Improving performance, reducing risk LRQA Service Summary Name: Lionel Westall, LRQA Company: IOSH Date: April 2016

Who we are Lloyd’s Register is … A global engineering, technical and business services organisation. Wholly owned by the Lloyd’s Register Foundation, a UK charity dedicated to research and education in science and engineering. Known for our integrity, impartiality and technical excellence. Our compliance, risk and technical consultancy services give clients confidence that their assets and businesses are safe, sustainable and dependable. At the forefront of understanding the application of new science and technology to future-proof our clients’ businesses. A successful, profit-making business which relies on the skills, knowledge and experience of its employees – professionals and experts in their fields.

How we started Our heritage is genuinely historic Formed in 1760 in Edward Lloyd’s coffee house to examine and ‘classify’ merchant ships according to their condition. We have 250 years of global marine history The world’s first ship classification society and this remains our core activity today. …and over 100 years serving other industries across society from energy, rail, food safety to power and manufacturing. Heritage an important part of our culture and forward-thinking approach to our business

Lloyd’s Register today +60,000 Clients, from SMEs to Fortune 500 companies 4 Business divisions +9,000 Employees worldwide £1 billion Turnover 3 Regions

What sets us apart: Independence Independence from shareholder dividends and government control. Reputation as an independent body has been built up over 250 years. Impartial and informed advice that clients can trust, free from compromise, free from prejudice. We support our clients to meet demands for transparency, environmental stewardship, corporate responsibility, profitability and safe, sustainable operations.

LRQA Management Systems World class assessment services We are a leading independent provider of assurance services including assessment, certification, validation, verification and training across a broad spectrum of standards and schemes. Applying our unique assessment methodology – Business Assurance – LRQA turns assessment into a powerful management tool. By understanding what really matters to your organisation and stakeholders, we help you improve your management system and your business at the same time.

LRQA in Figures 1,700 employees 48 offices worldwide Over 55,000 clients worldwide Assessments and certification in more than 120 countries Experience and expertise spanning over 30 years 1, , Accredited by 50+ Bodies Worldwide 30+

The Leading Independent Worldwide Provider of

Our unique assessment methodology LRQA Business Assurance – helps organisations manage their systems and risks to improve and protect their current and future performance.  Themed Surveillance  Continual Improvement  Risk-based methodology  Tailored assessments based on your level of system maturity

LRQA Customer Support Dedicated Account Manager  Commercial control, strategic planning, forecasting, resourcing, communication and overall account performance, single point of contact Managing Assessor  Operational responsibility, for service delivery and assessor consistency  Review and management reporting across all Sites  Coordination of surveillance visit programme Site Lead Assessors  Co-ordinating assessor for each main Site  Experienced combined / multi-standard assessors  Sector business experience and competence  Assessment, reporting, communication with local contacts Dedicated office support  Dedicated office support - planning, invoicing, resourcing, communication and account admin Training, Technical and Client Support Regular feedback meetings as required

Range of LRQA Training & Assessment services include: ISO9001 Quality Management ISO14001 Environmental Management OHSAS18001 Health & Safety ISO27001 Information Security ISO22301 Business Continuity ISO50001 Energy Management Support Training Range of Additional services covering Sustainability & Supply Chain Assurance

Improving performance, reducing risk For more information please contact: Lionel Westall Senior Business Development Manager Lloyd’s Register Quality Assurance Limited 1 Trinity Park, Bickenhill Lane, Birmingham, B37 7ES, United Kingdom T E W