IT Trends in Higher Education Mark Luker ACE Fellows June 5, 2005

Create a systematic network for data Dispel myths and reduce hype Create an awareness of variations Create a basis for outcome analyses Allow for informed comparisons Provide assistance in planning efforts Purposes of CDS NOT an assessment tool !

To help members plan To assist members in seeking info To provide a research basis To enhance a culture of evidence A Service – Not a Survey

Web-based data collection Re-issuance of data 51 questions, with 267 data elements Definitions in “fly-overs” Glossary Data integrity checks Restricted access to the data Rigorous “use agreement” Some Features of the Survey

Ability to identify specific participants Available only to those who participated Ability to create your own “peer groups” Filters for Carnegie, size, control, etc. Ability to sort data Graphics & statistics Trend data Ratio analyses Some Features of the Service

Sample View of Summary

Sample Trend Analysis

835 institutions in 2003 An increase of 33% over % Public / 43% Private Carnegie Classes Who participated? DR 163 MA 228 BA 170 AA 145 Other 45 International 79 Nearly 60% of the EDUCAUSE membership

Participation was reflective of the EDUCAUSE membership The value is in the breadth of participation Support from the vendor community Complementary with other efforts Some Observations

1.IT Organization, Staffing & Planning 2.IT Financing & Management 3.Faculty & Student Computing 4.Networking & Security 5.Information Systems Five Areas of Focus a flavor of the data...

Central IT usually includes: –Academic computing, enterprise info systems, desktop computing, identity management, learning technology, IT policy, IT security, multimedia, networks, student computing, R&D, telephone, web, … Sometimes includes: –Computer store, distance education, library, mailroom, printer/copiers, research computing Often shared with multiple providers The Scope of Central IT

FTE staff: –Min 1, max 652 –Mean 61, median 30 Budget: –Min $75,000, max $107,000,000 –Mean $7,900,000, median $3,400,000 Computers –Min 75, max 65,000 The Size of Central IT

Percent of Top IT Administrators Who Are Members of the President’s Cabinet ALL DR Yes 44.7% MA O ther AA BA 56.9% 34.7% 39.1% 48.5% 44.0% Analysis of titles 294 unique titles out of 822 CIO in the title of 29.2%

Students Who Own Computers ALL DR Private MA AA BA 43% 80% 75% 90% 78% 30% 67% 64% 71% 54% Public ALL DR Mean MA AA BA 30% 78% 69% 77% 64%

Centralized vs. Decentralized Percentage of Central IT Personnel expenditures As a Percentage of Total Campus IT Personnel Expenses ALL DR Mean MA AA BA 91% 94% 87% 65% 85% 98% 94% 91% 65% 90% Median

More top level IT administrators have the term CIO embedded in their title There has been an increase in the percentage of top IT administrators reporting to the president, with the biggest increase in AA schools from about 34% to 43% over the last year. The % of top-level IT persons sitting on the president’s cabinet overall has remained constant over the last year at 44%, but a notably higher percentage (57%) of AA schools reported this. Key Findings and Trends

 More institutions reported computer replacement plans than last year, but with longer cycles.  70% of the responding institutions reported having a plan and living up to the plan, an increase from last year.  There was an increase in the % that reported using external suppliers to run one or more of the various IT functions or services, from about 40% to 45%. Key Findings and Trends

Providing access to all students increased 3% Classrooms with wireless connectivity increased 2% Classrooms with projection capability increased 5% Classrooms with computers in them increased by 4% The average percentage of students owning their own computers increased from 51% to nearly 64%. The percentage of campuses that used a course management system for most or all of their classes increased significantly to 20% Key Findings and Trends

There was a 10-13% increase in schools reporting tracking bandwidth utilization and bandwidth shaping by campus location, by direction, and by type of traffic. The most common security practice is the expeditious patching / updating of critical systems, with 96% of all campuses reporting this practice (up from 82% last year). Firewall usage and the extent of firewall deployment are up 16%. Key Findings and Trends

More campuses this year included an auditor, member of the president’s cabinet, CFO, CAO, trustees, and state agency in developing policy for information security and privacy Reflects serious new risks! –Professional bad-guys everywhere –Unrelenting attacks –Regular mistakes Campus accountable for information losses! CMS and network now mission critical Trend in the Making

Higher Ed called a threat to national security –Our many computers and fast networks launch powerful Denial-of-Service attacks –We must fix the problem or … See EDUCAUSE/Internet2 Task Force on Computer and Network Security – External Drivers

Security solutions involve the “professionalization” of system and network administration (in addition to better awareness, better policy, etc.) But many campus IT staff may report to colleges, departments, labs, theaters, stores, etc., with: –little IT management or professional development –culture of decentralization –culture of turnover –culture of independence Yet institution is responsible for the results Compare with the adoption of physical security Hard Choices!

Voice and video services are moving to the network –Could dramatically improve our services at lower cost –Could streamline our operations –Campuses are going there now –Students and faculty can install and run these services Students and faculty increasingly rely on their own personal devices for communications and information –Enormous variety –Challenges traditional plans What are new roles of central IT? Future Trend?

Voice over Internet Protocol breaks federal policies and corporate business models –Congress must address the changes –Potentially grave consequences for higher education Higher Education Coalition: –ACE, AAU, AACC, AASCU, NAICU, NASULGC, UNCF, EDUCAUSE, Internet2, ACUTA, and NACUBO –Our voice in telecom reform Future impact on CDS? Part of a Larger Picture

For non-participants Aggregate Data Ratio Analyses Statistical analyses Over 100 tables A resource for all members Core Data Service Summary Report

Top-ten issues that are: –Critical for strategic success –Will increase in significance –Greatest demand on leader’s time –Most expensive in FTE and $ A Different Slice: Current Issues Committee

Funding Security and ID Mgmt ERP/Information Systems Strategic Planning Infrastructure Management Faculty development and support E-Learning Governance, Organization Enterprise Portals Web Systems and Services And the winners are:

To Find Out More