respect – open – accountable – working together – innovative - excellence

Kent and Medway Social Care and Partnership Trust: An Overview KMPT provides mental health services across Kent and Medway: Population served: 1.7m Area: 1,500 square miles Staffing: 3318 WTE Seconded staff from KCC: 228 Services provided from: 83 buildings within 47 sites

respect – open – accountable – working together – innovative - excellence KMPT: Commissioning Landscape West Kent CCG Dartford, Gravesham and Swanley CCG Medway CCG Swale CCG Ashford CCG Canterbury and Coastal CCG Thanet CCG South Kent Coast CCG West Kent North Kent East Kent £30m £40m £60m NHS England £20m Other £23m Around 160,000 people in Kent and Medway at any one time are affected by common mental health problems such as anxiety, depression, phobias and obsessive compulsive disorder Around 12,000 people in Kent and Medway are estimated to have a severe or complex mental illness such as schizophrenia, bi polar disorder, personality disorder or an eating disorder.

respect – open – accountable – working together – innovative - excellence KMPT: Services Provided CategoryService Description Adults of working age who have mental health needs Inpatient Services Community Teams Inpatient Rehabilitation Psychological Services Liaison Psychiatry Older adults who have mental health needsInpatient Services Community Teams Adults who have mental health problems and learning disabilities Assessment and Intervention Services Community Teams Forensic Mental Health LD Inpatient Services Forensic ServicesMedium secure including specialist inpatient women's unit Custody liaison service

respect – open – accountable – working together – innovative - excellence KMPT: Services Provided CategoryService Description People with Drug and Alcohol problemsInpatient detoxification Alcohol Addiction Service Specialist ServicesEating Disorders Early Intervention in Psychosis Mother and Infant Mental Health Services Limbs Service Clinical Neuro psychology Mediation Service Chronic Fatigue Community Brain Injury Personality Disorder

respect – open – accountable – working together – innovative - excellence KMPT: Our Strategy on a Page Vision Clinical Strategy Aims To deliver quality through partnership. Creating a dynamic system of care, so people receive the right help, at the right time, in the right setting with the right outcome Service users and carers can expect openness, honesty, to be treated with dignity and respect, to be offered choices and feel in control of their own recovery journey and to be kept informed and involved What you can expect from us Partners can expect cooperation in improving services, consultation on changes, information on performance, responsiveness to feedback and business like approach Staff can expect respect, open and honest communication, a supportive working environment which helps them develop and a management structure which listens and responds to ideas and concerns Priority Areas Urgent and Emergency Care Liaison Psychiatry Crisis Resolution Home Treatment Mental Health TriageFrequent Attenders Personality Disorder Dementia Community Recovery/Primary Care Develop and deliver a range of service models to support timely care in the least restrictive setting ensuring urgent and acute needs can be met Ensure service users have clear, integrated pathways to recovery including supported transfer to/from primary care Work with CCGs to develop services enabling more service users with complex needs to be cared for within Kent Ensure high quality clinical environments and use of technology to support quality and clinical effectiveness Enablers Estates ICT Workforce Finance Partnerships Increase inpatient and PICU capacity 5 Research

respect – open – accountable – working together – innovative - excellence Single Point of Access will operate 24 hours a day, 7 days a week including Bank Holidays. You will be able to call our Single Point of Access number if you need mental health advice and support - one number will be dialled and then the right care can be accessed from specific departments within mental health services. For example, if you are having extremely troubled thoughts and are finding it difficult to cope, we would be able to talk about this more over the phone and then might agree that it would be helpful for a member of staff to meet with you. Whilst the outcome of the call will be dependent on the circumstances and individual need, the presence of this number will mean you get access to the right care quickly, and we hope that this may prevent the need for interventions that feel intrusive, such as ambulances and or the police. The Single Point of Access is open to everyone so you can call us on you will be asked a few questions by one of the team and if needed you can talk directly to a clinically trained professional who will, if necessary, manage your next steps within KMPT. We hope that the Single Point of Access will make it easier for you to contact KMPT and manage your care in a seamless way.

respect – open – accountable – working together – innovative - excellence Thank You