1. L/O/G/O

2. www.themegallery.com

3. 2011 2012 TimeTargetPFYP 2012 / 11 10,530 2,764(26%) 2012/ 01-11 103,040 38,445(37%) Gradually stable

4. www.themegallery.com TimeFull timePart time 2011 /13 1,608(9%) 15,623(91%) 2012/ 11 401(9%) 4,256(91%) Full-time stably

5. www.themegallery.com Full-time438457377401 PFYP9871,0858851,005 Part-time7,0707,1134,0654,256 PFYP1,3421,2361,3071,614 1.Full-time agent’s PFYP continue increase 2.Quantity is good, but quality is important

6. www.themegallery.com Support agency design printing the wall calendar to give to customers

7. www.themegallery.com Support Hanoi successfully organize the outdoor painting contest for children

8. www.themegallery.com

9. C14 Sale Situation Branch C14OtherTotal Policy Premium (mil) Policy Premium (mil) Policy Premium (mil) Can Tho 2394.6 31 130.6 54 225.2 Danang 44161.5 33 116.8 77 278.3 Hanoi 38201.3 70338.6 108 539.9 Dongnai 125903.7 206 1,351.8331 2,255.5 HCM41247.7 69 280.6 110 528.3 HaiPhong-- 8 46.7 8 Total2711,608.8 4172,265.1 6883,873.9 Premium ratio - 42%- 58%-- Statistics Date: 4 th Oct – 23 rd Nov, 2012  C14 is the best sale product and its premium ratio is up to 42%  DongNai is the best selling branch for C14  C14 is the best sale product and its premium ratio is up to 42%  DongNai is the best selling branch for C14

10. www.themegallery.com  R01&R03 Sales review in 2012.11 th Rider Promotion BranchHCMHNDNCTDnaiHPTotal Attached Rate 2012.11 th 77.1%45.1%22.0%36.7%44.3%25.0%44.6% 2012.10 th 55.6%38.7%8.3%33.3%51.3%100.0%46.6% Premium Distribution 2012.11 th 3.5%1.9%0.8%1.9% 1.4%1.9% 2012.10 th 2.9%1.5%0.3%2.9%2.5%4.9%2.3%  All riders Sales review in 2012.11 th BranchHCMHNDNCTDnaiHPTotal Attached Rate 2012.11 th 89.6%72.5%46.0%50.0%55.7%50.0%60.4% 2012.10 th 79.4%67.7%50.0% 64.7%100.0%66.3% Premium Distribution 2012.11 th 8.1%6.1%2.9% 4.8%4.0%5.0% 2012.10 th 7.0%5.7%3.4%4.1%5.4%10.3%5.6%  Attached Rate and Premium Rate in 11 th wkm decreased a little  The rates in CT, Dnai and HP fall down quickly  The rates in DN improved strongly

11. www.themegallery.com 11 Rider Promotion (cont.) BranchHCMHNDNCTDnaiHPTotal Attached rate R01&R03 77.1%45.1%22.0%36.7%44.3%25.0%44.6% R02 16.7%11.8%-6.7%3.1%-5.8% R04 45.8%41.2%28.0%10.0%35.9%25.0%34.6% R05 ------- R06 8.3%7.8%4.0%-6.3%12.5%6.1% All riders 89.6%72.5%46.0%50.0%55.7%50.0%60.4% Premium distribution R01&R03 3.5%1.9%0.8%1.9% 1.4%1.9% R02 0.8%0.4%-0.3%0.1%-0.2% R04 3.4%3.0%2.0%0.8%2.5%2.0%2.5% R05 ------- R06 0.4%0.7%0.1%-0.4%0.6%0.4% All riders8.1%6.1%2.9% 4.8%4.0%5.0%  All riders Sales review in 2012.11 th  R01&R03 have the highest numbers; but R05 has no case  CT and DN had improved the selling of rider, especially R01&R03  HP sells riders very poor

12. www.themegallery.com Persistency Report 12  Persistency has been around 20%~25% in last 6 months

13. www.themegallery.com Persistency Report (cont.) 13  Persistency of Non-agent this month been around 29%  But persistency of agent is very low, making all HO persistency is not good

14. www.themegallery.com A07 PRODUCT SALE & MARKETING

15. www.themegallery.com Important factors Conception  Insurance conception  Product consideration Skill  Improve sale skill Promotion  Short term promotion Check & manage ※ Agent must know the conception of designing this product, so they will willing to learn it and get good effect of this product. ※ Frequently checking and management, ensure good quality and affect of each factors. ※ Agent must know the conception of designing this product, so they will willing to learn it and get good effect of this product. ※ Frequently checking and management, ensure good quality and affect of each factors.

