CASE STUDY Growing capacity through insight. Assessing current employees to understand their abilities. The business Challenge The client needed to select candidates to enrol in the annual management training program When making a choice of whom to send for the training opportunity, it was important to choose the most likely candidates to successfully complete the training program. A lot of time, money and effort is put into the training initiative and therefore the client would want to predict with accuracy which candidates would be the best choice. With psychometric assessments we offered a solution to predict and provide insight into the candidates current and potential abilities. A strong and capable management team is key to a successful business. Top quality management training can help develop this. ABOUT THE CLIENT A World class fast food organisation present in more than 15 countries in the world. Inspired by their adventurous spirit and their values of pride, passion, courage, integrity and family, their employees are like a big, extended family. INDUSTRY Fast Food BUSINESS CHALLENGE The client required a way of predicting with as much accuracy as possible which of their current employees has the motivation, talent, ability and learning potential to form part of their annual management training program. EOH SOLUTION Understanding what the program entails Identify Competencies Management feedback & report Individual feedback & report BUSINESS IMPACT Shorter process for selection Engaged employees Higher financial returns Greater success rate in the MTP Potential cost saving

The Solution By predicting candidates’ potential, it improves the chances of them successfully completing the management training program.  Understanding what the Management Training program entails.  Identifying the competencies that would be important to succeed in the Management Training program.  Assessing the candidates for their Learning Potential, English Literacy, Personality and Ability.  Providing the client with a management report consisting of a summary of the candidates details; highlighting the candidates that would most likely succeed as well as their developmental areas.  Providing feedback to decision makers by discussing the management report.  Preparing individual reports, adding value to improve their developmental areas.  Providing Individual feedback to further enhance the candidate experience and individual report. The achieved Benefits Predicting certain outcomes by use of psychometric assessments could ultimately improve the clients’ bottom line and save overall costs.  EOH assisted the client in ensuring that the selection process from assessing to selection of candidates was quick and efficient.  Providing them with a training opportunity and choosing the candidates that would most likely succeed keeps them engaged and motivated.  Potential reduction in turnover as a result of using psychometric assessments.  Providing a benchmark and database for new candidates to be evaluated against the high performing individuals with people analytics.  Potential 5% - 6% higher financial returns by using mature analytics from assessment. About Human Capital Solutions Our Human Capital business unit is one of the largest Human Resources, consulting, remuneration and psychology consultancies in South Africa. The unique consultancy mix available in EOH affords us a wealth of remuneration, tax, payroll, general Human Resources and industrial psychology expertise in one service provider. Right from the word go EOH Human Capital Solution (HCS) set out to research and understand the true nature of high performing organisations and we have developed our services to help our clients to become just that.