Effective Mentoring – Building Tomorrow’s Leaders John Stott– stottHR/TalentC® and Doug Lawrence TalentC® -People Services Inc. CAHRMA Annual Conference 2016

Introductions Doug is:  Founder of TalentC  Author of “The Gift of Mentoring”  Creator of the International Certification for Mentoring  TalentC is ranked in Top 10% in the Top Leader category by 2016 Leadership Excellence Awards Nashville Tn. John is:  stottHR HR Consultant  Regional Director – Western Canada for TalentC  Recently retired SR Human Resources Leader  Former Director of Human Resources Aboriginal Peoples Television / The North West Company/ Maple Leaf Foods CAHRMA Conference Presentation

Mentorship in Indigenous cultures  Mentoring has been used by people for 1000’s of years as a way of personal development.  Mentoring has played a significant role in most indigenous cultures around the world  Rich history of mentoring in Aboriginal cultures throughout turtle island  Informally used in many of our home communities and organizations CAHRMA Conference Presentation

Community and Organization Challenges  Talent Shortages  Aging Workforce  Lack of Succession Planning  Lack of Succession Development  Lack of leadership talent  Mobile Workforce  Disengaged Employees  Culture and Heritage

The Value of Mentorship  Mentor  Mentee/Protégé/Apprentice  Organization  Band  Community CAHRMA Conference Presentation

Value of Mentorship - Mentor  Social and professional development of mentee  Self-reflection  Passion and energy  Fresh perspective  Influence and share your key learnings with others  Promote your organization  Two-way learning CAHRMA Conference Presentation

Value of Mentorship - Mentee  Learn from mentor with similar background  Explore career paths, goals and advancement strategies  Begin personal development in areas of social, personal and professional skills  Insight into strategy development and meeting difficult challenges  Meet professional role models through networking events CAHRMA Conference Presentation

The Value to Your Organization CAHRMA Conference Presentation What would the value to your community or organization be?

The Value to Your Organization  Commitment to make the organization a better place to work – contribute to a mentoring culture  Promote organization in the attraction, engagement and retention of staff  Succession development/Succession Planning  Develop potential and high performers for future leadership roles  Disengaged employees CAHRMA Conference Presentation

Effective Mentoring CAHRMA Conference Presentation

Role of Mentor Question #1 What do you see is the role of a Mentor? CAHRMA Conference Presentation

Role of a Mentor  Role model  Guidance and encouragement  Develop a romantic relationship with your mentee  Create a comfortable learning environment  Share all information about your mentee with their supervisor  Effective communicator and relationship builder CAHRMA Conference Presentation

Role of a Mentor  Role model  Guidance and encouragement  Develop a romantic relationship with your mentee  Create a comfortable learning environment  Share all information about your mentee with their supervisor  Effective communicator and relationship builder CAHRMA Conference Presentation

Mentorship – Role and Definition  A Mentor is a person who through a trusted relationship helps guide, support and counsel a person through the world of work with a focus on personal and professional growth and the facilitation of critical thinking skills  A Mentor is focused on trusted relationships and helping people prepare for current and future challenges CAHRMA Conference Presentation

A Mentor! “A Mentor is not someone who walks ahead of you to show you how they did it.” “A Mentor walks alongside you to show you what you can do.” (Anonymous) CAHRMA Conference Presentation

What a Mentor is Not Question #2 What are some of the things that a mentor is “not”? CAHRMA Conference Presentation

What a Mentor is Not  A mentor is not a coach  A mentor is not a doctor, counsellor or psychologist  A mentor is not a person that “tells”  A mentor is not in a direct reporting relationship CAHRMA Conference Presentation

Mentoring vs Coaching Mentoring Ongoing relationship that can last for a long period of time Can be more informal and meetings can take place as and when the mentee needs some advice, guidance or support More long-term and takes a broader view of the person Mentor is usually more experienced and qualified than the ‘mentee’. Often a senior person in the organisation who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities Focus is on career and personal development Agenda is set by the mentee, with the mentor providing support and guidance to prepare them for future roles Mentoring resolves more around developing the mentee professional Coaching Relationship generally has a set duration Generally more structured in nature and meetings are scheduled on a regular basis Short-term (sometimes time-bounded) and focused on specific development areas/issues Coaching is generally not performed on the basis that the coach needs to have direct experience of their client’s formal occupational role, unless the coaching is specific and skills-focused Focus is generally on development/issues at work The agenda is focused on achieving specific, immediate goals Coaching revolves more around specific development areas/issues CAHRMA Conference Presentation

