Schlage Biometric Solutions Access Control Hardware Training

Introduction to Biometrics

Biometrics3 The word "biometric" simply means the measurement of a living trait Biometrics are automated methods of recognizing a person based on a physical or behavioral characteristic Voice Signature Keyboard strokes Behavioral Face Eye Hand Finger Physical What is Biometrics?

Biometrics4 Biometric technologies compare a person's unique characteristic against a previously enrolled image for the purpose of recognizing What is Biometrics?

Biometrics5 What can identify you? Things you have Things you know Things you do Things you areHigh Low What level of security does it provide? Varying Levels of Security

Biometrics6 Anywhere a keypad or card reader is used to gain access Anywhere a person needs to be verified of who they are Where to Use Biometrics? Power Card Reader ApplicationBiometric Application

Biometrics7 Biometrics Market Share Fingerprint, 52% Iris, 10% Others, 2% Facial Recognition, 4% Hand Geometry, 32%

Biometric Technologies

Biometrics9 Examples Hand Geometry Fingerprint Face Eye Others – Signature – Speech – DNA – Veins – Odor

Biometrics10 Field proven reliability 1. Hundreds of thousands of HandKey and FingerKeys are installed all over the world in diverse applications providing millions of error free transactions every day Convenience and cost savings 2. Incredibly fast installation & intuitive enrollment increases user convenience 3. Verification in less than 1 second makes it ideal for high throughput applications 4. High product quality + low maintenance costs = Low total cost of ownership 5. Eliminate the worry of lost, stolen or unauthorized transfer of ID cards plus the cost of purchasing and maintaining these cards Top 10 Reasons to use Hand Geometry? Eliminate privacy concerns 6. Hand Geometry technology is well accepted by end users as there are NO fingerprints or palm prints taken and the user does not leave behind any trace of their biometric data

Biometrics11 Amazing versatility 7. HandKeys can be used as standalone systems to protect critical access points that can be easily integrated into virtually every new or existing access control system in the market today 8. Ability to customize user specific security levels, time zones, holidays and languages based on your needs 9. Optional access control template management software allows the HandKeys to form a system that communicates alarms and transactions in real time, provides activity reports, allows supervised on-site or remote user enrollment and expiring privileges for temporary access 10. Environmental enclosures and integrated heater units make the HandKey an ideal solution for outdoor usage Top 10 Reasons to use Hand Geometry?

Biometrics12 CMOS camera chip (similar to the ones used in cell phones) Low-power infrared LEDs (similar to TV remote control) Capture 3-D image of hand Two reflective surfaces Two mirrors Image converted to electronic template Template stored in database with ID How Hand Geometry Works

Biometrics13 How Hand Geometry Works Enrollment & Verification

Biometrics14 User places their hand on the platen Finger pins guide hand into proper position Top panel LED's extinguish when hand is in correct position –looks at specific pixels –LED's go out when light stops reflecting Hand imaged is captured Capturing a Hand Image Reflector Mirror

Biometrics15 A 3D image of the hand is acquired Over 90 distinct measurements are made –Length –Width –Thickness –Surface Area 9 byte template is generated What is Measured?

How do you choose biometrics?

Biometrics17 User Population Size –Identify the number of users for the system –User numbers can help forecast future problems User acceptance –Is this a technology that encounter user resistance? Ease of use –What do they provide to aid users while presenting their biometric? Speed of use –Identify traffic flow through any control point –Does everyone go through the same opening? At the same time? –Is this area accessed by individuals who are limited physically? User Management –Store templates locally at biometric device –Template management software over serial, ethernet, modem –Smart Card (iClass, Mifare, DesFire) Critical Factors

Biometrics18 Accuracy Terms: False Accept Rate (FAR) -Measures how often a non-authorized user, who should not be granted access, is falsely recognized and maybe granted access False Reject Rate (FRR) -Measures how often an authorized user, who should be granted access, is not recognized -High FRR will frustrate users and slow acceptance Failure to Enroll (FTE) -Measures how often users are unable to enroll a biometric characteristic -FAR / FRR are inversely related -As threshold increases, FAR error rate decreases and FRR error rate increases Critical Factors

Biometrics19 Communications & Connectivity –Stand alone –Door control and status monitoring –Integrated to access systems Environmental Conditions –Indoors or outdoors –Climate –Extreme Temperatures/Conditions New Jersey in December or Hawaii in June Work related conditions –Office or manufacturing –Lighting –Other environmental conditions Water, chemicals, abrasives, eye protection, gloves Critical Factors

