Ireland ISO9001:2015 What Changed? Chris Dawkins 26 th January 2016

Who are Cartamundi Ireland? 3 Started in Waterford in 1977 as Milton Bradley Acquired by Hasbro in 1984 Acquired by Cartamundi in Permanent employees supplemented by Temporary employees as required Seasonal business with approximately 40% of sales between September and November

Cartamundi Ireland Overview In 2015, we manufactured more than 15 million board games Primarily for Europe but also Middle East and South Africa 4

ISO9001: What Changed?

Standards undergo formal review every 5 years Increasingly complex organisational environments The pace of change is increasing The standard must reflect the needs of all interested parties An opportunity to align with other standards All management system standards will have a 10-clause structure The new standard is compatible with non- manufacturing users Adoption of the PROCESS APPROACH Defined use of Risk identification and mitigation More emphasis on continuous improvement Enhanced leadership involvement Specific need to align QMS policy with strategy WHY CHANGE? IN GENERAL…

SCOPE NORMATIVE REFERENCES TERMS & CONDITIONS QUALITY MANAGEMENT SYSTEM MANAGEMENT RESPONSIBILITY RESOURCE MANAGEMENT PRODUCT REALISATION MEASUREMENT, ANALYSIS, AND IMPROVEMENT CLAUSE ISO 9001:2008ISO 9001:2015 CONTEXT OF ORGANISATION LEADERSHIP PLANNING SUPPORT OPERATION PERFORMANCE EVALUATION IMPROVEMENT ISO9001: What Changed? STRUCTURE

CLAUSE 5 LEADERSHIP Commitment & accountability Apply the policy Roles & responsibilities CLAUSE 6 PLANNING Risks & opportunities Objectives Changes to the QMS CLAUSE 7 SUPPORT Adequate resources Awareness & communication Documented information CLAUSE 4 CONTEXT OF THE ORGANISATION Factors relevant to you Interested parties QMS scope Specific requirements or “exclusions” CLAUSE 9 PERFORMANCE EVALUATION Monitoring, measurement, analysis, & evaluation Internal audits Management review ISO9001: What Changed? CLAUSE 10 IMPROVEMENT Nonconformity & corrective actions Continual improvement Management review CLAUSE 8 OPERATION Planning & control Product / service requirements Design & development Control of external elements Provision & release of products / services Non-conformances

ISO9001: What Changed? The 3 year transition period ends in September 2018 THE GAME STARTED 4 MONTHS AGO! The new revision of the standard was published in September 2015 ISO 9001:2008 certifications will NO LONGER BE VALID after September 2018

Further information is available at Documents (currently in draft; available soon): ISO Quality management systems - Guidelines for the application of ISO 9001:2015 ISO 9001:2015 for Small Enterprises – What to do?

Thanks for listening. Any questions?