Pertemuan 07 Modeling Business Processes Matakuliah: M0034 /Informasi dan Proses Bisnis Tahun: 2005 Versi: 01/05

Learning Outcomes Pada akhir pertemuan ini, diharapkan mahasiswa akan mampu : Menghubungkan proses proses dalam bisnis Menjelaskan model real dari proses bisnis

Outline Materi Analisis Proses Bisnis

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 The McGraw-Hill Companies, Inc., 2000 Irwin/McGraw-Hill Changing the Design Focus is built on three underlying premises : Information technology enables the design and implementation of semantically modeled systems - systems that more closely resemble reality. Today's users expect a more complete and accurate representation of reality from which to draw information. We are no longer constrained by the human inability to record, maintain, and report large volumes of details about business events.

 The McGraw-Hill Companies, Inc., 2000 Irwin/McGraw-Hill Business event analysis involves thinking about : What happened? When? What resources were involved and how much? Where did it occur? Who was involved and what roles did they play? What are the risks involved and how can we control these risks? Why?

 The McGraw-Hill Companies, Inc., 2000 Irwin/McGraw-Hill We are able to satisfy multiple views by the data we collect : What happened? When? What resources were involved and how much? Where did it occur? Who was involved and what roles did they play? We also identify the risks involved and devise a plan for controlling risks as events occur.

 The McGraw-Hill Companies, Inc., 2000 Irwin/McGraw-Hill A Model of Business Events What happened? When did it happen? Who was involved? What resources were involved? Where did it occur? Event Stewardship Resource External Participant Location

 The McGraw-Hill Companies, Inc., 2000 Irwin/McGraw-Hill REAL Business Process Models: A Basis for Defining the Data Repository Customer Places Order Ship Merchandise Receive Payment Salesperson Merchandise Shipping Clerk Carrier Customer Payment Clerk Cash Package Catalog Center Distribution Center Customer Returns Merchandise Returns Clerk

 The McGraw-Hill Companies, Inc., 2000 Irwin/McGraw-Hill CATALOG-CENTER(Center#, Name, Address, Telephone,... MERCHANDISE(Item#, Item-Description, Color, Size,.., Current- Cost, Current-Price, QOH... CUSTOMER-PLACES-ORDER(Order#, Time, [Center#], [SP#], [Customer#], [Shipment#], Ship-to-Instructions, Confirmation#, Tax,... SALESPERSON(Salesperson-ID, Name, Address,... Commission- Rate, Marital-Status,... CUSTOMER(Customer#, Name, Address, Phone,... SHIP-MERCHANDISE(Shipment#, Time, [Customer#], [Packer#], [Carrier#], [Ship-Clerk#], [Dist-Ctr#], [Pmt-Receipt#], CARRIER(Carrier#, Name, Address, Rate, Performance-Score,... SHIPPING-CLERK(Ship-Clerk#,... DISTRIBUTION-CENTER(Dist-Ctr#, Name, Address,... An Event-Driven Data Repository

 The McGraw-Hill Companies, Inc., 2000 Irwin/McGraw-Hill PACKAGE(Package#, Weight, [Shipment#], Shipping-Cost CASH(Acct#, Description, Balance,... RECEIVE-PAYMENT(Pmt-Receipt#, Time, [Customer#], [Cust- Pmt-Clrk#], [Acct#], Amt,... CUSTOMER-PAYMENT-CLERK(Cust-Pmt-Cler#,... RETURN-MERCHANDISE(Return#, [Customer#], [Returns- Clrk#], [Center#], Time,... MERCHANDISE-ORDER([Item#],[Order#], Qty-Ordered, Order-Price, Order-Cost,... MERCHANDISE-SHIP([Item#], [Shipment#], Qty-Shipped,... MERCHANDISE-RETURN([Item#], [Return#], Qty-Returned,... An Event-Driven Data Repository

 The McGraw-Hill Companies, Inc., 2000 Irwin/McGraw-Hill We Can Apply This Same Approach to Any Other Business Processes Buy a machine Sell a service Build a car Hire an employee Teach a class Make steel Buy merchandise...

 The McGraw-Hill Companies, Inc., 2000 Irwin/McGraw-Hill IT: The Enabler Posting Machines Check Writers General Ledger and Sub-Systems

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