Using Web 2.0 to Increase Effectiveness of Staff Training Brian C. Gray Case Western Reserve University Kelvin Smith Library Head of Reference & Engineering Librarian OLC Technical Services RetreatApril 1, 2008 and Communication

My Personal Interest in Web 2.0 RSS workshop & help with 3 blogs at KSL ALA Library 2.0 participant ALA LAMA Web Coordinator –Blogs, RSS, Wiki, Communities Teach workshop for KSU SLIS Regular IM user Non-IT person that likes to “play”

Today we will… Use AJAX to create a mashup, which we will syndicate by RSS, after we create the XML file, and write up the documentation in a wiki And I will demonstrate all of this in 3-D from within Second Life

It Can Be Simple Transformations in training Web 2.0 for the trainer Web 2.0 for training What has been done already

Warnings, the “but…” moment Not every tool and technique works for every need and/or user I do not have time… I do not have money… The old way works… Try to leave today with one potential new tool for personal or professional usage

Training Desires: Participant Interesting & fun Variety Adjustable to me (pace, level, etc.) Solo or group participation Interactive Easy to get help Archived, on-going

Training Desires: Trainer Easy to maintain Adjustable over time Collaborative Ability to gain feedback for improvement or assessment Easy to incorporate into existing systems, procedures, & policies

Why Web 2.0? Key concepts or focus points: –Collaboration & sharing –Participant’s ownership in activities –Creation & creativity –Web-based rather than software based –Data/information –Social –Connections/relationships –Trust (2-way)

Web 2.0 Concepts –Enrichment –Can be personalized –Participation –Decentralized –User “tagged” or defined –Experiences –Remixable –Behavior rather than the actual tools –Beyond static web pages

Coined by O'Reilly Media (2004)

“The Example” Public Library of Charlotte & Mecklenburg County Helene Blowers

Learning Things over couple of months Incentives for staff Creative Commons License Self-paced or guided Exploration of web 2.0 basics The model for bringing everything under one umbrella

Learning 2.0 Blogging Photos RSS Tagging Wikis Online applications Podcasts Many other tools

Blogger Template driven Privacy can be set to “only people I choose” or “only blog authors” Multiple authors Can be deleted or “hidden” from eyes Various levels of commenting available

Blogger is Free

Do you recognize RSS?

Reading RSS

RSS Benefits Updates without visiting site Quick Summaries Less in box Many types of media can be included Easy to share (web address or OPML)

Publish RSS Elsewhere

RSS in Databases & Publisher Websites Create a RSS alert directly from a result lists, a search history, or a publication’s table of contents.

Wiki – Features Collaborative writing environment in the form of a web page. Article Editing mode Discussion/Talk History/Archive Search Index/Categories

Wiki: Popular Uses FAQs History of Subject guides Community portal Training manuals and documentation Group collaboration Traditional website alternative

PBwiki

Visual Screencasts Movies Flash

Podcasts

Ask-a-Librarian Services

Trillian, Meebo, etc.

Second Life

SL Conferences

Meetings in SL

Head of Reference & Engineering Librarian Case Western Reserve University Kelvin Smith Library or (216) Brian C. Gray