Balance Score Card ATKM Dec 07 Mr.Poj Paniangvait Ph.D. KM CAMT CMU 2/2007

BSC  Corporate Vision  To be leader in the world class standard of foods industry base on fulfillment of the customer needs.

BSC  Missions  Gathering of food business best practice know-how.  Create good quality and innovative products for supporting customer’s infinite satisfactions

BSC  Strategy Map  Financial Perspective  Customer Perspective  Internal Perspective  Learning and Growth

BSC  Weighting Perspectives  Financial Perspective30%  Customer Perspective40%  Internal Business Process15%  Learning and Growth15%

BSC  Customer Perspective (40%)  Quality Products  Healthy Products  Green Products  Innovation

BSC  Internal Business Process (15%)  World Class Standards  R&D

BSC  Learning and Growth (15%)  IT Service  HRM (Matrix Org/Competency)  Intra CoP KM

BSC  Financial Perspective (30%)  Project & Budgeting  Cost Optimizing

BSC  Strategy Map Financial Perspective Customer Perspective Internal Business Process Perspective Learning and Growth Product’s Quality Healthy Product Green Product Innovation R&D World Class Standard IT ServiceHRM Intra CoP Project & Budgeting Cost Optimizing

BSC  Key Drivers  Worker’s quality of work life.  Knowledge sharing society.  Innovation support.

Thank You

BSC  Corporate BSC