Homebound Delivery Service Town of Clarence Public Library, Branch of the Buffalo and Erie County Public Library System
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Community Need ▪There is a population of homebound individuals in our community ▪These customers cannot physically visit the library ▪The library has no ability to reach this population in their home
Homebound Delivery Service ▪Customers tell us what they want ▪We find their items ▪Prepare their items for delivery ▪Mail or deliver their items ▪Materials are returned by mail or by delivery service
SWOT Analysis ▪Weakness: No existing outreach services ▪Strength: We have a better budget than most ▪Opportunity: Accessible population, small town ▪Threat: Lack of town data, biting off more than we can chew
Target Population, Enrollment ▪Clarence has a large senior population ▪We suspect some are homebound ▪Estimates range from individuals ▪Inclusive: not limited to seniors ▪Easy enrollment ▪We reserve the right to official documentation
Partnerships ▪Local transportation services ▪Meals on Wheels ▪Postal service ▪Library staff ▪Volunteers
Marketing and Promotion ▪Local paper ▪Flyers ▪Posters ▪Consulting relevant institutions ▪Ongoing outreach efforts
Implementation ▪Depends on the data ▪Identify population ▪Scale accordingly
Evaluation ▪Enrollment numbers ▪Surveys ▪Metric analysis ▪Effectiveness ▪Cost effectiveness
Timeline and Budget ▪Approximately three month setup ▪Budget scenarios vary by homebound population ▪Three possible scenarios ▪See me for specifics 1) Low population budget (library delivery) $600 implementation $300/month ongoing 2) High population budget (library delivery) $3700 implementation $2,500/month ongoing 3) High population budget (combination delivery) $3200 implementation $2,000/month ongoing
Summary ▪Proposals are based on population estimates ▪More data is forthcoming ▪On our way to better serving our community ▪Lines of communication are open and active during this process