Well-Being Works Program City of Calgary Emergency Medical Services in Partnership with Foothills Health Consultants

THE CITY OF CALGARY EMS Corporate Alignment Mission Proudly committed to empowering colleagues in achieving a higher level of health and wellbeing, through education, training, and understanding, by providing accessibility to recourses for a healthy work life balance.

THE CITY OF CALGARY Health, Safety & Wellness Policy Supporting Organizational & Employee Wellness The City of Calgary is committed to providing a healthy and safe work environment for employees. This commitment is aligned with The City’s Corporate Values, Vision and Mission statements. The Policy is to comply with applicable legislation or applicable industry standards.

THE CITY OF CALGARY Outcomes Improved employee access to wellness opportunities Awareness to Employee Health Benefits Strengthening the workplace : Staff Attraction & Retention Healthier work/life balance Allow our employees to retire healthier Improve over all Morale and well being

THE CITY OF CALGARY Business Impact: ”Lost Productivity” 92 million work days lost due to absence in 2003 (or 9.1 days per worker) days due to Personal time off 1 $16 billion lost in productivity 1 9 times more costly than work stoppages due to labor disputes 2 1 Labor Force Historical Review 2004, Statistics Canada 2 Workplace Information Directorate (HRSDC) 2004 Watson Wyatt Survey 2005 Copyright Watson Wyatt Worldwide. All rights reserved

THE CITY OF CALGARY EMS Business Unit Impact: “Lost Productivity”

THE CITY OF CALGARY Objectives for Wellness Equal accessibility to all levels Best use of resources – efficiency Create incentives to move employees to action Build on our current strengths Integrate the Well-Being Works Program across the corporation

THE CITY OF CALGARY Corporate GOAL/EMS Involvement To provide organizational support to help and encourage employees to seek information and make lifestyle changes to improve and maintain the state of their health overtime. In 2001, HR in partnership with The City of Calgary Emergency Medical Services, the first health clinics were offered. EMS began to test cholesterol for High Density Lipids (HDL) and Total Cholesterol at the clinics in In 2003, a nutritionist was also on hand to provide nutritional information and body fat analysis. Feedback from the clinics in both 2002 and 2003 showed there was interest in having glucose testing include. This was implemented in 2004.

THE CITY OF CALGARY Growing Interest & Participation

THE CITY OF CALGARY Level I Health Risk Assessment  Non-fasting Cholesterol – total/HDL  Non-Fasting Blood Glucose Levels  Blood Pressure  Flu Vaccination – Seasonal

THE CITY OF CALGARY Level I Health Risk Assessment High Risk Qualifiers eligible for Level II Assessment Systolic Blood Pressure > 140mmhg Diastolic Blood Pressure > 100mmhg Total Cholesterol value > 5.2mmol/L HDL Cholesterol value < 1.3mmol/L Blood Glucose Value > 7.9mmol/L

THE CITY OF CALGARY Level I – Flu Immunization Clinic employees 10%20% would be eligible Level II Health Risk Assessment $150.00/participant corporate approved. How it is done today Funded by HS&W Business Unit HS&W EMS Corp Cost

THE CITY OF CALGARY Level II Health Risk Assessment Online Assessment Fasting Cholesterol – HDL, LDL, Total, Triglycerides Fasting Glucose Level Blood Pressure Waist Circumference Height & Weight Optional 12-lead Electrocardiogram CONFIDENTIAL Printed results Report Follow-up Questionnaire Physician Follow-Up and Referrals if required

THE CITY OF CALGARY High Risk Qualifiers for Level III Any single (or combination) of the factors listed... Blood pressures scores from comprehensive assessment Cholesterol scores from comprehensive assessment Glucose scores from comprehensive assessment Framingham score ≥ 11% (cardiovascular disease risk) assessed online automatically Under Wellness Factors questions: 4 or more questions scored 0-2 from online questionnaire Under Worksite Factors: 50% or more of the questions scored 0-2 from online questionnaire

THE CITY OF CALGARY Level III Health Risk Assessment Laboratory Measures Graded Exercise Test Stress Test ECG Pulmonary Function Test Grip strength, Push-Ups, Sit-Ups, Flexibility Heart Rate – Resting and Exercise Physician Consultation and Further Testing

THE CITY OF CALGARY Level III Health Risk Assessment Estimated 10% To Be Recognized with High Risk Approx. 100 eligible employees for Voluntary Level III $1,000/person Forecasted Cost to City = $100,000

THE CITY OF CALGARY Level I HRA’s HS&W funds the Health Annual $120,000 EMS Also Offers Ongoing Assessments to Corporate Business Units upon request: Total Cost paid by BU = $7,500 Total Cost to HR = $120,000 Total Cost to City = $127,500

THE CITY OF CALGARY Level II HRA’s Employee Recognized With High Risks at Level I HS&W Fully Fund employee to participate in Level II - Estimated 10%-20% aprox.1000 $150/person Total cost to HS&W = $150,000 Presently EMS Administers Assessments on BU approx. 210 employees Total Cost to B.U. = $31,500 Total Cost to City = $181,500

THE CITY OF CALGARY Level I Health Risk Assessment Estimated 10% - 20% recognized as high risk qualifying for Level II Health Risk Assessment Approx employees are than eligible for voluntary Level 150/person Total Cost = $150,000

THE CITY OF CALGARY Health Promotion Influenza Clinics $120,000 Level I for Specific B.U.$7,000 Level II for Specific B.U.$31,500 Total Cost to City$158,500 Current Actual Costs

THE CITY OF CALGARY Well-Being Works Medical Clinic We help protect and care for our employees’ health by providing high quality care and resources that limit costs by: lowering workers’ compensation premiums reducing lost productivity reducing down time facilitating a quick, but safe return to work

THE CITY OF CALGARY Well-Being Works Medical Clinic Onsite Medical Doctor for appointment made visits Massage Therapy with appointment Partnership with physiotherapy Partnership with multiple Doctors for chiropractic services Potential for the clinic to be used in the state of a pandemic emergency. Fully comprehensive Level III Health Risk Assessment Fitness Assessments and programs Nutrition counseling

THE CITY OF CALGARY Forecasted Cost to the City Funded from Level I – Level II $150,000 Funding from Level II – Level III $100,000 Well-Being Works Health Clinic $200,000 All-embracing Health and Wellness strategy $735,500 Cost / Employee (based on employees) $61.30