Vice-President Global Workforce Solutions

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Presentation transcript:

Vice-President Global Workforce Solutions Linda Moore Vice-President Global Workforce Solutions

About Celestica Our GlobalView experience

Agenda Who is Celestica Our approach – GlobalView decision Approach to implementation Results What’s next

About Celestica A global leader in the electronics manufacturing services industry Originally the manufacturing part of IBM Incorporated in 1996 and grew through acquisitions (from two sites to a multinational organization with over 20 sites) Serving close to 100 customers in the Enterprise Computing, Communications, Consumer, Healthcare, Industrial, Aerospace and Defense and GreenTech industries Operating over 20 sites in our global network Employing over 30,000 people worldwide US6.1 billion in revenue in 2009

End-to-end lifecycle solutions Development Delivery Support Design & Engineering New Product Introduction Supply Chain Design Commodity Management Manufacturing & Systems Integration Vendor Management Warehousing & Inventory Management Global Logistics Fulfillment After-market services Returns Repair Recovery & Recycling We concentrate on the full lifecycle of our customers’ products. From the Development of the product to Delivery to their customers and finally providing Support once the product is in their customer’s hands. (Part 2 – starts populating under each one) We deliver an integrated end-to-end supply chain offering – from the initial concept phase – providing design and engineering expertise, new product introduction, supply chain design, commodity management and manufacturing and systems integration….. (Part 3) To delivering the product - providing services like warehousing and inventory management, global logistics and fulfillment..… Part 4 And finally, helping our customers extend the value of their product through our aftermarket repair and returns and recycling services. Further, as our customers’ partner throughout the life of their products– we leverage our learning, and create an even better solution for the next generation launch - due to our strong foundation of engineering and technology.

Partners with the best-known firms in the world! Today we’re partnering with some of the best known firms in the world from a cross-section of industries – Communications, Enterprise Computing, Consumer, Aerospace and Defense, Medical and Solar – together we’re changing the game in our industry.

Our Global Network Kawasaki, Japan Monterrey, Mexico Shatin, Hong Kong Laem Chabang, Thailand Dongguan, China San Jose, CA Kulim, Malaysia Dallas, TX Toronto, ON Austin, TX Suzhou, China Kladno, Czech Republic Johor Bahru, Malaysia Shanghai, China Singapore Miyagi, Japan Valencia, Spain Galway, Ireland Reynosa, Mexico Oradea, Romania Ontario, CA Ottawa, ON Song Shan Lake, China Manchester, NH Gourock, Scotland Frankenburg, Austria Madison, WI Taipei, Taiwan

Our employee demographics Interested in Mexico, China

Speed Flexibility Connectivity Transparency Leadership expectations of Human Resources in contributing to Celestica’s business objectives Speed Flexibility Connectivity Transparency Our ability to manage information across our network is critical to our customers’ success. We continue to make strategic investments in information technology, architecture and software to allow us to do things faster and more cost effectively, creating better connectivity and transparency for our customers and suppliers. Rewrite these speaker notes to be applicable to HR information committed to continuously improving our speed, flexibility and responsiveness to meet rapidly changing market and customer requirements. By: Providing HR analytics to our business partners which will enable them to make faster and smarter decisions regarding the future. Using common metric formulas and enabling quality controls and data validation processes on a regular basis.

Our Approach / Timeline Request for Information Request for Proposal Final Due Diligence & Contract October 2004 March 2005 December 2005 March 2006 Develop initial scope Ten suppliers identified Evaluate responses Down select to four Suppliers Finalize scope Issue RFP Collect internal data for business case Evaluate responses Down select to two Suppliers References Contract negotiations Finalize business case Executive approvals Execute contract You will survive!