Hand Reader Product Line

Biometrics21 Hand Reader Product Line ID3D-R / E-Series HandKey 2 / F-Series

Biometrics22 Second generation HandKey As compared to the E-Series –Made of ABS plastic –New Aluminum finger pins –Larger memory capacity –Multiple auxiliary inputs and outputs to control a door or other devices. –Can be reconfigured to provide card reader data output to an access control panel HandKey CR –Variation to the HandKey 2 –Provides a biometric supplement to a card-based access control installation –Outputs card data to an access panel –No support for door control / lock output F Series / HandKey 2 / HandKey CR Model No. HandKey 2

Biometrics23 F Series / HandKey 2 / CR Model Specifications

Biometrics24 E Series / ID3D-R Model Specifications

Standard Components

Biometrics26 Chassis –Main body Constructed of ABS plastic (HKII) Constructed of metal (ID3D) –circuit boards –black window Hand Reader Components

Biometrics27 Hand Reader Components Top Panel –Keypad –LCD –Circuit Board –Hand diagram with finger LED indicators for proper placement Platen Overlay –Anti-microbial –Platen surface is Reflexite Proprietary, plastic-like material Prisms cut into it to reflect light back towards source

Biometrics28 Hand Reader Components Camera Compartment –Houses low-level infrared LEDs and CMOS camera Wall Mount Bracket –Metal Construction –Attaches to chassis via loop and hook method

Biometrics29 FingerKey Components

Hand Reader Options & Accessories

Biometrics31 Accessories

Biometrics32 Accessories

Biometrics33 Environmental Options

Biometrics34 Weather resistant E-series Suited for industrial / harsher environments Integrated heater installed Gross weight of 23 lbs in x 8 in x 8.75 in Protects from indirect rain and weather Must be protected from direct weather Temperature range with heaters is -35°F - 120°F Also known as the Blizzard ID3D-RW / EX Enclosure

Biometrics35 Enclosure for F-Series HandReaders Provides significant protection from rain, sleet, snow, splashing water, falling dirt and wind blown dust in x 12 in x 10.5 in Approx 11.5 lbs w/ hand reader Intended for use with Internal Heater option (INT-HTR) Temperature range with heaters is -20°F - 120°F Also knows as the Hurricane HandKey 2 / HandKey CR / FX Enclosure

Biometrics36 Provides complete protection against rain, sleet, snow, splashing water, hose-directed water, falling dirt, and wind- blown dust when door is closed. Intended for use with internal heater option (INT-HTR) 23 in x 14 in x in Approx 52 lbs w/ hand reader Temperature range with heaters is -45°F to 120°F Also known as the Tsunami HandKey 2 / HandKey CR / TX Enclosure

Biometrics37 Card Reader Options Smartcard –Simplifies template storage –Template is stored on card –Eliminates need for hardwired network –Iolan Mifare & HID iClass Proximity –Simplifies integration into 3 rd party access systems –Emulates Wiegand (configurable)

Biometrics38 TM-100 Table Top Secure Mount Kit HandKey 2 / CR –TM-100 Table Top Secure Mount

Biometrics39 WM-200 Recessed Wall Mount Kit Use only on soft walls like sheet-rock Install into wall Recesses about 3 1/3 inches

Biometrics40 WM-201 Surface Wall Mount Kit Use in sites where the wall surface consists of hard materials –Cement –Steel

Biometrics41 Networking Accessories Data Converters –DC wire RS485 to RS232 Data Converter –DC wire / 4-wire RS485 to RS232 Data Converter Ethernet (10BaseT) –EN-100 ID3D-R Ethernet Communications Module –CANNOT BE FIELD INSTALLED –EN-200 HandKey 2 Ethernet Communications Module Modem –MD-200 ID3D-R Internal 2400 K baud dial up modem –CANNOT BE FIELD INSTALLED –MD-500 HandKey 2 Internal 14.4 K baud dial up modem –Connects at 9600 baud

Biometrics42 Cleanliness / Hygiene Schlage Biometrics Adds Anti-Microbial Agent to All HandKey Platens Advanced antimicrobial technology, using a silver based agent, reduces the spread of micro organisms from laying hands on hand reader platens This high-tech material reduces a concern of some people when it comes to using hand geometry biometrics If you can use a door knob to open a door, you can use a hand reader to do the same.

