1. Respect vs. Money: Successful LSP- Freelancer Relationships Gianni Davico Tesi & testi S.a.s.

2. Gianni Davico2 A word about me Tesi & testi The book Turin, Bologna, Rome, Santiago de Chile Please be patient with my English!

3. Gianni Davico3 Topics 1. Respect vs. Money 2. Features that make a translator a REAL pro 3. A real life example 4. Features that make a TC owner a REAL pro 5. A possible solution

4. Gianni Davico4 Bologna – September 24, 2004

5. Gianni Davico5 1. Respect vs. Money That is: features vs. benefits We are intellectuals o I recently did a telephone interpretation [...] and have not been paid. I cannot get through to them neither by telephone nor by e-mail. [...] My previous job with them was not adequately compensated when one takes into consideration the humongous job I did for them.

6. Gimme a break!

7. Gianni Davico7 2. Features that make a translator a real PRO IT aptitude Promptness in delivery Professionalism and courtesy Treat each customer differently Give feedback!

8. Gianni Davico8 3. A real life example: DE>IT patent translation Priorities: Deadlines Quality (a given) Price (not decisive)

9. Gianni Davico9 4. Features that make a TC owner a real PRO Ho guardato il nemico negli occhi, ed ero io 1.Entrepreneurship 2.Problem solving 3.Staying informed

10. Gianni Davico10 5. A possible solution TCs as the real translators I want to pay translators MORE, not LESS Excellent service o List of resources

11. Gianni Davico11 Any questions?

12. Gianni Davico12 Thank you! Gianni Davico davico@tesietesti.it http://brainfood.tesietesti.it/ Skype: gianni.davico