1. 1 POLICY ADMIN POLICY ADMIN August 2009

2. 2 NEW BUSINESS June%July% New cases 997100.01092100.0 Clean cases 83183.496988.7 Incomplete 10910.9756.9 ME 434.4343.1 Declined/ Postponed 111.170.6 Cancel 20.270.6 1/Incomplete ratio markedly decreases 2/ME ratio is too low. For better risk control, modified ME regulation will be applied in October.

3. 3 Renewal premium collection MayJuneJuly HCM 43.3%48.6%45.6% Hanoi 51%43.2%57.6% Da Nang 0 case100% Company 43.6%47.8%48.7% 1. 1.New collector management procedure. 2. 2.Regulation of incentive (>45%) and deduction (<40%) BM fund about renewal efficiency

4. 4 TIA checking 6 th working month 7 th working month 8 th working month HCM95%94%98% Da Nang100%100%95% Ha Noi93%99%95%

5. 5 Not-taken cases JunJuly CaseIssue Ratio (%) CaseIssue Ratio (%) HN455628.01386266.07 DN81107.2791287.03 HCM92234.0482802.86 Total628956.935510345.32 1/ In July, the cancel ratio reduced remarkably. 2/Allow to change payment mode in free look period.

6. 6 Confirmation call JuneJuly Total cases Success % Wrong number % Others % Total cases Success % Wrong number % Others % HCM16885.73.011.318992.62.15.3 Hanoi41063.210.026.839788.17.812.1 Danang9875.55.119.410680.23.816 Total 67670.67.521.969283.55.610.8 1. 1.Wrong number: The ratio must be reduced. SC closely cooperate with BDO. 2. 2.Try to reach the successful ratio up to 90%.

7. 7 Other activities UW: accept the invalid ID card. TIA checking for 9 th working month Send 249 suspend notices to clients Assessment the claim case of R03. Test 3 new products: C07, C08, C09

8. 8 NEXT MONTH PLAN Sign the contracts with hospitals within sale areas. Sign the contracts with hospitals within sale areas. Get approval about new sale areas for Can Tho and Mekong Delta region. Get approval about new sale areas for Can Tho and Mekong Delta region. Review the occupation class. Review the occupation class. Divide collection areas for collectors belong to sale unit in HCM and Ha Noi. Divide collection areas for collectors belong to sale unit in HCM and Ha Noi.

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