16. www.themegallery.com Insurance conception PURPOSE  Let agent know insurance benefits about designing product, target customer, commission accumulation.  Let agent accept company’s products. PURPOSE  Let agent know insurance benefits about designing product, target customer, commission accumulation.  Let agent accept company’s products. PRODUCT SEMINAR Product content Easy to understand, use more picture to describe product’s benefits Product content Easy to understand, use more picture to describe product’s benefits Benefit of marketing Easy to sell & understand Have chance to meet customers Benefit of marketing Easy to sell & understand Have chance to meet customers

17. www.themegallery.com Sale skill PURPOSE Help agent to find out target customers, different customers use different way to sell product. PURPOSE Help agent to find out target customers, different customers use different way to sell product. Define target customer Help agent from project 40 find out target customers. Define target customer Help agent from project 40 find out target customers. Sale example Accord target customer to set up sale example and the way to face customers’ rejection. Sale example Accord target customer to set up sale example and the way to face customers’ rejection. DM Show product’s benefits in simple way, let customers can understand product easily. DM Show product’s benefits in simple way, let customers can understand product easily. Sale kit Design simple diagram and sample in order to assist agent introduce product with customer more easier Sale kit Design simple diagram and sample in order to assist agent introduce product with customer more easier

18. www.themegallery.com Promotion PURPOSE Use promotion campaign to encourage agent sell new product as habit, not sell product for high commission. PURPOSE Use promotion campaign to encourage agent sell new product as habit, not sell product for high commission. Exchange prize Sell 2 cases A07  as 1 normal policy Exchange prize Sell 2 cases A07  as 1 normal policy Number of policy prize Sell A07 get PR gift Number of policy prize Sell A07 get PR gift Group prize Whole group get performance  get prize Group prize Whole group get performance  get prize

19. www.themegallery.com

20. AGENDA Last month report Next month plan

21. www.themegallery.com IA course statistic 1.Number of IA course 2011 & 2012 2.Number of IA 2011 & 2012 3.Branch Statistic LAST MONTH REPORT

22. www.themegallery.com NUMBER OF IA COURSE 2011 & 2012

23. www.themegallery.com NUMBER OF IA 2011 & 2012

24. www.themegallery.com BRANCH STATISTIC

25. www.themegallery.com Project 1. New IA course process according to MOF new regulation 2. Improve PFC training skill (part 2) 3.PFC handbook 4.E-learning website ( update) LAST MONTH REPORT

26. www.themegallery.com NEW IA COURSE PROCESS BeforeAfter (from 1/12/2012) Time5 days6 days ContentInclude basic and product course Separate 2 course: -Basic course (3 days) - Product course (3 days) The testAt the fifth dayAt the third day of Each course CertificationPass the exam will receive certification Must pass 2 course: - Basic certification - Product certification Sale certification The new IA course process and related job revised and report to MOF (waiting for MOF response)

27. www.themegallery.com IMPROVE PFC TRAINING SKILL (STEP 2)  Purpose: in order to develop PFC training skill for person who in charge PFC  Training content: 4 parts  Training time: 2.5 days Already finished the Step 1 ( coach the potential coach) Step 2 ( Some potential coach will go to each region to coaching) Estimate time to each region to coaching: RegionTimeThe coach Hà Nội5~6~7 /12/2012Mr. Thành Hải Phòng10~11~12 /12/2012Mr. Thành Hồ Chí Minh17~18~19/12/2013Ms. Hoàng Anh Đà Nẵng2~3~4/01/2013Ms.Trân Cần Thơ8~9~10/01/2013Mr. Thành Đồng Nai14~15~16/01/2013Ms.Trân

28. www.themegallery.com Purpose: support agent convenient in finding sale knowledge PFC handbook content (5 part) Discuss and collect information Design draft version Report BOD/ revised 12~30/113~14/1212~28/12 After BOD approve, need 2 week to print Step 1 PFC HANDBOOK

29. www.themegallery.com E-LEARNING WEBSITE ( CRD REGION) Set up Training data for CRD and management data for CRD

30. www.themegallery.com NEXT MONTH PLAN Launching new IA process Launching Improve PFC training skills (step 2) Step 2 of PFC handbook Update E-learning website

31. L/O/G/O www.themegallery.com Thank You!