Beyond the Walls: Remote Tools and Applications to Extend Your Office A&O Mobile, Remote & Wireless Peer Group: Reuben Connolly, Allen & Overy LLP

Allen & Overy LLP Allen & Overy is an international legal practice with over 5,000 staff and 450 partners. We operate out of 31 major centres serving businesses, financial institutions and governments. We provide an integrated, consistent international service which contributes to our clients success. Our legal expertise and knowledge provide a tangible competitive edge for our clients, whatever their needs.

AIRTIME-Manager, Inc. AIRTIME’s applications fall into three product groups: –AIRTIME-A4PWireless Time Capture –AIRTIME-A4MailDocument Library Integration –AIRTIME-A4BizPersonal / Business Segregation AIRTIME-A4P (Airtime for Professionals) showed the greatest potential for financial payback at A&O Initial feedback from Litigation Partners in New York was very positive; a pilot was commissioned...

The User View The A4P interface is simple, composed of the following: Date, Time and Duration Client, Matter and Description e-Billing Task & Activity Codes Narrative Matter-memory links recent matters to individual contacts Aggregation build small time snippets into larger units Thresholds for auto-prompts avoid unnecessary interruption

A&O – The Pilot The aim of the pilot was to prove the business case –The pilot would have to be statistically significant –The pilot would have to be globally integrated –The pilot would have to be externally hosted We needed to know the solution would work globally –London50 lawyers –New York25 lawyers –Asia25 lawyers / five offices A4P was integrated into Carpe Diem and thus Elite

Observable Benefits Increase in revenue –Pilotees estimated that 15% of the time recorded in the mobile solution was “new” time that would have been lost. –This is not the right market to charge more for the same work, but clients appreciate accurate recording. Reduction in administration –The effort required for time capture, especially retrospectively, is quite a burden but much of this is now automated. Improvements to work-life balance –People can do their time recording on the way home.

Why AIRTIME-A4P? Simple but powerful point-solution –We looked at several competing products in this space –A4P does the job we want it to do very effectively The architectural fit of A4P with A&O was perfect –“AIRTIME and Thomson Elite to Offer Time Management Solution for Smartphones” – June 2008 –“Sage Selects AIRTIME to power Carpe Diem Mobile Time Capture” – December 2008 The ability to deliver a hosted pilot was pivotal

Project and Architecture A&O signed an agreement with AIRTIME-Manager –Global deployment of A4P to all 2,000+ lawyers globally –Project in full-swing, aiming to deliver by the end of 2009 –Key focus areas are training, support and user admin The architecture is simple, enabled by A4P’s design –Single global virtual server instance, running out of the UK –Integration with Carpe Diem via our Messaging Framework –Time closed in Carpe Diem transferred to 3E as normal Fair and equitable time thresholds for auto-prompts