Quick Reference Guide The Multi-Vendor Backup Manager allows you to manage backup software settings on multiple agents in one place for Acronis, AppAssure, CA ARCserve D2D and Symantec Backup Exec. This is a quick reference guide for setup and installation on agents. For complete information, refer to the Multi-Vendor Backup Manager documentation. Backup Setup Requirements Multi-Vendor Backup Setup Header Insert Text Here XX XX XX XX XX XX XX XX XX XX XX XX XX For more detailed information, please refer to the 16 Reports documentation on the website. Text LT Brown LT Grey LT Green Where Do I Get the Plugin? From the Marketplace 1.Enter the Acronis key in the LT Backup Server Key field (Clients > Client > Info > LT Backup). Save. 2.Verify an Administrator username and password have been set up for each location (Clients > Client > Location > Passwords). Right-click and Add Entry to add one, if necessary. 3.Click on the Deployment & Defaults tab. Select the administrative account from the Login to use for Administrative Access drop-down. Save. 4.Enable the Acronis plugin. 1.Create a folder named AppAssure on the LabTech server’s LTShare in the Transfer\Software directory. 2.Place the AppAssure installation file and license file in the LTShare\Transfer\Software\AppAssure folder. The license file must be named license.lic. Rename, if necessary. 3.Enter the IP address of the machine you are going to use as the AppAssure core server in the Backup Server field on the client location (Clients > Client > Location > Info > Backup Server). Save. 4.Verify an Administrator username and password have been set up for each location (Clients > Client > Location > Passwords). Right-click and Add Entry to add one, if necessary. 5.Click on the Deployment & Defaults tab. Select the administrative account from the Login to use for Administrative Access drop-down. Save. 6.Enable the AppAssure plugin. 7.Install the backup software on the agents (using the instructions in the next section). 8.Install the AppAssure core server on the desired machine. The core server installer was placed in the %windir%\LTSVC\packages\AppAssure folder when the script ran on the agent. 1.Verify an Administrator username and password have been set up for each location (Passwords tab). Right-click and Add Entry to add one, if necessary. 2.Click on the Deployment & Defaults tab. Select the administrative account from the Login to use for Administrative Access drop-down. Save. 3.Replace the dummy license file (ca.olf) in the L:\Transfer\Software\CA with the correct license file. If you mapped your LTShare to a different drive, replace L: with the appropriate drive letter. 4.Enable the CA ARCserve D2D plugin. 1.Install the Symantec Backup Exec server software on the server to be used for backups (not the LabTech server). 2.Enable the Symantec Backup Exec plugin. 3.Enter the FQDN (e.g., myserver.mydomain.com) of the LabTech server in the Backup Server field on each client location (Clients > Client > Location > Info > Backup Server). Save. 4.Zip and move the RAWS32 and RAWSX64 agent installation executables to the L:\Transfer\Software\Symantec\BackupExec folder. These can be found on the backup server (C:\ProgramFiles\Symantec\BackupExec\Agents.

Quick Reference Guide Multi-Vendor Backup Setup Backup Installation on Agents 1.From the MV Backup Manager (must have the plugin installed/enabled), select the client, location or group. 2.Highlight the agent(s) you want to install backup software on and then right-click. Select Install Backup. 3.Highlight the appropriate software to install and click Run. 4.If the plugin loaded properly, the software column within the MV Backup Manager will display the software installed and a small red and white shield will indicate that the agent is now protected. Managing Jobs 1.From the MV Backup Manager, select Manage > Backup Job Templates. Click Add. 2.Select the appropriate software to use for the backup, then click Next. 3.Click Add to create backup destinations, if necessary. Otherwise, select source volume and backup destination and then click Next. 4.Complete the Backup Schedule. Based on the backup software, the options will vary. Click Next. 5.Complete the Backup Software Options. Click Next. 6.Click Finish when complete. Please note that when you use the Backup Manager to schedule a backup job, the remote agent has to check-in with the LabTech server before it is aware of the job. This can take several minutes based on your configuration and when the last time the agent checked in. To compensate for the possibility of a missed job during this waiting period, the Backup Manager adds five minutes to the scheduled start time. Adding Backup Jobs 1.From the MV Backup Manager, highlight the agent(s), right-click and select Add/Edit Jobs. 2.Select an existing job or click Add to add a new job and enter the backup job options. 3.Enter name of the backup image (only if using Acronis). 4.Click Save.