SME Promotions EMEA - Oct to Dec 2012 Last updated: 1 st October 2012

2 Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. Q1FY13 SME Promotions EMEA (Oct-Dec 2012) PromotionTargetOffer (Conditions Apply)Expires SMALL & MEDIUM BUSINESS SOLUTIONS Triple 7 Existing Option 11 + legacy Avaya SME Customers Improved 70% discount off LIST on IPO hardware, software, & sets (except low end IP/Digital endpoints, DECT and WiFi) upon migrating from an Option 11 or legacy Avaya system (BCM, Norstar, Integral, IP400, INDeX). 31 st Dec 2012 IP Office Drive Competitor base and/or Net New mid market business NEW 15% additional discount off IPO hardware, software, & sets (except low end IP/Digital endpoints, DECT and WiFi) for users when displacing competitive system (one competitor per country/geography) 18% additional discount off IPO hardware, software, & sets (except low end IP/Digital endpoints, DECT and WiFi) for 100+ construct sizes with Preferred Edition, UC Module or Server Edition 31 st March 2013 IP Office Data Bundle 2 New & Existing IP Office Customers TBA Significant discounts on select Avaya ERS 3500 and 4500 switches when purchased with an IP Office System. Can be combined with other IP Office promotions 30 th Sep ’12 Extension under review Financing Promotions SME Customers in select EU countries Extended Lifecycle 0% - Financial leasing on IP Office over 5 years Simply 30 - True 0% Finance over 2 ½ years with NO deposit 31 Dec 2012

3 Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. IP Office Drive EMEA – Applicable Discounts Europe/RussiaMiddle-East & Africa users (competitive displacement) 15% on IPO H/W, S/W & select phones 15% on IPO H/W, S/W 12% on select phones users (greenfield)Not Applicable (N/A) 100+ usersBasic/Essential: N/A Preferred/UC Module or Server Edition: 18% on IPO H/W, S/W & select phones Basic/Essential: N/A Preferred/UC Module or Server Edition: 18% on IPO H/W & S/W 12% on select phones Note: A registration website is under construction to register for this promo

4 Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. IP Office Drive EMEA – Competitive Displacements CompetitorApplicable Country/region Aastra DisplacementNordics, France, Switzerland, Germany. Panasonic DisplacementRussia/CIS, CEE (excluding Bulgaria and Greece), Emerging Markets (excl. Turkey), UK, Ireland. Siemens DisplacementBelgium & Luxembourg, Germany, Portugal, Greece. Alcatel-Lucent DisplacementItaly, Norway Karel displacementTurkey NEC displacementNorway Telekom Austria displacementAustria Note: A registration website is under construction to register for this promo