Implementation Objectives Deploy a common/global HR platform, payroll functionality, self-service tools and integrated reporting across 18 countries within 36 months Drive improvements in: Internal / External audit compliance Quality of HR/Payroll data Information to support informed business decision-making Scalability / variability HR’s productivity Reduce HR and IT’s operating cost for HR related systems Reduction in IT user licenses resulting in significant, ongoing cost savings

Project Timeline - Go Live by Quarter 2006 2007 2008 2009 2010 Q2 Q3 Q4 Q1 Americas Canada (OM, PA, PY, Time, SS) Mexico (OM, PA, PY, SS) United States (OM, PA, PY + 7 ADP Interfaces) Europe Czech Republic (OM, PA, PY) Romania (OM, PA, PY) Spain (OM, PA, PY) Streamline / Rapid (Ireland, UK, Scotland, Austria, Germany, Switzerland, Denmark, Sweden, Italy)

Project Timeline - Go Live by Quarter 2006 2007 2008 2009 2010 Q2 Q3 Q4 Q1 Asia Malaysia (OM, PA, PY) Thailand (OM, PA, PY) Singapore (OM, PA, PY) Northern China (OM, PA, PY, SS*) Southern China (OM, PA, PY) Hong Kong (OM, PA, PY, SS*) Philippines (OM, PA, PY) Japan (OM, PA, PY, SS*) *Partial EE Deployment

Lessons Learned Business Case Plan for additional resources during implementation No two country implementations are the same; account for complexities Plan for change requests Implementation Global blueprinting MUST be the first step Global ownership of system is required Resource(s) with SAP HR knowledge Challenge system limitations Training at various stages of implementation Monitor “Live” locations during “Go Live” of new sites Governance structure required to monitor activities Change management regardless of varying impact at local levels. Critical to implementation is: Have someone who knows SAP knowledge on your team who can act as the ‘go between’ – translating complex technical design points into a language that is easily understood by the business in order to gain buy in. 2) The focus on a global blueprint enables you to concentrate on the more complex modules such as time and payroll. OM and PA should be a non-event for your organization if this is in place.

Results Achieved Not Achieved Unanticipated Improved compliance One version of the truth 99% HR data accuracy Implementation cost below plan Variable cost model Common feeds from GlobalView to data warehouse Ability to integrate acquisitions within 30 days Not Achieved Initial deployment timeline Self service deployment Robust reporting capabilities to support business decision-making Ability to automate mass transactional activities (ie hires, terminations) Unanticipated Streamline offering/GlobalView Select Benefits realized from unique employee numbers Regionalization of HR & Payroll Services Productivity improvements for Finance Single unique employee identifier allowed closure of audit finding regarding potential duplicate employees in system allowing duplicate payroll payouts. Asia integration of time clocking systems with payroll; eliminates human error in data entry, compliance risk, and transfer of time Framework to develop HR analytics since data is on a standard platform. Reduction in IT user licenses resulting in significant, ongoing cost savings

Results were possible because of …. Teamwork We act as one global team with one vision, delivering on our promise Trust and commitment We deliver on our promises with integrity, respect and quality Creativity We strive for innovation and pursue the best possible solution without compromising our business objectives Courage We act courageously in the pursuit of the best possible solution to support our business We base our business on a strong set of corporate values because we believe that how we behave as an organization is a critical part of who we are as a company. This is one of the biggest reasons why our customers choose to work with Celestica. Teamwork. Trust and Commitment. Creativity and Courage.  Teamwork – we look at our colleagues at ADP as an extension of our own team. Working together, we have accomplished so much and have delivered on our promise to the our customers and, I believe, have helped ADP be in a better position to deliver to their other customers. EXAMPLES – GLEMP, Authorizations, Streamline, GlobalView Select, customized interfaces to support our internal downstream applications/processes (i.e. network user id’s, ESS ID generation, HR analytics), production support model It hasn’t always been easy, or smooth sailing by any stretch of the imagination, but because we have established a trusting partnership built on mutual commitment to quality. We have develop a great deal of understanding and respect for each other’s business needs! Creativity Courage, having the ability to NOT accept “no” as the answer or “you will need to modify your processes to create a manual workout”.

What’s next…. Implemented Business Objects reporting tool including manager dash board functionality Data privacy / security Evaluate Talent, Succession, Performance, Recruitment and Learning Management System(s) functionality Improve HR productivity through: enhanced self-service functionality for HR type transactions integration of Streamline with GlobalView further regionalization/consolidation of transactional activities Integration with internal SAP FI module BO – we can’t wait for ADP to solve all our problems

Solid Partners Flexible Solutions Thank You