February 23, 2012 CareOne Laurie R. Powsner, MSW, LCSW Funeral Consumers Alliance Plan Ahead & Rest in Peace
Advance Directive/Living Will Durable power of attorney for healthcare Power of attorney for finances Durable or springing Will Designated agent for body disposition Funeral planning Put your House in Order
Disposition Options Burial –Embalming –Viewing –Casket –Cemetery plot –Marker Cremation –Urn –Bury, scatter, jewelry, fireworks, etc. Whole Body Donation to Medical School –Pre-arrange and have a back-up plan Organ and Tissue Donation
Funeral and Memorial Wishes If you don’t care, say so Who do you want involved in the planning? –Clergy –Family –Friends –Funeral Director Service –Funeral –Graveside –Memorial –Music, readings, participants etc. –Memorial contributions
Do funeral prices scare you to death?
What’s the Problem? Most people: –know little about death, dying & funerals –have little idea about the costs involved –don’t know their rights (FTC Funeral Rule) No other business handles a customer base so uninformed and emotionally fragile Grieving people are not in the best state of mind to make a major purchase
Is it a “helping profession”? “Funeral directors are caregivers….listeners, advisors and supporters. They have experience assisting the bereaved in coping with death. Funeral directors are trained to answer questions about grief, recognize when a person is having difficulty coping, and recommend sources of professional help.” They may be nice, but they are business people but they are business people Funeral Directors
“ What will it take to put one of you two into a brand-new Eterna-5000 today? ”
Funeral Directing is a Business Funeral homes in US: ~21,528 Employees: ~103,258 Annual revenues: ~$13 billion In most states, there are more funeral homes than the death rate can support Sources:U.S. Census of Service Industries National Funeral Directors Assoc IBISWorld
State Existing Needed Iowa Nebraska North Dakota Pennsylvania1, New Jersey Source: National Center for Health Statistics
Why are so many funeral homes still in business? What is full time work for a funeral director? How did this happen?
Some Costs Funeral Service $7,323 plus Plot$300 – $20,000+ $1,300 (average) plus Vault $200 – $15,000+ $1,128 (average) plus Opening & closing $350 – $1,500 plus Headstone/Marker$300 - $$$$$ SubtotalOver $10,000
There are over 21 other charges, some of which cannot be predicted, including: Autopsy Extra embalming procedures Refrigeration Forwarding and receiving of remains Obituaries Flowers Clergy honoraria Tent and chairs at cemetery Certified copies of the death certificate Music, musicians, reception, video, dove release, etc. Crematory fee
Average funeral director charge for cremation $2,575 What the crematory charges the funeral director Ewing Crematory $350 East Brunswick Crematory $175
Did you know? Embalming is never routinely required by state law Embalming doesn’t preserve the body indefinitely You can have a viewing at home No law requires a casket or a vault for burial No casket/vault will preserve a human body indefinitely Funeral homes charge a non-declinable fee
Know the FTC’s Funeral Rule Prices over the phone A printed, itemized GPL No handling fee Not be present when the casket is delivered Buy a la carte A written price list before you view the caskets A written outer burial container price list A written statement before you pay Use an “alternative container” for cremation
Advance Planning “Maybe I should have gone with cremation.”
Don’t –Unless it’s to spend down for Medicaid Instead –Savings –POD account –Life Insurance Pre-Paying for Funerals
What if the merchandise no longer exists? What if the funeral home was sold? Sometimes prices go down There are many items that can't be prepaid Why not? If you must Is your funeral contract "irrevocable"? Is 100% of prepaid money placed in trust? Is it refundable if you change your mind? Is the contract transferable if you move?
Do it Yourself