Planning an Installation

Biometrics44 Mount any HandKey or FingerKey so biometric placement is 40 inches off of the floor – Conforms to ADA (American Disabilities Act) regulations Do not mount HandKey in the path of direct sunlight or light Do not mount HandKey where liquid can get behind or on it Do not mount HandKey right next to heavy machinery or a microwave as this may cause interference Planning an Installation Correct mounting location of the HandKey and FingerKey aids to ensure consistent verifications Mount so it is not difficult to verify then open the door Best height for overall verification consistency

Biometrics45 Power Input HandKey 2 / HandKey CR – 12 to 24 VAC (7 watts) or VDC (600 mA) – Connect via terminal 1 & 2 or barrel jack – Regulated external power supply not necessary ID3D-R – 12 to 14 VDC (500 mA)  Float charger needed if using a BB-100 – Connect via terminal pins 1 & 2 FingerKey – 12 VDC (1000 mA) – Connect via terminal strips P2

Installing the HandKey 2 / HandKey CR

Biometrics47 All HandKeys and FingerKeys should be grounded to a good solid, reliable Earth Ground – Protection from ESD – Provides common signal level reference point between networked HandKeys Use AWG 18 or larger to connect – Any terminal strip ground pin  ID3D-R pins 2, 4, 11, 14, 16, 22  HandKey 2 / CR pins 4, 10, 13  FingerKey Pin 2 (P2 block) Wire recommendations -Minimum 22 AWG / Maximum 18 AWG -Ethernet – Cat5 -Modem – POTS (Plain Old Telephone System) Grounding & Wiring

Biometrics48 Terminal Outline & Pin Assignments

Biometrics49 Standalone / Card Output Wiring Standalone / Lock Relay WiringCard Output / Card Reader Wiring

Biometrics50 Master / Remote Network Wiring Master / Remote 4-Wire RS-422 Master / Remote 2-Wire RS-485

Biometrics51 Host PC Wiring Host PC Network / 4-Wire RS-422

Biometrics52 BR-100 Relay Wiring Lock Output Wiring (N/A on the CR) Bell Output Wiring

Programming the HandKey 2 / HandKey CR

Biometrics54 Command Mode Set Output Mode Submenu is not available on the HK-CR

Biometrics55 Navigating through the Command Mode If no one is enrolled in the HandKey:

Biometrics56 Navigating through the Command Mode If someone is enrolled in the HandKey:

Biometrics57 Service Menu (Password 1)

Biometrics58 Service Menu

Biometrics59 Setup Menu (Password 2)

Biometrics60 Setup Menu

Biometrics61 Setup Menu

Biometrics62 Setup Menu

Biometrics63 Setup Menu

Biometrics64 Setup Menu

Biometrics65 Management Menu (Password 3)

Biometrics66 Enrollment Menu (Password 4)

Biometrics67 Enrollment Menu

Biometrics68 Enrollment Menu

Biometrics69 Enrollment Menu

Biometrics70 Security (Password 5)

Biometrics71 Security Menu

Biometrics72 Security Menu

Biometrics73 Security Menu

Biometrics74 All HandKeys and FingerKeys should be grounded to a good solid, reliable Earth Ground – Protection from ESD – Provides common signal level reference point between networked HandKeys Use AWG 18 or larger to connect – Any terminal strip ground pin  ID3D-R pins 2, 4, 11, 14, 16, 22  HandKey 2 / CR pins 4, 10, 13  FingerKey Pin 2 (P2 block) Wire recommendations -Minimum 22 AWG / Maximum 18 AWG -Ethernet – Cat5 -Modem – POTS (Plain Old Telephone System) Grounding & Wiring

Biometrics75 Terminal Outline & Pin Assignments

Biometrics76 Card Output / Card Reader Wiring

Biometrics77 Standalone Wiring / Switch Input Wiring

Biometrics78 Miscellaneous Wiring Diagrams

Biometrics79 Host PC RS-422 / 4-Wire Host PC Network / 4-Wire RS-422

Biometrics80 BR-100 Relay Wiring Lock Output Wiring Bell Output Wiring

Biometrics81 Circuit Board Layout

Programming the ID3D

Biometrics83 Command Menu ID3D What’s different from the HK2?

