Activities Project Team

All Rights Reserved, MarketSphere Consulting, LLC 9 Next Steps Solidify goals to achieve Finalize scope of assistance needed Ensure internal XXXXXX team’s time availability Determine arrangements with MarketSphere Prepare for project initiation Project Kick-off We appreciate the opportunity to discuss our approach to this challenge that is facing XXXXXX. In order to move forward with this project, we would encourage the following steps to be taken:

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