Heading Subheading Technology Circles of Excellence Delivering better outcomes

Heading TCoE: Members NameOrganisationPosition George LymbersBaptist Care NSW/ActCIO Simon HartfieldCarinity QldCIO Rick SaulCarinity QldICT Services Manager Mathew WilsonBaptist Care SAInformation Systems Manager David BricklerBaptcare Vic/TasIT Manager Peter OpieBaptcare Vic/TasSenior IT Strategist and Program Manager Matthew WheatleyBaptist Care WAManager IT&C

Heading KRA #3: Leveraging member capabilities We must materialise the collective capabilities of member organisations to leverage learnings and experience so that we can deliver more value across the enterprise. 1.To develop agreed core standards to facilitate collaborative IT procurement initiatives. 2.To disseminate information relating to technology advances relevant to service delivery. 3.To identify and commission technology research and development which supports and furthers the growth and improvement of member organisations’ service delivery. 4.To contribute to the overall sustainability of BCA and its members. TCoE: Objectives

Heading Business imperatives within aged care mean: –IT needs to find ways to deliver more value to the business TCoE: Technology as an enabler

Heading Reduce Variable Costs: Review existing spending to eliminate waste Review existing requirements to develop standards Joint purchasing initiatives Move to align enterprise architectures particularly at the application and infrastructure layers Reduce Fixed Costs Share infrastructure e.g. Data Centres, DR capability A tool that allowed the States to naturally collaborate, share learnings and leverage benefits leading to: –An ability to leverage technology to reduce costs and deliver better outcomes in critical areas such as: Mobility solutions Cloud services Procurement Essential systems (Eg. Nurse call) –A way to benefit from individual experiences. –A way to avoid repeating mistakes that could result in higher costs. The ability to prioritise areas that represented risk to the business, such as licensing TCoE: Cost reduction & collaboration strategies

Heading Align IT strategies: Review existing requirements and processes and look for opportunities to develop best practice. Identify common requirements and look for opportunities to duplicate successes. Use savings from cost reduction strategies to fund innovation and deliver additional value; align enterprise architectures, applications and projects over time where it makes sense. Share learnings/leverage experience TCoE: Innovation strategies

Heading What is a Microsoft EA? –3 year contract to purchase licenses from Microsoft at a discounted price based on volume/type. –Help to mitigate risk of non-compliance. –Offers a number of benefits for the business. Non-Compliance risk? (Installed software without a corresponding license) –Represents a financial risk. –Risk to reputation BCA Objectives –Eliminate non-compliance –Reduce licensing footprint –Adopt a least cost purchasing model –Leverage group benefits BCAconnect Microsoft EA

Heading BCAconnect.com.au: Group buying portal Reduce Costs Increase Innovations

Heading BCAconnect.com.au: Financial results Jan 2014Feb 2014Mar 2014Apr 2014May 2014Jun 2014SpendSavings NSW & ACT$31,884$54,677$66,767$83,075$138,607$0$375,010$68, % SA$8,383$0$3,650$947$0 $12,980$2, % QLD$8,720$0 $18,982$3,243$0$30,945$5, % WA$11,055$3,766$0$1,052$0 $15,873$2, % Vic & Tas$0$13,015$1,052$40,456$23,614$0$78,137$12, % Total$60,042$71,458$71,469$144,512$165,464$0$512,945$91, %

Heading Conceivable that in the future $1M actual savings across all groups can be obtained, and at least that much through innovation and improvements in service delivery. Missed opportunity to share experience = mistakes that increase costs will be repeated. Market perception is key, eliminate sacred cows. Who is the engine? Who is the “connective tissue”? BCAconnect: A remarkable opportunity