1. Navigating the Human Age ManpowerGroup Proprietary and Confidential | April 5, 20111 World of Work Trends Jorge Perez Izquierdo, SVP, Manpower NKITA May 19, 2011

2. Navigating the Human Age ManpowerGroup Proprietary and Confidential | April 5, 20112 New Language for Today The Human Age Talentism

3. Navigating the Human Age ManpowerGroup Proprietary and Confidential | April 5, 20113 Forces of Change in the World Emerging markets are reshaping the global economy… Widening the gap between the have’s and the have not’s. Rapid technological innovation is creating transparency and lowering transactions costs. Talent is the new ‘it’ – unleashing human potential becomes the major agent of economic growth.

4. Navigating the Human Age ManpowerGroup Proprietary and Confidential | April 5, 20114 Previous Workforce Transformations IndustrialInformational Virtual

5. Navigating the Human Age ManpowerGroup Proprietary and Confidential | April 5, 20115 Navigating the Human Age The Human Age When optimizing human potential will be the single most important determinant of future business success and growth talent

6. Navigating the Human Age The Human Age is Creating Complexity There will be new demands for: Productivity Innovation Talent Complexity needs to be confronted with solutions

7. Navigating the Human Age ManpowerGroup Proprietary and Confidential | April 5, 20117 World of Work Trends

8. The Talent Mismatch is deepening as the working age population declines and the nature of work changes

9. Navigating the Human Age ManpowerGroup Proprietary and Confidential | April 5, 20119 Implications Organizations will need agile attraction and retention strategies. Critical skills shortages will accelerate the mobility of workers and work. There will be increased pressure to keep older workers engaged longer. Continuous training and development will be required to maintain a job-ready workforce.

10. Individual Choice will be exercised by those with the skills that are most in demand

11. Navigating the Human Age ManpowerGroup Proprietary and Confidential | April 5, 201111 Implications Companies need to better understand individuals’ motivations and work preferences. Strategies will be needed to attract, engage and manage the multi- generational workforce. Segmented candidate attraction models will be required. Employer brand and reputation will become increasingly important. Individuals will “own” their careers and development

12. Technological Revolutions have the power to change where, when and how we work

13. Navigating the Human Age ManpowerGroup Proprietary and Confidential | April 5, 201113 Implications Increased transparency has changed the definition of valuable data. Unsubstantiated information increases the importance of verification. Technology and global arbitrage increase individuals’ and organizations’ choice of where, when and how work is performed. Workplaces and practices will need to be environmentally friendly.

14. Rising Customer Sophistication requires businesses to deliver greater value and efficiency

15. Navigating the Human Age ManpowerGroup Proprietary and Confidential | April 5, 201115 Implications Responses and solutions will need to be faster, more agile, differentiated and global. Intensified price / value compression puts increased pressure on productivity. Talent will become a key competitive differentiator. A company’s practices are under increased scrutiny – they must stand up to total transparency.

16. Navigating the Human Age ManpowerGroup Proprietary and Confidential | April 5, 201116 What does this mean to you? How do you prepare yourself and your enterprise?

17. Navigating the Human Age ManpowerGroup Proprietary and Confidential | April 5, 201117 80% Population Population 308 M 246 M

18. Navigating the Human Age ManpowerGroup Proprietary and Confidential | April 5, 201118 Kentucky Population 4,339,367 Natural ResourcesGeographic locationTalent Pool

19. Navigating the Human Age ManpowerGroup Proprietary and Confidential | April 5, 201119 This means you need to re-examine your assumptions about: Talent Sources PeoplePractices Work Models

20. Navigating the Human Age Unleash Human Potential Work Models People Practices Talent Sources What new practices will we need in order to attract, develop and retain the talent we need? What will motivate generations to work together? How will our leadership behaviors change? Do we know all of our talent supply options? How can we optimize the talent we have? What talent strategies can we deploy to reach undertapped and untapped talent pools? What work models should we use? How can we leverage the talent ecosystem to drive productivity? How will we accommodate a diverse workforce?

21. Navigating the Human Age Questions and Answers

22. Navigating the Human Age The world of work is changing…

23. Navigating the Human Age Keep your Workforce Pipeline: EVERGREEN