Biometrics84 Navigating through the Command Mode

Biometrics85 Setup Menu (Password 2)

Biometrics86 Setup Menu

Biometrics87 Setup Menu

Biometrics88 Management Menu (Password 3)

Biometrics89 Biometric Maintenance

Enrolling at the HandKey 2

What is an Enrollment Enrollment is the process of obtaining a hand image and assigning it to an ID number Enrollment process is critical for installation success Bad enrollments produce verification problems Each user must have a unique ID number HandReader will not accept duplicate numbers ID numbers can be entered by swiping a badge or entering the ID number via the Keypad Each person is enrolled at the reader to gather their unique biometric, their “template” Users are programmed into the readers by having an administrator access the Enrollment menu 91Biometrics

The Enrollment Process Things to remember when assisting with enrollments: –Keep your hand flat on the platen The hand should be comfortable. Do not press down and/or forward. –Close all fingers towards center of the hand –Fingers should gently touch finger pins –Finger pin lights on the top panel will extinguish when the hand is placed correctly If a light remains lit, a finger may not be touching a finger pin –Once all finger pin lights go out, the camera will record a digital image of the hand 92Biometrics

The Enrollment Process Apply power to your HandKey 2 using the PS-110 power supply and allow the unit to boot. –What is the prom version? At the “Ready” prompt, enter command mode by pressing “Clear” and then “Enter”. At the “Enter Password” prompt, press “4” and then “Enter” Press “Yes” at “Add User”. Enter any 5 digit ID and then press “Enter”. Place your right hand as indicated by the hand diagram and finger LEDs on the top panel. Three hand placements will occur to obtain and average that will become your template. When added successfully, press “Clear” to exit command mode. Enroll left hand with palm facing up –Same enrollment rules apply Back of hand should be flat on platen fingers touching finger pins –Extra practice is strongly suggested 93Biometrics

94 Identify then Verify Use the keypad to enter your ID –For card readers, present your card –This readies the stored template for comparison Insert hand until you reach the web pin, then squeeze inward to touch all pins

Biometrics95 Verification The difference between the hand presented and the template stored on the HandReader Stored template Score is displayed upon a successful verification only The lower the score the closer the presented hand is to the stored template ID VERIFIED 19

Biometrics96 Thresholds The Higher the threshold, the easier it is to get in. Be careful as Higher thresholds will allow for False Accepts. The Lower the threshold the more secure the HandReader is. The user will need to take more care (be more precise) with their hand placements or there will be more False Rejects. Think of thresholds as a Limbo Bar By default the HandReaders are shipped out with their thresholds set at 100. If your system needs to be more secure lower your threshold.

Frequently asked Questions

We do not look at your fingerprints or palm prints. Hand Geometry measures unique size and shape of the fingers and hand. Surface Area Length Thickness Width Does Hand Geometry read fingerprints or Palm Prints? Biometrics98

Our advanced technology continues to update the person’s template to capture gradual hand changes. Whether from weight loss, pregnancy, or even wearing a band-aid, the reader will be able to recognize you. What happens if my hand changes, will the reader still recognize me? Biometrics99

People should enroll with jewelry they typically wear. Small pieces of jewelry will have little or no effect on the image capture. Fingernail length has little effect. Small bandages and bruises should have no effect. What happens if I change my jewelry, nails or have a band-aid on? Biometrics100

If you are unable to enroll with your right hand, you can turn your left hand upside down and enroll using your left hand. If all else fails, utilize the no hand enroll feature. Can I only use my right hand when enrolling? Biometrics101

Isn’t the HandReader filled with everyone’s germs from using it? Actually, the HandReader F-Series platens have an anti-microbial agent on them which prohibit the growth of bacteria. Look for the blue outline on the platen Biometrics102

How do you clean the Hand Readers? Biometrics103

HandKey 2 – Hardware Accessories

Biometrics105 Hardware Accessories Most commonly used optional accessories: BB-200 Backup Battery and Power Management Board BR-100 Relay DC-102 Data Converter DC-104 Data Converter EN-200 Ethernet Module HandNet for Windows Software Application MD-500 Modem Module PS-110 Power Supply Demo Stand

Troubleshooting Top 5 Hardware Technical Support Calls

Biometrics107 Top 5 Hardware Technical Support Calls What is Error 128 on the reader? What do I do? The hand reader is not reading my hand. I was able to enroll users before but now I can’t. I need to configure the hand reader to…. Where do I wire the relay / access panel to the reader?

Biometrics108

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