Company Confidential Registration Management Committee (RMC) Database Committee Report July 2015 Charleston, SC R. Darrell Taylor Raytheon 1

Registration Management Committee (RMC) 2 Executive Summary Introduce Modified Report Card for 2016 Discuss Risk Based Approach

Registration Management Committee (RMC) 2015 CB Report Card Elements AB Audit Results 25% OASIS Metrics 25% Performance Metrics 35% Feedback Management 15% 3

Registration Management Committee (RMC) 2015 CB Report Card Elements AB Audit Results 25% OASIS Metrics 25% Performance Metrics 25% Documented Information Management 25% 4

Registration Management Committee (RMC) Accreditation Body Audit Results 5 29 violations in 2014

Registration Management Committee (RMC) Performance Metrics 6 9 violations in 2014

Registration Management Committee (RMC) OASIS Metrics 7 20 violations in 2014

Registration Management Committee (RMC) Feedback Management 8 Disappointed in these results, last year we only had 8 hits, this year we are up to 23.

Registration Management Committee (RMC) Documented Information Metrics -1 AS9104-1; 6.7 Requirements for CBs to obtain AQMS standard(s) accreditation shall include at a minimum: –j. The CB shall establish a complaint/issue resolution process. The process shall ensure: –…all feedback received is reviewed and, if response requested, the response is provided within 30 calendar days from receipt of complaint; THRESHOLD >0 9 New in 2015

Registration Management Committee (RMC) Documented Information Metrics - 2 AS9104-1; 8.5 Audit Team Conclusions and Reporting –For audits involving a certification decision, the CB shall be responsible for the input of the required data into the OASIS database within 30 days after the certificate issue date. THRESHOLD >0 10 New in 2015

Registration Management Committee (RMC) Documented Information Metrics - 3 AS9104-1; 8.5 Audit Team Conclusions and Reporting –For all other audits, the CB shall submit the required data into the OASIS database within 90 days after the on-site visit date. THRESHOLD >0 11 New in 2015

Registration Management Committee (RMC) Documented Information Metrics ; 9.11 Audit Program – The audit programme shall include a two-stage initial audit, surveillance audits in the first and second years, and a recertification audit in the third year prior to expiration of certification. –IAF MD15:2014; 3.4 Number of overdue audits THRESHOLD >TBD 12 New in 2015

Registration Management Committee (RMC) Documented Information Metrics 13 New in 2015

Registration Management Committee (RMC) Based on the Statistics of Performance 14 COLOR BLUE100 50% PURPLE92-99 GREEN YELLOW % RED<70 10% Green - No Action Yellow - AB Follow Up Red - Report to RMC (8D Approach to System)

Registration Management Committee (RMC) 15 Change Opportunity Performance PERFORMANCE SCALE >95% LOW 70-94% MED >70% HIGH OPPORTUNITY SCALE Bottom 50% LOW Middle 40 % MED Top 10% HIGH Risk Principle CHANGE SCALE <1LOW 2 MED >3 HIGH

Registration Management Committee (RMC) Risk Based Assessment 16 Change Metrics +/- 10% of certificates year to year Negative Shift in Total Audit Ratio (Last Year’s Ratio – This Year’s Ratio) (See performance) Change in Aerospace Program Manager in past year Suspensions >3 Customer Complaints filed with the AB about the CB Coming off or going on increased surveillance due to performance in the past year

Registration Management Committee (RMC) Conclusion Implement Revised Report Card in 2015 Socialize in the open RMC Meeting, and Auditor Workshop Revise and approve procedure by September meeting Seek Risk based approach apporval by OPMT in October Run pilot with data, hold off execution of risk based approach until after Transition. 17

Registration Management Committee (RMC) Questions? 18