Effective Mentoring Skills What are some of the skills that you might look for in an effective mentor? CAHRMA Conference Presentation

Effective Mentor - Skills  Passionate  Genuine  Humble  Caring  Great Communicator  Great Listener  Socratic Method CAHRMA Conference Presentation

Effective Mentor Question #3 What are the two primary skills of an Effective Mentor? CAHRMA Conference Presentation

Effective Mentor What are the two primary skills of an Effective Mentor?  Honest  Effective Communicator  Punctual  Relationship Builder  Friendly  Problem Solver CAHRMA Conference Presentation

Effective Mentor What are the two primary skills of an Effective Mentor?  Honest  Effective Communicator  Punctual  Relationship Builder  Friendly  Problem Solver CAHRMA Conference Presentation

Effective Mentor  Trusted Relationship  Most important  How do we do this?  Transferable Skill  Effective Communication  Active listening  Body language  Visualization CAHRMA Conference Presentation

Effective Mentoring Personal and Professional Growth  Personal Growth  Professional Growth  Mind, Body and Spirit  Family, community, work place CAHRMA Conference Presentation

Relationship Builder 3 Phases:  Trusting Phase – Foundation  Learning and Development Phase – useable structure  Maintenance Phase – ongoing maintenance CAHRMA Conference Presentation

Socratic Method  Socrates – classical Greek philosopher  Unique style  Great leadership style  Asking questions versus “telling”  Problem is broken down into a series of questions guiding the seeker to the answer CAHRMA Conference Presentation

Socratic Method Question #4 Which of the following is a good example of the Socratic Method? CAHRMA Conference Presentation

Socratic Method Which of the following is a good example of the Socratic Method?  I don’t have time to discuss this with you and you should know what to do anyhow so just do it.  You seem to be struggling with this challenge, is there a different way that we could approach this?  I am hearing something in your voice that tells me that you don’t believe in yourself as much as I believe in you. Can you help me understanding why that is?  If I were you, I would tell your boss that he is wrong. That is what I did when I was younger.  What would happen if we were to do XXXXXX? CAHRMA Conference Presentation

Socratic Method Which of the following is a good example of the Socratic Method?  I don’t have time to discuss this with you and you should know what to do anyhow so just do it.  You seem to be struggling with this challenge, is there a different way that we could approach this?  I am hearing something in your voice that tells me that you don’t believe in yourself as much as I believe in you. Can you help me understanding why that is?  If I were you, I would tell your boss that he is wrong. That is what I did when I was younger.  What would happen if we were to do XXXXXX? CAHRMA Conference Presentation

Story Telling  Elders  Importance of “storytelling” in mentoring  Family, community and work place CAHRMA Conference Presentation

Leadership and Mentoring  A great leader is a great mentor  A great mentor is a great leader  Servant leadership  Servant mentorship  Personal benefit  Benefit to family, community and work place CAHRMA Conference Presentation

Mentoring Ethics Question #5 As an effective mentor what would be some of the ethical best practices that you would want to have in place? CAHRMA Conference Presentation

Mentoring Ethics As an effective mentor what would be some of the top ethical best practices that you would want to have in place?  Trusted Relationship  Willing to share with anyone the conversations you have with your mentee  Safe Environment  Available when it suits you  Disclosure  No perceived value from the session CAHRMA Conference Presentation

Mentoring Ethics As an effective mentor what would be some of the top ethical best practices that you would want to have in place?  Trusted Relationship  Willing to share with anyone the conversations you have with your mentee  Safe Environment  Available when it suits you  Disclosure  No perceived value from the session CAHRMA Conference Presentation

Mentoring and Leadership CAHRMA Conference Presentation

Mentorship Programs  A structured formal program where mentors and mentees are matched.  May have start and end dates. CAHRMA Conference Presentation

Mentorship Culture  A combination of formal and informal mentoring with no end date in mind.  Mentoring becomes a way of life in the organization resulting in a learning and development environment where effective communication and trusted relationships are the corner stone of success. CAHRMA Conference Presentation

Questions CAHRMA Conference Presentation