INTERNATIONAL TRAVEL INTERNATIONAL SOS (ISOS) Renee Block, MEd, ARM Director of Risk Management

International SOS (ISOS) What risks are associated with international travel abroad? Weather related events Street crime, e.g. robbery Personal injury Medical emergencies Transportation related events Sexual Assault Alcohol Abuse Civil unrest and terrorism

International SOS (ISOS) Why manage the risk? It is better to be proactive rather than reactive when managing risks associated with international travel Protect travelers from injury or harm Maintain integrity of the program Prevent or reduce legal liability

International SOS (ISOS) What type of assistance does International SOS (ISOS) provide? Services Include: Medical Assistance Services: 24-hour access to ISOS worldwide alarm centers staffed with multilingual coordinators and 27 assistance centers Integrated network of 56 clinics and 850 medical sites around the world Emergency and routine medical advise from ISOS physicians Medical and dental referrals

International SOS (ISOS) Outpatient case management Repatriation coverage Medical evacuation coverage Arrange ground transportation and accommodation for accompanying family members Assistance with documentation for insurance claim forms

International SOS (ISOS) Travel Assistance Services: In-country ISOS resources (staff and facilities) Legal referrals Emergency message transmission Lost document advice and assistance Security Assistance Services: 24-hour access to SOS security specialists who provide up-to-date security and safety information Access to country specific security and medical alerts, country guides Access to security crisis center Coordination and transportation for security evacuations

International SOS (ISOS) How Do I Access the International SOS website? Under the Traveling Abroad-Intl. SOS tab Click the link: International Travel Registration Website

International SOS (ISOS)